Prosperity Status

I’m trying to download 2 different apps and one is Prosperity, the symbol comes up for face but nothing happens

I am having a difficult time logging into my mobile account. Says it can't verify my information. I have face recognition and and had to change my password twice and both times wouldn't let me into my account. Should I delete the app and start over...

BTW, the Prosperity app fails on Mac, iPhone and iPad all running most recent OS.

At login the error message "Safari can't establish a secure connection to the server "consumer.prosperity.bank"". I have rebooted my modem and router several times the first three would allow access once but not thereafter. The last time I did a thorough reboot of both and a reboot of the Mac and the error message reoccurred immediately. I then tested all my other secure websites using iPassword and all opened as normal. Only the Prosperity site failed. I suspect that the recent macOS upgrade has introduced a security issue for the website??

The app asks me to verify identity but after choosing either choice (text or calling) it crashes and completely closes.

The app asks me to verify identity but after choosing either choice (text or calling) it crashes and completely closes.

Can't get bank account balance

Why does my prosperity banking app keep crashing as I try to log in

I try to log in mobile app and it says the app has stopped. I do have signal and other apps work fine.