Health4Me Status

Last Updated on 2021-05-28 by United HealthCare Services, Inc.

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Most reported problems

Connection

100.0%

Common Health4Me Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Health4Me network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Health4Me App
1. On android, goto Settings » Health4Me » click [Force Stop]

Clear Health4Me App Cache and Data:
1. On android, goto Settings » Apps » Health4Me » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Health4Me.

On android, goto Settings » Apps or Manage Apps tab.
Click Health4Me » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Health4Me » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Health4Me

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Developer: UNITED HEALTHCARE SERVICES, INC.

Nov 02, 2025, 05:44 PM
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