Prosperity app not working? crashes or has problems?

Prosperity Status

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Bank on the go, anytime, anywhere with the Prosperity Bank mobile app. Available
to all Prosperity Bank online banking customers, the Prosperity Bank Mobile App
allows you to check balances, make transfers, make deposits and find locations.


I have a problem with Prosperity

Are you having issues? Select the issue you are having below and provide feedback to Prosperity.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
800.0%

Login
100.0%


Reported Issues: 8 Comments

By Gary Michael Van Zant   3 months ago


I am having a difficult time logging into my mobile account. Says it can't verify my information. I have face recognition and and had to change my password twice and both times wouldn't let me into my account. Should I delete the app and start over...

By Paul Smith   1 year ago


BTW, the Prosperity app fails on Mac, iPhone and iPad all running most recent OS.

By Paul Smith   1 year ago


At login the error message "Safari can't establish a secure connection to the server "consumer.prosperity.bank"". I have rebooted my modem and router several times the first three would allow access once but not thereafter. The last time I did a thorough reboot of both and a reboot of the Mac and the error message reoccurred immediately. I then tested all my other secure websites using iPassword and all opened as normal. Only the Prosperity site failed. I suspect that the recent macOS upgrade has introduced a security issue for the website??

By Debbie Miller   1 year ago


The app asks me to verify identity but after choosing either choice (text or calling) it crashes and completely closes.

By Colin Kirby   1 year ago


The app asks me to verify identity but after choosing either choice (text or calling) it crashes and completely closes.

By Marsha Weaver   1 year ago


Can't get bank account balance

By Doug   1 year ago


Why does my prosperity banking app keep crashing as I try to log in

By James Southard   1 year ago


I try to log in mobile app and it says the app has stopped. I do have signal and other apps work fine.


Common dislikes about Prosperity app

- Difficult to sign on to the new app

- Locked out of account

- Long hold times when calling into the help line

- Touch ID logins cause account to lock



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Developer: Prosperity Bank-USA

E-Mail: [email protected]

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E-Mail: [email protected]

Website: Visit Prosperity Bank-USA Website



About this app

Quick access to your account balance, recent transactions by date, amount, or check number. • Easily transfer cash between your this app Bank accounts. • Add your eligible cards to your digital wallet.  Available to all this app Bank online banking customers, the this app Bank Mobile App allows you to check balances, make transfers, make deposits and find locations.  Bank on the go, anytime, anywhere with the this app Bank mobile app.  Find nearby branches and ATMs using the iPhone’s built-in GPS.  Additionally, you can search by zip code or address. (Standard mobile web fees may apply. 



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