myColorado app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
39.5%

Not working
34.2%

Crashes
13.2%

Connection
7.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of myColorado Problems 😠👌🔥

- App not working for past three days

- Problems with installation

- Issues with facial recognition

- No alternate means of identity verification

- Customer support is nonexistent

  15 Reported Issues: 😵🆘🛟🚨📢

Elias Lambers
2023-09-25

Im trying to set up my acc and it sends the verification code. After that an error message: cannot connect to dmv server What can I do?

Siddhant
2023-08-23

Not being able to create an account The app scans my id, I put in my details, I get the verification code too after I enter it in the app it says myColorado is not able to communicate with the DMV systems right now. Please try again later. This issue is pops up every time, I try to create an account, I’ve tried like 5-7 times at different times on different days. Please help.

Dennis Bright
2023-07-31

App will not open.

Ruth Kolarik
2023-07-22

Can’t get past the first page. It just disappears when I try to open the app.

Sameer Keskar
2023-06-27

Trying to create my account, an error comes up saying the app can’t communicate with the DMV right now. This happens every time I try.

Jamie Jaquess
2023-05-13

My picture disappeared from my digital ID

Lawrence M Deickman
2023-04-27

Everytime that I try to reset my password, I get a reset code, but after entering the new password twice and pressing OK, I am asked for a verification code, but I do not get this code on either my phone or email. I do not have the old password.

Bruno Denegri
2022-11-10

I can’t create an account because it says it can’t connect to the DMV services

Alex Smith
2022-08-24

App not working at all, please fix the instability

Hanifa Jamila Nunez-miguel
2022-08-21

Hello, I'm getting a message error saying the app is not connected to DMV services. I did everything I was supposed to do before trying to do the digital ID and it keeps saying it doesn't work. Help please!

Dr. Clifford A. Bloch
2022-07-28

I cannot log in or reset my password. I receive the message, “Something went wrong. Tech support via chat is terrible! I initiated a chat. After a few preliminaries, incl. delete and reinstall of app, the tech messages quit

Dr. Clifford A. Bloch
2022-07-28

I cannot log in or reset my password. I receive the message, “Something went wrong

Frederic D
2022-07-06

Hello and good evening, I updated the App today, and I cannot Login. At login, the app does not recognize my email address and password (like I never has an account, went to the username and password recovery page), but if I try to create a new one my email address is recognized and can't go further. Catch 22. Can't Login (unrecognized) Can't create a new account (email recognized). Can you help?

Kristy Ashley
2022-06-14

App constantly crashing. Whenever I try to use the filters option it crashes the app.

Thomas A
2022-06-10

Trying to create my account, an error comes up saying the app can’t communicate with the DMV right now, for three days so far.

Showing 1-15 of 15

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About this app

As the State of Colorado's official mobile app™, this app™ provides a secure and convenient way for Coloradans to access important state services anytime, anywhere! - connect to other online state services and more! *Users must have a Colorado driver license or state-issued ID to create an account.