XMEye app not working? crashes or has problems?

XMEye Status

Last Updated on 2024-11-06 by HangZhou XiongMai Technology

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99 User reports:
App has problems

User reports 99

⚠️ Most reported problems ⚠️

Not working

37.4%

35.4%

Connection

9.1%

Account

7.1%

problems reported in the last 24 hours

24 hour clock ⏰

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Common XMEye Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot XMEye app on iOS and Android devices. Solve all XMEye app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

XMEye iPhone Issues and Solutions

XMEye iOS app crashes, not working, errors
XMEye iOS app network issues
XMEye on iOS has black/white screen

XMEye Android App Issues and Solutions

XMEye has errors/crashing/not working
XMEye server network connectivity issues
XMEye has black screen

XMEye iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever XMEye app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix XMEye app crashes or not working on Iphone (iOS):

Close and restart the XMEye app on iPhone
Update XMEye app to the Latest Version for iOS
Uninstall and reinstall XMEye iPhone app
Update your iPhone to the latest iOS version

Fix XMEye on iPhone unable to connect to server/internet connection issues::

To resolve XMEye network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix XMEye black/white screen (blank screen) on iPhone:

Follow the XMEye iOS app troubleshooting guide Here →

XMEye Android App Issues and Solutions

Fix XMEye not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent XMEye app issues:

Force Stop the XMEye App
1. On android, goto "Settings" » click XMEye app. » click "Force Stop".

Update XMEye to the latest version on PlayStore

Clear XMEye App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "XMEye app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch XMEye.

Fix XMEye unable to contact server/ XMEye internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click XMEye » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got XMEye » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch XMEye on android.

Solve XMEye black/white screens issue on Android:

Follow the XMEye android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HangZhou XiongMai Technology, developers of XMEye.

About this app

With cloud technology, easy log in by the device's serial number to show the live view monitoring video to phone and do operation accordingly. this app is video monitoring software for IPC and DVR.