Money Network app not working? crashes or has problems?

Money Network Status

Published by on 2023-10-16

The Money Network® Mobile App* is a convenient and secure way to keep track of
your money on the go. The App* is available to Money Network Account holders and
Secondary Cardholders† (family members or dependents 14+ years or older).


I have a problem with Money Network

Are you having issues? Select the issue you are having below and provide feedback to Money Network.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Login
61.9%

Not working
28.8%

Something else
16.9%

Crashes
5.9%


Reported Issues: 20 Comments

By vaida E   2 months ago


I often get log in freez issues while logging into the app After I input my log in info and select log in button which sometimes won't go through after pressing log in several times. And I often have to restart my Phone in order for the app to work correctly the next time I log in?

By Adeleh   2 months ago


App not letting me login or verify my card. I was able to set up my account online. Customer service was not able to help with the app issues either.

By Rita Burrell   2 months ago


The mobile app login and the alternate website login will not let me access my account. I have been trying for 3 days now. When I enter my Username and Password information it stalls then throws me back to the login screen to start all over again. I also tried using the app choice "Forgot Password" and when it tells me it sent a code to my email, the email message never arrives. And sometimes the mobile app asks me to enter my card number and last 4 digits of my Social Security number then when I select "Continue" nothing happens, the page either freezes or it sends me back to the login screen again to start all over. What is going on ???

By Jennifer L. Griesel   2 months ago


App keep on loading after I put in Password. Ive forced the app to stop and reinstalled the app. I also have cleared the cache several times. Nothing worked

By Jovie   2 months ago


My piggy bank is not showing up and I had 1.6k in there I

By anna weikel   3 months ago


I can't login! I put my password in and it does nothing!

By Mindy   3 months ago


App keeps crashing when trying to sign in

By Tammy lesine   8 months ago


It won't let me login,it keeps telling me that my username and password is not recognized

By Dana Schmid   8 months ago


I wasn’t able to access my account on phone,but could on am another device. I updated app and now it’s working.

By BreShawna   9 months ago


it won’t let me log in.

By Kelly Morris   10 months ago


I'm trying to log into the app and it won't let me. It shows it's loading, but then just stays on the log in screen.

By Curtis L.   1 year ago


I am having trouble logging in on the app. Then when I go to the website, it won't let me log-on, saying my details are invalid??? What gives?

By Adam crump   1 year ago


When I try to log into the app I keep getting an error message and it tells me to try again. I need to get access to my money so I can transfer money from my piggy bank over to my main account so I can pay my bills. Very frustrating not being able to acces my money.

By Dan   1 year ago


Glad to see isnt just me but sad because this is the app needed for my NJ unemployment. Worst app ever seen. Just signing up is almost impossible as letters erase when typing and wants me to put in my email address to send code but wont let me click send! Garbage and i have to trust them with my money?

By karina chavez   1 year ago


I am not able to transfer funds to my personal bank account. I keep getting an error message saying website link has been changed.

By Justin Robinson   1 year ago


App won’t let me continue when I enter my email address.

By Christopher G Dutcher   1 year ago


I'm trying to complete the installation of your "Money Network App" on my cell phone. I got all the way to the email verification page and it would not accept my email address, cgdrider@redacted. I'm trying to start my account as this card would be a good addition to my Mastercard Debit Card. I would like to continue using this Visa Debit Card by adding money thru my checking account. Why won't the app accept my email address? Thanks, Chris Dutcher.

By Quentin   1 year ago


I cannot enter or change my password on my mobile app I have been trying for 3 days no one can help me I am so frustrated

By Leishia N Wilson   1 year ago


My card is activated over the phone but the app is not letting me get farther than pitting in card number and exp. date. Then it will not let me hit continue.

By John   1 year ago


I can enter my username and password and it will attempt to log me in and then kick me out immediately! I don’t know how to get access to my piggy bank funds now and that is what I need!


Common dislikes about Money Network app

- ATM map is inaccurate

- Customer service agent was not friendly

- Double charged for purchases

- Charged for gas even though pump wasn't working

- Took money and never gave it back



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Common Money Network Problems & Solutions. Troubleshooting Guide


   



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at First Data Corporation, developers of Money Network.


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Developer: First Data Corporation

E-Mail: [email protected]

Website: Visit Money Network Website



About this app

MoneyNetwork * is available to Money Network Account holders and Secondary Cardholders† (family members or dependents 14+ years or older).  MoneyNetwork * is free to download and gives you more control of your money with 24/7 access to your Account information anytime, anywhere! † Fees may apply.  The Money Network® Mobile App* is a convenient and secure way to keep track of your money on the go.  See the Fee Schedule and Transaction Limit Schedule for the Money Network® Service for more information. ‡ All features may not be available, please log in to the Money Network Mobile App and view your navigation menu to see the features available to you. 



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