Company Name: TOP APP d.o.o.
About: My Scans is the best Document Scanner and Document organiser for iPhone and
iPad!
It is super simple to use. Just take a photo of a document, invoice,
business card, bill, contract or memo and save it.
Listed below are our top recommendations on how to get in contact with My Scans, best PDF Scanner App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact My Scans, best PDF Scanner App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
http://cloud.topapp.si/legal/tos
My scan is not sending my emails. They intended receivers I have not been getting him for the past two months. He’d work before but not lately. I would appreciate immediate feedback on this thank you
My Scans email function no longer works. It looks like it sends the file but it never arrives.
Due to new version IOS, I have a message when I m trying to scan and even to see my old scan, that the application développer has to update the version to the new iOS if we want to continue… Thks to tell me what to do or min to have access on my old documents scans Thks
My scans default to my secondary emai address, but I want them to go from my primary address. I always have to change it. Can you tell my how to change the default? thank you.
I must cancel my account. I just subscribed today 3/20/21. Please cancel at once.
I want to cancel service
The pdf is not sending in emails
Unable to copy my pdf files to my pc please let me know how Thanks
Please cancel I thought the app would be totally free I am an 80 year old senior. Cannot afford. Original ad very misleading, it should read free trial only. Please respond. Thank you
This is my third attempt to get help. I’ve had my scan app for several years and it has completely stopped working. When I open the app it shows a few of my scans but won’t let me click on anything. Please let me know if there is something I can do to reboot it.
It says I had a 3-day free trial and it just charged me for the whole year. I need my refund!!
I need a refund for a charge. I canceled the App.
I want to sync myscans on iphone with myscans on ipad and macbook pro. I have paid the subscription for the cloud app with myscans , but it will not accept my Password or offer me a way to get a new password. This is very frustrating — please let me know ho to do this.
by MaLaPic
This review is more about the customer support service than anything else.
I downloaded the app thinking I was gonna use and I realized on the same day that I would not give the use I thought so I tried canceling the 3 day free trial in purer to not be charged with the $30+ yearly subscription but I couldn’t figure out. It gave me no option to cancel or so I sent a message to the help and support email they provide. I had no luck, nobody got back with me and still couldn’t figure out how to cancel the registration so I’ve been charged for something I don’t need and asked for their to cancel.
I feel like they have set up so they charge you regardless.
I need someone to help me figure this out.
by Amaria401p
If I had read the reviews before downloading the app I would have realized that I would be charged for the subscription even if I only wanted the free trial. I couldn’t find out how to unsubscribe even after looking it up several times. I tried to follow the developer’s directions in a response to another review but I still couldn’t figure it out. I am a highschool student with not much money so I thought this “free” app would be a good thing but instead my dad’s credit card has been charged with $30+ dollars and I have to explain that to him. Thanks a lot.
by Chrizdena
This app used to be extremely helpful up until I started needing to use voiceover. Now I can barely do anything. If developers could take the time to work on this app’s accessibility it would make a big difference. Currently it is almost impossible to send documents or search for what I already have, and even though the documents are in PDF format, they have not gone through OCR so the text cannot be read out to me, which makes things very difficult.
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