CorrLinks Reviews

We really need CorrLinks to communicate, but sometimes the service is extremely frustrating for something you have to pay a subscription for. Frequent communication errors, doesn’t save drafts and errors out. Sometimes it notifies you there’s and email, sometimes it doesn’t. If there is an error and it won’t send the email, you can’t save the draft to try again later. When you want to connect to support to get help, the webpage doesn’t load. There was a small window couple hour window earlier today I could send and receive emails the rest of the day there has been communication errors. People really need CorrLinks, that’s why we pay for it.

It's not perfect, as some other reviews point out, but I am relying on CorrLinks to stay in contact and it makes a bad situation a little bit easier. Really glad that CorrLinks and service exists.

Also, as some noted there is a delay when sending or receiving an email, sometimes up to 2-3 hours. This is because all communications are monitored and reviewed before being passed along. This is done by humans. Do not assume anything you send will be private. This is the law and not fault of CorrLinks /service.

It feels like I’m texting with my husband again... the first message I got, I absolutely SOBBED. Any time we think of something funny or important or even just want to say “hey, I’m really having a rough day” between phone calls, we can do so (almost) instantly. The gratitude I feel to be able to maintain this type of relationship with my spouse... priceless. (Minus one star for occasional sync and connectivity issues.)

Hello, I noticed yesterday that I’m not seeing my notifications on the outside of my app right away. I have to go inside CorrLinks where it’ll show me then that I messages and how many in my inbox. Once I saw that and went out of app and then the 1 for messages was then on the outside of my app. This just recently started, I’ve never had any issues before. So just an FYI for you all.
Thanks for such a great app!

I love CorrLinks . Very convenient. I see several bad reviews concerning the communications error. I receive that error from time to time, but I refresh and move past it. I refuse to complain about CorrLinks because it is making the best out of a bad situation. I can't buy a book of stamps for $7 a year, so I'll gladly spend it here and conveniently talk to my fiance every day, many times a day. Thanks.

CorrLinks is soooo worth having! It’s almost like texting and compared to the alternative it’s priceless not having to log on every time, and you know the instant you get an email from your inmate.. and they don’t have to wait for you to remember to log on and check and see if you have an email from them..replying is a snap. Highly recommend!!

I have a this app premier acct but when I go to log on online, it lets me log in then I go to send money to an inmate and it won’t allow me. My question is as long as there’s money on my email acct it will just deduct when he emails me correct? That’s what I was told but I want to confirm. I can’t find a customer service number anywhere and I’ve been trying to figure this out all day!!!!

Every time I attempt to look at my msgs on CorrLinks I get an error msg that says that it’s unable to sync to the server. This is annoying and frustrating bc I’m paying for an app that isn’t even doing its job!! I have to log in online to get msgs which is inconvenient and defeats the purpose of paying for CorrLinks ! FIX THIS ASAP!!! I have uninstalled and reinstalled several times, the msgs still aren’t syncing. This is frustrating when all one wants is to connect with their love one in an already tough situation.

I am trying to see my messages and keep getting a communication error . The error message says that I am not connected to the server . I deleted CorrLinks then downloaded it again and still am getting this message . Please let me know what I will need to do to fix this problem . Thank you !

I pay the subscription and get notified about a new message but when I open CorrLinks up and go to the inbox the new message is not there! When I refresh the mailbox “Communication Error” always pops up! This is ridiculous when I pay and I can’t even get the new messages. This has been going on for months and I just decided that I’ll get on this app on my laptop or work computer since I’m not getting new messages on CorrLinks ... real irritating

CorrLinks stopped working all of a sudden and started saying it couldn’t connect to the server. When I looked at the help page it stated that there could be multiple reasons for it saying that and I did what was suggested but there was no change. I now have to use my browser and don’t get the notifications sent to my phone when I get a new message.

It is a convenient way to get in contact with your loved ones but it keeps saying $0.00 balance as if I will not be able to add any funds. I would like to know more about adding funds so we can keep track how much he needs in order to communicate monthly. CorrLinks is good as far as communication goes but very bland in its process. Updates need to be made!

Despite all bad reviews I actually love CorrLinks. I have zero complaints! Works perfectly fine for me! For 7 dollars a year I am able to keep in contact with my love one. Of course there is a processing delay it usually takes 1 1/2 or two hours before the recipients receives the email.

For the past three days, I have the premier and through CorrLinks I can see that messages are coming in but unable to send stating it is not syncing. This matter needs looked into as I have delete CorrLinks a few times and still not able to use

I created my account a month ago and I’ve paid for mySubscription when it told me to and now it’s telling me I cannot send any emails because I had insufficient funds I uninstalled it then tried to reinstall it and now it’s not allowing me to reinstall on my phone I went to the website to try to send my email and it still tells me that you have insufficient funds I’m getting really irritated customer support is it helping any at all

Be sure to save you email at least every 3-5 minuets just in case the system crashes you can go
Back into your draft folder to pick it back up or view, you can also go to your desktop.

This is a pain. One must sign up from a regular computer. But often the browser you use won’t let you sign up. So you try another browser. And another. Same problem. You finally email customer service explaining that it’s not working and that you’ve tried all the major browsers. So then you get a tone deaf answer telling you to try another browser. Facepalm.

this app, charge more for your app and make it easy to use. Please.

Communicational error like to show up a lot and then is unable to update CorrLinks , also doesn’t let you send emails after that. Pops up a lot and happened often !

I started writing letters with a prisoner I had never met and we have become such good friends by being able to email every other day! App is super easy to use and isn’t slow at all!

You can’t send money through CorrLinks, I’m responding to someone’s question. It doesn’t deduct from his end either, once you pay 6.00 you have easier access to CorrLinks that’s all this 6.00 is for, you stop have to write the money.

This is the greatest thing ever. I email my son almost daily. I know if he is sick or if he is doing great. In just a couple hours. I love it. I so thankful for it. I’m one of those mothers that worries about her kids everyday. I don’t worry as much now. Thank you so much. Pgilson

So I have noticed that when I am typing my message for contraction words like “can’t, it’s, etc...”, after I read the sent message, the your system has taken the (‘) apostrophe out...why is that?

Good morning sweetheart. It’s 3:21am and I can’t sleep at all. I tried praying and it worked. But know I’m awake. I haven’t been doing good at all. But God is my witness I will put though this witness I feel in me. Don’t worry I have too bit this in my own way ok. I love you son.

How disgusting that a company would hold your loved ones hostage by forcing you to have a paid premier account before you can use CorrLinks . That is the lowest of the low. A person who has an account and pays money for stamps should be able to use CorrLinks . Encourage all your friends and loved ones to use JPay because it seems it’s not just about money with them completely like this app. Despicable.

The update has too many bugs. The alerts do not link you to messages, just the home page. They still haven’t fixed the issue where new messages are in bold and have a dot next to the name. They took that notification away over a year ago and still haven’t fixed it. The new update makes the notifications worse.

Makes the best of a not-so-convenient situation. Easily allowed me to communicate with loved one. Nothing is ever perfect, sometimes it can lag. But it’s overall a great service that works as it says most every time!

I love CorrLinks but it should also allow us to send pictures!