Contact Scanner Support

by Renov8rnyc

Saw the great reviews and was excited to use it. Having a mobile scanner for my expenses would be a real time saver UNFORTUNATELY its 7:30 on a Sunday night and it’s a USELESS WASTE. It scans fine but when I go to log in to Dropbox to upload the scan I keep getting an error message that says old version has been retired. I upgraded my dropbox app a week ago so after wasting 40 mins deleting dropbox app and reinstalling it and getting the same message, I threw in the towel. After posting this review I’ll be deleting the tiny scanner app and uploading something more reliable. Clearly I’m in the minority about how good this app is but my experience is that I’m notable to save the scans to Dropbox so its basically a glorified camera which I already have. SIMPLY STATED VERY DISAPPOINTED that it does NOT perform as advertised and is only good for taking pictures.
Developers please feel free to reach out when your app can upload to Dropbox and I’ll be happy to try it again. Till then someone else’s app will be helping me scan my business documents.

by Madhaus32

I've used this app daily for years to create multi-page PDFs of my photos from my picture gallery. It was the absolute best app I'd found for quickly generating documents from photos and screenshots. Before the update I could generate about a dozen 20-35 page pdfs an hour. Now I can generate 2-3.

I hope the developers will make a setting where the auto crop can be turned off. The new update forces you manually override the auto crop setting on each individual page. The past version also generated the entire document at once. Now I am forced to click "next" for every page. This is a HUGE slowdown in the process. The new interface looks nice, but is far more complex than the simple drag-and-drop functionality of the past versions. Hopefully the developers can bring this former 5 star app back to its former glory.

Until then, I'm forced to look elsewhere for a scanner app that compares to previous versions of this one.

by CPRMIN

This is a great app for scanning receipts and documents on the go. I rated it 4 (in my first review) only because of the process for naming each app. If you want a name other than the default, you must delete the default name and enter a new name for every scan. It would help if you could set your own name prefix or choose to enter your own name each time without first having to delete the default name.
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UPDATE: I have changed my opinion of this app greatly. It will not upload to Dropbox any longer. When uploading to One Drive, I am asked for all sorts of permissions to access personal information. I paid for the app to avoid such things. The app scans really well but GET OUT OF MY PERSONAL INFO!
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Contacting support is a waste of time. They said that the next update would resolve the issue. Two updates later and nothing has changed.