Prosperity app not working? crashes or has problems?

Prosperity Status
I have a problem with Prosperity

Are you having issues? Select the issue you are having below and provide feedback to Prosperity.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Something else
69.2%

Not working
23.1%

Login
7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Prosperity Problems 🔥

- Difficult to sign on to the new app

- Locked out of account

- Long hold times when calling into the help line

- Touch ID logins cause account to lock

📋 9 Reported Issues:

C
Christina GeubelleLeggett 2024-05-15

I’m trying to download 2 different apps and one is Prosperity, the symbol comes up for face but nothing happens

G
Gary Michael Van Zant 2024-01-10

I am having a difficult time logging into my mobile account. Says it can't verify my information. I have face recognition and and had to change my password twice and both times wouldn't let me into my account. Should I delete the app and start over...

P
Paul Smith 2022-11-16

BTW, the Prosperity app fails on Mac, iPhone and iPad all running most recent OS.

P
Paul Smith 2022-11-16

At login the error message "Safari can't establish a secure connection to the server "consumer.prosperity.bank"". I have rebooted my modem and router several times the first three would allow access once but not thereafter. The last time I did a thorough reboot of both and a reboot of the Mac and the error message reoccurred immediately. I then tested all my other secure websites using iPassword and all opened as normal. Only the Prosperity site failed. I suspect that the recent macOS upgrade has introduced a security issue for the website??

⚠️ Troubleshoot | Report Issue ⚠️
D
Debbie Miller 2022-10-31

The app asks me to verify identity but after choosing either choice (text or calling) it crashes and completely closes.

C
Colin Kirby 2022-10-31

The app asks me to verify identity but after choosing either choice (text or calling) it crashes and completely closes.

M
Marsha Weaver 2022-10-05

Can't get bank account balance

D
Doug 2022-09-02

Why does my prosperity banking app keep crashing as I try to log in

J
James Southard 2022-09-02

I try to log in mobile app and it says the app has stopped. I do have signal and other apps work fine.

Showing 1-9 of 9 reported issues:

Have a Problem with Prosperity Mobile Banking? Report Issue




Common Prosperity Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Prosperity iPhone Issues and Solutions

  2. Prosperity Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: Contactus@prosperitybankusa.com

Website: 🌍 Visit Prosperity Bank Website

Privacy Policy: https://www.prosperitybankusa.com/Privacy-Policy

Developer: Prosperity Bank-USA




‼️ Outages Happening Right Now

  • Apr 11, 2025, 10:15 PM

    a user from Wylie, United States reported problems with Prosperity : Not working

  • Started 21 minutes ago

    SHEIN

  • Started 23 minutes ago

    Macadam

  • Started 1 hour ago

    PCH+

  • Started 1 hour ago

    TruckSmart

  • Started 1 hour ago

    Planet Cam

  • Started 1 hour ago

    Isekai

  • Started 1 hour ago

    Fox Nation