Oracle BI Status

Last Updated on 2018-11-20 by Oracle America, Inc.

I have a problem with Oracle BI

Are you having issues? Select the issue you are having below and provide feedback to Oracle BI.

⚠️ Fix Now in One Click

User reports:
No current problems

- Latest update has caused inconvenience for IT department and users

- Layout is not user-friendly

- App is not functional and cannot connect to BI server

- App crashes and does not let users login

- App repeatedly asks for password and does not save it

- Screen resolution is off for iPad Pro

- App has compatibility issues with server versions

- Oracle needs to improve app testing before release

Common Oracle BI Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Oracle BI network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Oracle BI App
1. On android, goto Settings » Oracle BI » click [Force Stop]

Clear Oracle BI App Cache and Data:
1. On android, goto Settings » Apps » Oracle BI » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Oracle BI.

On android, goto Settings » Apps or Manage Apps tab.
Click Oracle BI » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Oracle BI » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Oracle BI