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Company Name:

About: Credit Prosperity Fund is a private fund management company that specializes in launching, building
and managing various investment funds.

Headquarters: Beijing, Beijing, China.



Pros Customer Service 👿🤬😡😠💢😤

Prosperity Mobile Banking Contact Information

Listed below are our top recommendations on how to get in contact with Prosperity Mobile Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Prosperity Mobile Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Prosperity Bank



Verified email ✔✔

E-Mail: Contactus@prosperitybankusa.com

Website: 🌍 Visit Prosperity Bank Website

Privacy Policy: https://www.prosperitybankusa.com/Privacy-Policy

Developer: Prosperity Bank-USA


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Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Transition to Prosperity is Poor!

2022-05-04

by SanAntonioMan1961

The Prosperity Bank App is extremely poor. For starters, I was transitioned from Legacy to Prosperity. I had a very difficult time signing on to the new app; I was actually locked out of my account. I could not access my funds, make deposits and the like. Hold times when calling into the help line were in excess of 30 minutes. I finally agreed to stay on hold for long enough to speak to a real life human being. She couldn’t help me, so I had to call in the next day. All because I never received a return call from the customer service department. Then, my first mobile deposit was rejected. As a general rule of thumb, banks want you to utilize their technology platforms, as they don’t want to see you at one of their facilities. Unless Prosperity corrects some of its technology challenges, we will have no other choice other than to head for one of the branch locations. I’m sorry for the long review, I figured it would be best for me to answer the questions honestly. By now, I’m sure you’re sorry you asked.

Worst Banking App Ever!

2022-05-11

by Andreintx

What can I say? This app is awful. I’m only here because Prosperty Bank bought Legacy Texas Bank. The Legacy Texas app was great. This app consistantly forgets about touch ID. The failed touch ID logins will then cause your account to lock. You’ll then get to spend 30 minutes to an hour on hold with Prosperity to get your account unlocked. It’s best to pretend the app doesn’t support touch ID. You would be better off memorizing your credentials so you can log in the old fashioned way. You can’t access your banking history prior to June 7th, 2020. I’m lucky I downloaded all my statements before the changeover, Prosperity Bank came close to killing a refinace on my house. It’s best to use this app for checking your balances and making transfers between accounts. I wouldn’t trust it for much else. Propserity Bank bought a bank with a great app. They need to toss this app in the trash, rebrand the Legacy Texas app and make it their app.

Prosperity isn’t as good as Legacy Texas was

2022-05-18

by J In Allen

The conversion was terrible. My business account conversion didn’t get handled properly. The Customer Service help people were inconsistent on what they told me to do. Couldn’t get through on the phone for a week after the conversion, so had to drive to a bank to get everything fixed only for the bank personnel to tell me he had to turn in a ticket & couldn't fix my problem. Don’t get me started on the Userids having to be in uppercase on your mobile device...what a pain. Also now I have to maintain a minimum balance in my business account or I have to pay a service fee. This is not friendly to small business owners & wasn’t like that at Legacy. Between our personal & business accounts we have several accounts & I will be pulling them all out. I’ve been with the former versions of the bank since 1995, but they’ve lost my business.


Have a Problem with Prosperity Mobile Banking? Report Issue




Why should I report an Issue with Prosperity Mobile Banking?

  1. Pulling issues faced by users like you is a good way to draw attention of Prosperity Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Prosperity Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Prosperity Mobile Banking.


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