Are you having issues? Select the issue you are having below and provide feedback to myColorado.
- App not working for past three days
- Problems with installation
- Issues with facial recognition
- No alternate means of identity verification
- Customer support is nonexistent
Im trying to set up my acc and it sends the verification code. After that an error message: cannot connect to dmv server What can I do?
Not being able to create an account The app scans my id, I put in my details, I get the verification code too after I enter it in the app it says myColorado is not able to communicate with the DMV systems right now. Please try again later. This issue is pops up every time, I try to create an account, I’ve tried like 5-7 times at different times on different days. Please help.
App will not open.
Can’t get past the first page. It just disappears when I try to open the app.
Trying to create my account, an error comes up saying the app can’t communicate with the DMV right now. This happens every time I try.
My picture disappeared from my digital ID
Everytime that I try to reset my password, I get a reset code, but after entering the new password twice and pressing OK, I am asked for a verification code, but I do not get this code on either my phone or email. I do not have the old password.
I can’t create an account because it says it can’t connect to the DMV services
App not working at all, please fix the instability
Hello, I'm getting a message error saying the app is not connected to DMV services. I did everything I was supposed to do before trying to do the digital ID and it keeps saying it doesn't work. Help please!
I cannot log in or reset my password. I receive the message, “Something went wrong. Tech support via chat is terrible! I initiated a chat. After a few preliminaries, incl. delete and reinstall of app, the tech messages quit
I cannot log in or reset my password. I receive the message, “Something went wrong
Hello and good evening, I updated the App today, and I cannot Login. At login, the app does not recognize my email address and password (like I never has an account, went to the username and password recovery page), but if I try to create a new one my email address is recognized and can't go further. Catch 22. Can't Login (unrecognized) Can't create a new account (email recognized). Can you help?
App constantly crashing. Whenever I try to use the filters option it crashes the app.
Trying to create my account, an error comes up saying the app can’t communicate with the DMV right now, for three days so far.
Complete guide to troubleshoot myColorado app on iOS and Android devices. Solve all myColorado app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at State of Colorado - OIT, developers of myColorado.
As the State of Colorado's official mobile app™, this app™ provides a secure and convenient way for Coloradans to access important state services anytime, anywhere! - connect to other online state services and more! *Users must have a Colorado driver license or state-issued ID to create an account.