Moocho app not working? crashes or has problems?

Moocho Status

Published by Moocho on 2023-10-13

Earn rewards, get instant discounts, & enjoy contactless payment with
Moocho! The free Moocho app is the best way to make your grocery, food, and
essentials spend go further. Grocery partners include Kroger, Albertsons,
Safeway, Winn-Dixie, Giant Food Stores, Tops Friendly Markets, Market Street,
and Nugget Markets.

I have a problem with Moocho

Are you having issues? Select the issue you are having below and provide feedback to Moocho.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 5 Comments

By Shelly whiteside 7 months ago

I updated the app and tried to login. I can’t login or change password.

By Rachel 1 year ago

I just installed the app. I created my account and started using it. But now every time I open it, it crashes. I rebooted my phone, but it still keeps crashing.

By Trish Turner 1 year ago

App won't work, just get a black screen. Tried rebooting but did not help

By MJ Rabil 1 year ago

I tried to use Moocho yesterday at Kroger. I did not work. I was told that it has been down for at least a week. This is unfortunate since I was planning to use the Moocho dollars I had in.

By Annie Dodd 1 year ago

For 2 weeks I've been unable to use my Moocho app. Today it looked like it might work, but then when I swiped it to pay it came up "Unable to open tab" and wouldn't go any further. Please help, because I like using it!

Common dislikes about Moocho app

- Not many options in the area

- Have to go through full service line at grocery store

- Rewards are not updated often

- Account can be flagged and suspended quickly

- Refund process is unclear

Have a Problem with Moocho: Rewards & Discounts? Report Issue

Common Moocho Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Moocho app on iOS and Android devices. Solve all Moocho app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Moocho iPhone Issues and Solutions

Moocho iOS app crashes, not working, errors
Moocho iOS app network issues
Moocho on iOS has black/white screen

Moocho Android App Issues and Solutions

Moocho has errors/crashing/not working
Moocho server network connectivity issues
Moocho has black screen

Moocho iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Moocho app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Moocho app crashes or not working on Iphone (iOS):

Close and restart the Moocho app on iPhone
Update Moocho app to the Latest Version for iOS
Uninstall and reinstall Moocho iPhone app
Update your iPhone to the latest iOS version

Fix Moocho on iPhone unable to connect to server/internet connection issues::

To resolve Moocho network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Moocho black/white screen (blank screen) on iPhone:

Follow the Moocho iOS app troubleshooting guide Here →

Moocho Android App Issues and Solutions

Fix Moocho not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Moocho app issues:

Force Stop the Moocho App
1. On android, goto "Settings" » click Moocho app. » click "Force Stop".

Update Moocho to the latest version on PlayStore

Clear Moocho App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Moocho app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Moocho.

Fix Moocho unable to contact server/ Moocho internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Moocho » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Moocho » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Moocho on android.

Solve Moocho black/white screens issue on Android:

Follow the Moocho android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Moocho, developers of Moocho.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Moocho

E-Mail: [email protected]

Website: Visit Moocho Website

About this app

Grocery partners include Kroger, Albertsons, Safeway, Winn-Dixie, Giant Food Stores, Tops Friendly Markets, Market Street, and Nugget Markets. You can also pay, save, and earn rewards with this app at CVS, Chipotle, Subway, Jimmy John's, and more! this app is super easy to use, completely safe, and there are absolutely no fees! Redeem Mooches for rewards - like cash back to the grocery store, electronics, or even gift cards - right in Moocho . Earn rewards, get instant discounts, & enjoy contactless payment with this app! Seriously, it’s 100% free to use, and every time you pay with this app you’re fast tracking straight to reward town, population YOU. Earn "Mooches" - our loyalty points - when you pay with this app and complete special offers. The free this app app is the best way to make your grocery, food, and essentials spend go further. Here’s the deal, and it’s as easy as pie (mmmmm, pie! Plus, save instantly as available deals automatically deduct from your purchase when you pay with this app. For additional questions, please contact our customer service via email at help@this app. com or phone at (888) 416-6161.