Postmates app not working? crashes or has problems?

Postmates Status

Last Updated on 2021-06-07 by Postmates Inc.

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Common Postmates Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Postmates app on iOS and Android devices. Solve all Postmates app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Postmates iPhone Issues and Solutions

Postmates iOS app crashes, not working, errors
Postmates iOS app network issues
Postmates on iOS has black/white screen

Postmates Android App Issues and Solutions

Postmates has errors/crashing/not working
Postmates server network connectivity issues
Postmates has black screen

Postmates iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Postmates app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Postmates app crashes or not working on Iphone (iOS):

Close and restart the Postmates app on iPhone
Update Postmates app to the Latest Version for iOS
Uninstall and reinstall Postmates iPhone app
Update your iPhone to the latest iOS version

Fix Postmates on iPhone unable to connect to server/internet connection issues::

To resolve Postmates network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Postmates black/white screen (blank screen) on iPhone:

Follow the Postmates iOS app troubleshooting guide Here →

Postmates Android App Issues and Solutions

Fix Postmates not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Postmates app issues:

Force Stop the Postmates App
1. On android, goto "Settings" » click Postmates app. » click "Force Stop".

Update Postmates to the latest version on PlayStore

Clear Postmates App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Postmates app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Postmates.

Fix Postmates unable to contact server/ Postmates internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Postmates » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Postmates » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Postmates on android.

Solve Postmates black/white screens issue on Android:

Follow the Postmates android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Postmates Inc., developers of Postmates.

About this app

Sign up and we’ll send you a free delivery bag and prepaid card so you can deliver food, drinks, retail, and more—from anywhere in your city—literally. Turn your free time into earnings with the this app Fleet app— deliver goods from local merchants to customers. There are no fees or time commitments, so you take home 100% of what you earn every time you complete a delivery. Download Postmates , enter some basic details and start delivering. It’s that easy. It’s free to sign up and fast to get started. Get free weekly deposits or cash out instantly anytime you want. See how much you earned after each delivery and exactly how your earnings were calculated. No schedules, no offices, just you and the open road. You can drive, bike, scoot, or walk. You’ll be on your way in no time.