DisneyNOW app not working? crashes or has problems?

DisneyNOW Status

Last Updated on 2024-02-15 by Disney

I have a problem with DisneyNOW

Are you having issues? Select the issue you are having below and provide feedback to DisneyNOW.

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Something else

33.3%

Not working

22.2%

Audio

11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of DisneyNOW Problems 🔥

- Have to sign in with your tv provider to unlock all of the episodes

- No old episodes

- When a season ends it’s only up for a few days

- No parental lock to prevent a child from creating additional profiles

- Refuses to function properly at least for some families

📋 3 Reported Issues:

Jane 2022-10-08

Settings not clickable The icon that chromecast does not work

Trace Andersen 2022-08-23

Uninstalled and reinstalled several times on my tcl tv and DisneyNOW still won’t load it keeps sending me back to my tv’s Home Screen

Gabriela Milon 2022-07-15

it sucks and it freezes.

Showing 1-3 of 3 reported issues:

Have a Problem with DisneyNOW – Episodes & Live TV? Report Issue

Common DisneyNOW Problems & Solutions. Troubleshooting Guide

Table of Contents:

DisneyNOW iPhone Issues and Solutions

DisneyNOW iOS app crashes, not working, errors
DisneyNOW iOS app network issues
DisneyNOW on iOS has black/white screen

DisneyNOW Android App Issues and Solutions

DisneyNOW has errors/crashing/not working
DisneyNOW server network connectivity issues
DisneyNOW has black screen

⚠️ Troubleshoot | Fix Now in One Click

DisneyNOW iPhone Issues and Solutions

How to fix DisneyNOW app crashes or not working on Iphone (iOS):

Close and restart the DisneyNOW app on iPhone
Update DisneyNOW app to the Latest Version for iOS
Uninstall and reinstall DisneyNOW iPhone app
Update your iPhone to the latest iOS version

Fix DisneyNOW on iPhone unable to connect to server/internet connection issues::

To resolve DisneyNOW network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

DisneyNOW Android App Issues and Solutions

Fix DisneyNOW not working on Android, crashes, errors or is unresponsive:

Force Stop the DisneyNOW App
1. On android, goto Settings » DisneyNOW » click [Force Stop]

Update DisneyNOW to the latest version on PlayStore

Clear DisneyNOW App Cache and Data:
1. On android, goto Settings » Apps » DisneyNOW » Storage » click [Clear Data] option. This clears both data and cache.
2. restart DisneyNOW.

Fix DisneyNOW unable to contact server/ DisneyNOW internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click DisneyNOW » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto DisneyNOW » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch DisneyNOW