Money Network app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Login
46.9%

Not working
32.4%

Crashes
9.5%

Something else
3.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Money Network Problems 😠👌🔥

- ATM map is inaccurate

- Customer service agent was not friendly

- Double charged for purchases

- Charged for gas even though pump wasn't working

- Took money and never gave it back

  23 Reported Issues: 😵🆘🛟🚨📢

Sandy
2024-07-14

Ive been tryi g to access my account for a month now. Ive been given 5 temporary passwords. No sucess logging in on the app or website. I was told technical issuès were to blame and my info would be passed along. As far as speaking to someone, i may as well be talking to a racoon. I believe the coons speak english better than 90% of those poor folks manning the phones. So, whats the problem there ? Im ready to change to a local bank.

Myra Casey
2024-05-16

I'm having the same issues. Called Customer Service and first and foremost I could barely understand a word she was saying, and two, I was told she would contact the Technology Dept. and I could try again in 24 hours or at least I think that's what she said. This mobile banking app is HORRIBLE and it's crap that I can't get into my account!

Jon Gilman
2024-05-15

Every time I login to the app I get logged out immediately. I cannot access my account. And the website says my login is incorrect when it's the same one for the app

Vaida E
2024-02-15

I often get log in freez issues while logging into the app After I input my log in info and select log in button which sometimes won't go through after pressing log in several times. And I often have to restart my Phone in order for the app to work correctly the next time I log in?

Adeleh
2024-02-14

App not letting me login or verify my card. I was able to set up my account online. Customer service was not able to help with the app issues either.

Rita Burrell
2024-02-10

The mobile app login and the alternate website login will not let me access my account. I have been trying for 3 days now. When I enter my Username and Password information it stalls then throws me back to the login screen to start all over again. I also tried using the app choice "Forgot Password" and when it tells me it sent a code to my email, the email message never arrives. And sometimes the mobile app asks me to enter my card number and last 4 digits of my Social Security number then when I select "Continue" nothing happens, the page either freezes or it sends me back to the login screen again to start all over. What is going on ???

Jennifer L. Griesel
2024-02-10

App keep on loading after I put in Password. Ive forced the app to stop and reinstalled the app. I also have cleared the cache several times. Nothing worked

Jovie
2024-02-08

My piggy bank is not showing up and I had 1.6k in there I

Anna Weikel
2024-01-08

I can't login! I put my password in and it does nothing!

Mindy
2024-01-06

App keeps crashing when trying to sign in

Tammy Lesine
2023-08-17

It won't let me login,it keeps telling me that my username and password is not recognized

Dana Schmid
2023-08-11

I wasn’t able to access my account on phone,but could on am another device. I updated app and now it’s working.

BreShawna
2023-06-18

it won’t let me log in.

Kelly Morris
2023-05-26

I'm trying to log into the app and it won't let me. It shows it's loading, but then just stays on the log in screen.

Curtis L.
2023-04-17

I am having trouble logging in on the app. Then when I go to the website, it won't let me log-on, saying my details are invalid??? What gives?

Adam Crump
2023-02-12

When I try to log into the app I keep getting an error message and it tells me to try again. I need to get access to my money so I can transfer money from my piggy bank over to my main account so I can pay my bills. Very frustrating not being able to acces my money.

Dan
2022-12-23

Glad to see isnt just me but sad because this is the app needed for my NJ unemployment. Worst app ever seen. Just signing up is almost impossible as letters erase when typing and wants me to put in my email address to send code but wont let me click send! Garbage and i have to trust them with my money?

Karina Chavez
2022-12-07

I am not able to transfer funds to my personal bank account. I keep getting an error message saying website link has been changed.

Justin Robinson
2022-11-29

App won’t let me continue when I enter my email address.

Christopher G Dutcher
2022-11-29

I'm trying to complete the installation of your "Money Network App" on my cell phone. I got all the way to the email verification page and it would not accept my email address, cgdrider@redacted. I'm trying to start my account as this card would be a good addition to my Mastercard Debit Card. I would like to continue using this Visa Debit Card by adding money thru my checking account. Why won't the app accept my email address? Thanks, Chris Dutcher.

Quentin
2022-10-20

I cannot enter or change my password on my mobile app I have been trying for 3 days no one can help me I am so frustrated

Leishia N Wilson
2022-09-21

My card is activated over the phone but the app is not letting me get farther than pitting in card number and exp. date. Then it will not let me hit continue.

John
2022-08-18

I can enter my username and password and it will attempt to log me in and then kick me out immediately! I don’t know how to get access to my piggy bank funds now and that is what I need!

Showing 1-23 of 23

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at First Data Corporation, developers of Money Network.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Money Network Website

Privacy Policy: https://www.moneynetwork.com/privacy-and-security/online-privacy-statement-mobile.html

Developer: Fiserv in Europe


56.52% Contact Match

Developer: Fiserv in Europe

E-Mail: [email protected]

Website: 🌍 Visit EXCEED Website



About this app

MoneyNetwork * is available to Money Network Account holders and Secondary Cardholders† (family members or dependents 14+ years or older).  MoneyNetwork * is free to download and gives you more control of your money with 24/7 access to your Account information anytime, anywhere! † Fees may apply.  The Money Network® Mobile App* is a convenient and secure way to keep track of your money on the go.  See the Fee Schedule and Transaction Limit Schedule for the Money Network® Service for more information. ‡ All features may not be available, please log in to the Money Network Mobile App and view your navigation menu to see the features available to you.