Prosperity app not working? crashes or has problems?

Prosperity Status


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⚠️ Most reported problems ⚠️

Something else
33.3%

Login
29.6%

Not working
29.6%

Connection
3.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Prosperity Problems 😠👌🔥

- Difficult to sign on to the new app

- Locked out of account

- Long hold times when calling into the help line

- Touch ID logins cause account to lock

  9 Reported Issues: 😵🆘🛟🚨📢

Christina GeubelleLeggett
2024-05-15

I’m trying to download 2 different apps and one is Prosperity, the symbol comes up for face but nothing happens

Gary Michael Van Zant
2024-01-10

I am having a difficult time logging into my mobile account. Says it can't verify my information. I have face recognition and and had to change my password twice and both times wouldn't let me into my account. Should I delete the app and start over...

Paul Smith
2022-11-16

BTW, the Prosperity app fails on Mac, iPhone and iPad all running most recent OS.

Paul Smith
2022-11-16

At login the error message "Safari can't establish a secure connection to the server "consumer.prosperity.bank"". I have rebooted my modem and router several times the first three would allow access once but not thereafter. The last time I did a thorough reboot of both and a reboot of the Mac and the error message reoccurred immediately. I then tested all my other secure websites using iPassword and all opened as normal. Only the Prosperity site failed. I suspect that the recent macOS upgrade has introduced a security issue for the website??

Debbie Miller
2022-10-31

The app asks me to verify identity but after choosing either choice (text or calling) it crashes and completely closes.

Colin Kirby
2022-10-31

The app asks me to verify identity but after choosing either choice (text or calling) it crashes and completely closes.

Marsha Weaver
2022-10-05

Can't get bank account balance

Doug
2022-09-02

Why does my prosperity banking app keep crashing as I try to log in

James Southard
2022-09-02

I try to log in mobile app and it says the app has stopped. I do have signal and other apps work fine.

Showing 1-9 of 9

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  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Prosperity Bank, developers of Prosperity.


Verified email ✔✔

E-Mail: Contactus@prosperitybankusa.com

Website: 🌍 Visit Prosperity Bank Website

Privacy Policy: https://www.prosperitybankusa.com/Privacy-Policy

Developer: Prosperity Bank-USA




About this app

Quick access to your account balance, recent transactions by date, amount, or check number. • Easily transfer cash between your this app Bank accounts. • Add your eligible cards to your digital wallet.  Available to all this app Bank online banking customers, the this app Bank Mobile App allows you to check balances, make transfers, make deposits and find locations.  Bank on the go, anytime, anywhere with the this app Bank mobile app.  Find nearby branches and ATMs using the iPhone’s built-in GPS.  Additionally, you can search by zip code or address. (Standard mobile web fees may apply.