myColorado app not working? crashes or has problems?

myColorado Status
I have a problem with myColorado

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5 User reports:
App has problems
 User reports 5

⚠️ Most reported problems ⚠️
Something else
75.0%

Not working
20.0%

Connection
5.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of myColorado Problems 🔥

- App not working for past three days

- Problems with installation

- Issues with facial recognition

- No alternate means of identity verification

- Customer support is nonexistent

📋 15 Reported Issues:

E
Elias Lambers 2023-09-25

Im trying to set up my acc and it sends the verification code. After that an error message: cannot connect to dmv server What can I do?

S
Siddhant 2023-08-23

Not being able to create an account The app scans my id, I put in my details, I get the verification code too after I enter it in the app it says myColorado is not able to communicate with the DMV systems right now. Please try again later. This issue is pops up every time, I try to create an account, I’ve tried like 5-7 times at different times on different days. Please help.

D
Dennis Bright 2023-07-31

App will not open.

R
Ruth Kolarik 2023-07-22

Can’t get past the first page. It just disappears when I try to open the app.

⚠️ Troubleshoot | Report Issue ⚠️
S
Sameer Keskar 2023-06-27

Trying to create my account, an error comes up saying the app can’t communicate with the DMV right now. This happens every time I try.

J
Jamie Jaquess 2023-05-13

My picture disappeared from my digital ID

L
Lawrence M Deickman 2023-04-27

Everytime that I try to reset my password, I get a reset code, but after entering the new password twice and pressing OK, I am asked for a verification code, but I do not get this code on either my phone or email. I do not have the old password.

B
Bruno Denegri 2022-11-10

I can’t create an account because it says it can’t connect to the DMV services

A
Alex Smith 2022-08-24

App not working at all, please fix the instability

⚠️ Troubleshoot | Report Issue ⚠️
H
Hanifa Jamila Nunez-miguel 2022-08-21

Hello, I'm getting a message error saying the app is not connected to DMV services. I did everything I was supposed to do before trying to do the digital ID and it keeps saying it doesn't work. Help please!

D
Dr. Clifford A. Bloch 2022-07-28

I cannot log in or reset my password. I receive the message, “Something went wrong. Tech support via chat is terrible! I initiated a chat. After a few preliminaries, incl. delete and reinstall of app, the tech messages quit

D
Dr. Clifford A. Bloch 2022-07-28

I cannot log in or reset my password. I receive the message, “Something went wrong

F
Frederic D 2022-07-06

Hello and good evening, I updated the App today, and I cannot Login. At login, the app does not recognize my email address and password (like I never has an account, went to the username and password recovery page), but if I try to create a new one my email address is recognized and can't go further. Catch 22. Can't Login (unrecognized) Can't create a new account (email recognized). Can you help?

K
Kristy Ashley 2022-06-14

App constantly crashing. Whenever I try to use the filters option it crashes the app.

⚠️ Troubleshoot | Report Issue ⚠️
T
Thomas A 2022-06-10

Trying to create my account, an error comes up saying the app can’t communicate with the DMV right now, for three days so far.

Showing 1-15 of 15 reported issues:

Have a Problem with myColorado™? Report Issue




Common myColorado Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. myColorado iPhone Issues and Solutions

  2. myColorado Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: myColorado@state.co.us

Website: 🌍 Visit myColorado Website

Privacy Policy: https://mycolorado.gov/privacy-policy

Developer: State of Colorado - Governor's Office of IT




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