Contact Akbank Support
Company Name: Akbank T.A.S
About: Your smart phone is all you need for your banking transactions with Akbank
Mobile.
We renewed Akbank Mobile for you.
Akbank Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Akbank Website
Privacy Policy: https://doc-wwwakbank.mncdn.com/akbank-mobil-gizlilik-ilkeleri/index.html
Developer: AKBANK
Privacy & Terms:
3 Most reported problems 😔💔
Unfortunate app for a “seemingly” big bank
by Emresumengen
This banking app is more than a hassle. It’s buggy, slow and is not maintained good.
Even though I’ve set in-app preferences to NOT send me notifications AT ALL, it sends their marketing notifications all the time, and then complains that my notification settings are disabled. Such a stupid thing to do.
Moreover the support link on the AppStore takes you to a general help page on the bank website. This shows how much Akbank is dedicated to their digital presence. Sad.
Local bank with no international support whatsoever
by Sebastiensen
Incredible stupid bank with more than 5 million customers and doesn’t think one of them night be abroad.
The app blocked me from accessing my own account after i deposited money and wanted move it elsewhere and it suggests me to go nearest Akbank Branch.
I’m Brooklyn/NYC and you can track that from within the app, but yet suggesting me to go nearest branch. Well done!
Poor design
by Ali Drsz
In the name of a minimalist design, exluding a very basic account statement with running balance is unacceptable. This app is not a toy, or a social gathering place. It is there to conduct financial transactions. Depriving users from the most basic form of a statement is at the least irresponsible. Akbank should re-discover it's roots
Have a Problem with Akbank Mobile? Report Issue
Why should I report an Issue with Akbank Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Akbank Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Akbank Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Akbank Mobile.
