Vanguard app not working? crashes or has problems?

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I have a problem with Vanguard

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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
71.4%

Crashes
28.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Vanguard Problems 🔥

Can not see contributions/transaction history

Intuitive app and I’m missing it

Missing 1/3 of what it used to have

Analyzing returns is just a snapshot

Have to follow up logging into the website on my mobile device to see the rest

Unintuitive and requires password + 2-factor even after logging in with Face ID for many features

Inaccurate/inconsistent stats

Beacon app won’t be available for trust accounts

The site is from the 90s and throws you through loops and dead ends

Trying to create an account online can lead to an error message with no details which requires a phone call to fix

📋 5 Reported Issues:

D
Deb 2023-04-17

Haven't been able to log on to the Vanguard app all day. Just get a pop up saying: "We're experiencing technical difficulties. Please logon to vanguard.com" Tried logging on to Vanguard.com on 3 different browsers--no luck there also.

J
James Swayne 2023-01-15

Please see that your letter writing robot is directed to look for stupid mistakes. For example, I just got an email that my RMD was available. BUT it states that "Because you are turning 73 this year..." Actually I am 81. I also note that in your help section there is at least one misspelled word. I will let you figure it out! I generally like Vanguard but like many other vendors you have overdone your enthusiasm for automation!

M
Mike Bowman 2022-11-02

unable to place trades through the Vanguard IPhone mobile app

C
Chris De Souza-Lawrence, 2022-10-31

I am unable to place trades through the Vanguard IPhone mobile app as I constantly get the same error message. After contacting Vanguard support at least six times over the last four months for this same issue, I have not received any resolution to my problems. I am now ready to transfer all my accounts out from Vanguard to another firm that has better Technology and will allow me to do the most essential of operations on my phone I.e Trading. Chris—650-776-7656

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J
Jim Mealer 2022-05-25

I have tried to get on the app 3 times in the last couple of months. Never get on and it always says there is a problem. Don’t use the app often but can’t believe a company as large as Vanguard can’t provide a decent mobile app! The reviews are appalling. Is the guy responsible for the app a family member?!!

Showing 1-5 of 5 reported issues:

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Common Vanguard Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Vanguard iPhone Issues and Solutions

  2. Vanguard Android App Issues and Solutions


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