ASD Status

Published by Answering Service for Directors on 2024-02-20

Want to remain vigilant of your funeral home’s communications without
sacrificing your freedom? Not a problem! With ASD Mobile, you can join into
calls real-time to help families in need of instant help. Every call answered by
ASD is categorized on the app.

I have a problem with ASD

Are you having issues? Select the issue you are having below and provide feedback to ASD.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about ASD app

- No volume control within the app

Have a Problem with ASD Mobile? Report Issue

Common ASD Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ASD app on iOS and Android devices. Solve all ASD app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ASD iPhone Issues and Solutions

ASD iOS app crashes, not working, errors
ASD iOS app network issues
ASD on iOS has black/white screen

ASD Android App Issues and Solutions

ASD has errors/crashing/not working
ASD server network connectivity issues
ASD has black screen

ASD iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ASD app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ASD app crashes or not working on Iphone (iOS):

Close and restart the ASD app on iPhone
Update ASD app to the Latest Version for iOS
Uninstall and reinstall ASD iPhone app
Update your iPhone to the latest iOS version

Fix ASD on iPhone unable to connect to server/internet connection issues::

To resolve ASD network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ASD black/white screen (blank screen) on iPhone:

Follow the ASD iOS app troubleshooting guide Here →

ASD Android App Issues and Solutions

Fix ASD not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ASD app issues:

Force Stop the ASD App
1. On android, goto "Settings" » click ASD app. » click "Force Stop".

Update ASD to the latest version on PlayStore

Clear ASD App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ASD app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ASD.

Fix ASD unable to contact server/ ASD internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ASD » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ASD » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ASD on android.

Solve ASD black/white screens issue on Android:

Follow the ASD android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Answering Service for Directors, developers of ASD.

100% Contact Match

Developer: Answering Service for Directors, Inc.

E-Mail: [email protected]

Website: Visit ASD Website

About this app

Family Owned and Operated by the Czachor family, this app is the only answering service in operation exclusively serving the funeral profession, working with more than 9,000 firms. this app is dedicated to creating communication solutions for funeral directors with an entirely new class of answering service. Listen, read, redispatch and respond to messages, control your outgoing Caller ID, change your on-call preferences, update service information, handle online chats from your website and more, all from the palm of your hand! During login, you must enter your cell phone number that is uniquely associated with contact on your this app account. this app Mobile supports dark mode, dynamic text sizes and comes with new widgets on iOS 14 and up. In 2012, this app Mobile was recognized as the winner of the NFDA Innovation Award. this app received the NFDA Innovation Award again in 2015 for developing our patented MobileFH™ app feature. Send and receive text messages using your funeral home’s number as the outgoing Caller ID. The this app Mobile app was created to complement our company’s empathetic answering service. With this app Mobile, you can join into calls real-time to help families in need of instant help. Want to remain vigilant of your funeral home’s communications without sacrificing your freedom? Not a problem! Join over 20,000 funeral professionals who use the this app Mobile app every day. Clients have instant access to their messages with just a quick tap. Please note that ASD will only work if you are a current this app client. Every call answered by this app is categorized on ASD . While no other company has received the NFDA Innovation award more than once, this app has now won this prestigious award four times.