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⚠️ Most reported problems ⚠️

Crashes
30.8%

Not working
23.1%

Something else
23.1%

Account
7.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyBlock Problems 😠👌🔥

- Expensive fees

- Long wait times on the phone

- Issues with the app and website

- No physical branches

- Issues with the Emerald Card

  6 Reported Issues: 😵🆘🛟🚨📢

Elizabeth Dees
2023-11-04

When we go to hrnblck to get the advace and it's time to scan the bsrcode on the screen and we follow the info out when she taps continues it doesn't work

Natasha Gross
2023-06-29

Why can't I use the check to card feature? Its the only way I can deposit a check and it will not let me.

Natasha
2023-06-29

I keep trying to deposit my check using the check to card and it keeps telling me an error has occurred please try again. Is the system down right now?

Darlisha Gibbs
2023-01-25

Every time I try check to card, the app just crashes. Really annoying when it’s the only way I bank.

Joseph Andrews
2022-09-17

It keeps saying I got a bad gateway

Kimberly L McCain
2022-04-26

I have been trying since 4/4/2022 to transfer money from an ePocket back to our emerald card and I can not get any help! We've been give 2 "case" numbers to "expedite" this & still can't login or get any help from H & R Block emerald customer service!

Showing 1-6 of 6

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Common MyBlock Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HRB Tax Group, Inc., developers of MyBlock.


Verified email ✔✔

E-Mail: myblockapps@hrblock.com

Website: 🌍 Visit MyBlock Website

Privacy Policy: https://www.hrblock.com/universal/digital-online-mobile-privacy-principles/

Developer: H&R Block


87.5% Contact Match

Developer: Addictive Puzzle

E-Mail: blockpuzzle.help@boooea.com

Website: 🌍 Visit My Block Website



About this app

Start your taxes before your first appointment by uploading docs and info through MyBlock and answering basic tax questions.  Answer a few quick questions, and we’ll tell you exactly what docs you need to file your taxes.  Manage your H&R Block Emerald Prepaid Mastercard® – keep tabs on your refund, current balance, and payments as you spend.  From receipts to refunds, the redesigned this app app is your H&R Block account & the best way to manage your taxes.  Get in touch with an H&R Block tax pro any time of the year, with secure messaging, screensharing, and video chat capabilities.  Enjoy a stress-free solution for in-person or virtual appointment planning and prep – or switch to a new appointment type whenever you want.  Use your personalized tax organizer to collect your docs and get ready to file your taxes.  Get quick and easy access to your documents and tax returns — for all of life’s big financial decisions.  Check your Tax Identity Shield account and membership to protect your tax identity and get alerted to potential issues.  Estimate your potential refund and keep tabs on your return status after you’ve filed.  Feel confident about your taxes and finances all year long with this app.  Access your credit score through LendingTree to stay on top of your financial goals.  Upload receipts, donations, tax forms, and more as you get them throughout the year.  We’ll help you achieve your best financial life.  Use it whenever you want, on any device you want. It’s easy.  No more scrambling for lost docs at tax time.