Paperless Post: Invitations Reviews

by Roccee

App is NOT built to support creating invitations on phone or tablet. I used both and IT TOOK HOURS TO FINALLY SEND ONE INVITE. I’ve used Paperless post a few times before and was just reminded how much the apps are so frustrating to edit, grab correct text to edit, shrinking screen doesn’t work well, the keyboard function while typing text covers the invitation so you can’t see what you’re typing. THE ONLY REASON I CONTINUED WAS BECAUSE I HAD COINS ALREADY PURCHASED, OTHERWISE I WOULD HAVE JUST QUIT AND USED ANOTHER APP. Option for location to be virtual was not available on mobile app vs on IPad app?? So I just customized my location. Why can’t I customize the email message that goes out? And when I was ready to send invite from my mobile phone it asked me to verify my account 5 times! I received a verification email, clicked verification link, it took me back to PaperlessPost , I tried to click send, then said I needed to verify my email again. I did this 5 times. I finally just clicked on the link to open in Safari and got into my account in my browser, which then I couldn’t even find my saved invitation. Went to menu bar and no option for drafts, my invitations, nothing. There were sent and received but no drafts. I could see my flyers but not invitations. So I went back to PaperlessPost and pushed sent and finally it went through. OMG. You seriously need to fix this. It’s not made for on the go.

by ...at...

This is the worst invitation app I have ever seen. Okay the only other one I have seen is Evite, but still. I was invited to a party. I tried to upload a photo. I had to be signed in. I created an account to do that. It couldn't recognize it as linked to that invite. I relogged using that invite. Still no luck. Created a new account. No luck. Finally get it to accept a photo. Can't use PaperlessPost to find the invite again. The event responses to the photo even shows in my app inbox but when I click to view, it says it can't find it and try to log in with a different account. What? It sees it but it can't see it? Total waste of lots of time. I have to go to the original invite each time to view it. App does nothing for me, even creating an account using the same email address the invite went to. Hope none of my friends use Paperless in future so I don't have more wasted time!

by Drto Bug

Honestly, I cannot believe how bummed I am that I sent out my sons birthday invites through this website. I have used it before and it was great but have not needed to use any of the functions of it until now. The cards are very cute and waaaayyy better looking than evite, but it is not very user friendly.

No way to text link to recipients. (I checked the internet 3 times and downloaded PaperlessPost and tried to follow all of their directions. There is no “share” anywhere that they say it should be)

If you could share through text, the website says you have to have 50 coins to share through text even though you’ve already used a bunch of coins to send the invite through email.

Every time I change the message for the comment wall it keeps reverting back to the auto generated message of basically “leave a message on my comment wall”

When I try to message the entire group, I have to manually add in everyone’s names. Or send an event reminder, which I am not trying to do.

So basically, all you can do is send out an invitation and see who rsvps. Which can also be achieved by sending out a paper invitation in the mail.

by Audrey650

I’ve used PaperlessPost for a bunch of invites over the years, including my rehearsal dinner in 2014. I’ve never had problems before. Currently PaperlessPost has so many bugs it has been in almost impossible to use for my latest party invite, Easter 2018. From not letting me add extra guests, to not being able to change the “saved” name of guests, and crashing frequently when I try to edit details of the event or send a message to guests. There’s also no way to see your Address book that you made online, or text people invitations, and you cannot simply import a guest list from a previous event, which is idiotic. I’m definitely using a new party invite app from now on. I’m going to check Hobnob, Hopefully they will be better. I know at least you can text people invitations through that platform.

by Addicted Tweeter

PaperlessPost is great so far, but leaving one star in hopes this review is seen by dev or qa or design team. Adding a guest is not quite the simple task as I would hope it to be like it is on the desktop site. I would like to be able to put my guest’s name along with the email address without having to connect all of my contacts to PaperlessPost . Many of my contacts are named something different than how I would like to address them on an invitation. If not connecting to contacts it appears to only accept email addresses and unable to add a name to go along with it, so how will it look when they receive it? What name will display on the invitation envelope? Now I have to wait to get back to WiFi to be able to add a person to my guest list on my computer. If there’s a different way to do this I’m all ears and will update my review accordingly.

by NWH Apple

While Paperless Post has deserved plaudits for its designs and the simplicity of its services, it beggars belief that their website and app services are so uniquely poor. I had been struggling with PaperlessPost on my iPad and iPhone so I asked friends who use the product frequently. They told me they had he same experience and to check PaperlessPost reviews that further confirmed the poor UI, bugs and regular collapses of PaperlessPost .

I had hoped to use the website, thinking that app coding can be tricky but websites UI is well established utility that any business should be able to apply. The website has so many bad links that I spend most of my time trying to remember where the faults are to avoid them rather than tracking my events. From “Dashboard” all of the “track event” buttons are misdirected to the home page. Most of the “view event” buttons are also bad links.

Disappointed.

by Therichtia

This is my first time using Paperless Post and it will probably be my last. I have used Evite for my previous birthday party invites and save the dates. The only reason I continued on Paperless with the design of the evite and ultimately the purchase of “coins” was because it was a group party and the other mom liked a certain invite. It was a tedious process. Unlike evite where I enter my information and it gets plugged in Paperless makes me enter the information after the fact. I had to double check my party info countless times. The evite itself was cute but not something I felt was worth $1 an evite- an electronic email not a tangible invite.

I have read the reviews and it seems that a recent update has changed the process for the worse. That being said I would not recommend not will I use PaperlessPost again.

by P.J. Young

I love the idea, and the invite designs are wonderful, but trying to use PaperlessPost on an iPad pro is very frustrating. The editing tools are not very intuitive. When I attempt to edit text the keyboard covers the invite so I cannot see what I’m editing. There is also a lot of stalling and lagging as other reviewers have mentioned.

I also wish I could easily copy and paste my customized text into different invite designs. It’s not easy to test different designs, and a little frustrating to spend some time customizing one design, then realizing it’s not quite right, but having to start over in another design.

I would also like to be able to export my designs. I would pay for that, as the built in invite system isn’t going to suit my needs for my office party and I wanted to be able to just send the invite graphic through our office calendar. Maybe this IS an option? But I couldn’t find it.

by Cher B

Great service but PaperlessPost is not very intuitive. For example- make it easy to add text to a card. Make certain customization options easy to find. certain functions that are available on the desktop/website are unnecessarily not available on PaperlessPost . Another strange difference between PaperlessPost and website- on one it showed my RSVPs including the plus 1s toward my total guests and on the other it didn’t. It caused confusion about how many total guests were coming. I think it would just make sense to streamline the two so that the user doesn’t have such a drastically difference experience, not to mention that most ppl are probably using PaperlessPost to create and send invites so why not have the all have full functionality. Today that app crashes every time I try to edit a card so definitely has been a frustrating user experience.

by Jinkyong

I love that PaperlessPost has some fun and original designs. I don’t mind paying for them because I love them so much. The downside is that the user interface for PaperlessPost is terrible. It’s not intuitive to navigate, the section where I need to add recipients to email the invitations is very annoying to use. I can’t edit any email addresses that I enter manually. So I have to delete all recipients until o get to the address with the typo. Then I have to delete that address and then retype the correct one AND re-add all the other addresses. There’s got to be a better way?? There should be an address book feature that I can select addresses from. If I don’t have the addresses prepopulated in my phone I have to type everything in manually and risk typos. It’s just unwieldy and frustrating to use. Oh and once there was a bug and some of my guests received invites and some didn’t. Why do I keep coming back? Oh right. Cute designs. That’s only going to keep me for so long...

by Badison123

While trying to send a card I ran into a number of instances of UI not responding or UX not functioning when I was far into a card which cost coins working on its formatting. Sometimes these are trapping the user, for example, I was unable to delete a recipient email from a greeting card and unable to see if the email was correct for the alias it applied from my contacts until I sent it which involved spending coins. It would not allow the delete key on the keyboard to delete the recipient address on the screen where you first fill it in.

I’ll file the other UI issues directly.

That being said: Really nice cards and products however, recipients always love them and they’re nicely presented to recipients across all sorts of digital platforms.

by Philippebigar

Took forever to make this work. I have been a client of yours for the last 10 yrs. it gets harder to work out your website. Very frustrating. Also when you they come to ask you for money, it’s never the correct amount.
It says $100. Which I pay. It doesn’t work. Then asks you for another 100z. Which I pay. Still doesn’t work. Asks again for another 100.
Like going to the pharmacy to get a prescription they tell you one price. You submit your credit card for pmt. which it accepts. Then you wonder why it’s not working. Asks for another 100. Not a very ethical way to run a business. Use to be fun to get cards through you.
I suggest you fire whoever is taking care of your website, and higher a bright 15 yr old.
I am sure the results will be much more satisfying for all concerned.

by Alleesocal

As an app developer, I know just how difficult creating an app can be. There are so many technicalities that make things complicated and frustrating. However, paperless post is a sizable company and it continues to have so many technical glitches that at times it is unusable. Many times PaperlessPost (and website) will be down and there are so many technical errors (unclickable buttons, pages don’t load, automatic log-outs, pages freezing, error message saying wrong password when the PW is correct, to name a few). Sometimes, like today, it’s impossible to even login! These are mostly backend issues I imagine but guys, get it together.

The designs are really beautiful and managing the events is simple but unfortunately these technical issues make PaperlessPost incredibly frustrating.

On an app improvement note, if I have created upcoming events, it would be more intuitive for the first page I see when I open PaperlessPost to be my example management page instead of creating a new event. Also, if I have drafted other events that are not active, they should be displayed later in the queue as opposed to at the front.

by Asdhknijvddhjn

I love the cards offered on PaperlessPost thus the couple stars in my rating. I don’t even mind the price because I think they are really nice for digital greetings. However, PaperlessPost itself is very cumbersome and buggy to use.

My biggest problem is that is sllllloooooowwww when you’re trying to do things like change text properties, and it freezes and crashes so often when I’m working on a card—just simple things like editing the text or trying to pick out a backdrop. It’s so frustrating to lose my work part way through, often multiple times. Sometimes I can pick back up if it saved the card mid way to drafts, but even then sometimes it’s only partially saved things or I have to search for the card again and start over completely.

This has been an issue for me (iPhone 12 Pro, latest update & fully updated PP app version). It has been a consistent experience since the first time I used PaperlessPost , but seems to have gotten worse recently. The last couple cards I sent were such a pain to get through. I really like the cards that are offered but I’m not really sure that the experience warrants the cost and effort anymore.

by Summer Girl1985

I used the website to create and send invites for my daughter’s birthday last August. It went so smoothly that I downloaded PaperlessPost to create and send invites for my son’s birthday this month... and I have been trying ALL DAY now to create and send one of these ‘flyers’. I can’t seem to get it done! I found the perfect layout and design, but when I ‘edit’ it I can edit MAYBE one field before PaperlessPost freezes on a white screen and I have to exit and restart PaperlessPost . I’ve tried on WiFi, using data, not signing in, multiple times throughout the day, uninstalling and reinstalling PaperlessPost ... at this point I’m so frustrated at having 1/2 an invite finished that I might just text everyone the details. Save myself the frustration of typing them out yet again to have PaperlessPost freeze before I can save my changes.
Not a great first experience at all.

by Reneeb143

I love this app cards. There’s a great variety and they’re cute, sleek, and fun. PaperlessPost does a pretty decent job of allowing you to purchase, select, customize, and send cards. My one big complaint is that it can be pretty hard to write (and read) the actual message [you want to write] itself—the view doesn’t move, so the keyboard you’re typing with can start to block your text, even if you still technically have space left. I still send most cards from PaperlessPost since I’m not on a laptop nearly as often. I just wish they’d improve that since the message is the most important thing to me.

by Katie Palermo

There are such cute designs, but when it comes to actually designing the invites PaperlessPost becomes very difficult to use. The zoom function does not work as described. Whenever I try to click on an area of text to edit, it automatically highlights an entire word or section forcing me to click several times until it unhighlights. When trying to edit text the screen jumps and I can no longer see where I’m typing and it does not allow you to scroll to move the screen to where it needs to be. I would love to be able to add a background color to the invite itself, but there is no option to alter the cards.

by 19927hwkksbb

PaperlessPost is wonderful in concept but my invitations have now been deleted. Strong backend issues are apparent and need to be solved.

Update: Customer service reached out to me. A team member mistakenly made my invitations hosted to someone else. Weird. I’d proceed with caution about privacy issues/breaches. Clearly there was not a pipeline to prevent this from a developmental standpoint.

The invitations are absolutely beautiful and the fact that PaperlessPost is being offered for free is absolutely amazing, I wish that it worked more flawlessly on the user side. The ability to send broadcasts and RSVPs and reminders and everything in between us so awesome.

by Whiterose7

I never leave reviews but boy is this a app amazing. The flyers and greeting cards are well designed, even the free ones! That’s the one I used for my baby shower event. EVERYONE kept complimenting my invites and asking me what app I used so they can use for their special occasion. You can see whose open the invite, who can’t go, whose going and guest can respond to your invite. I have so many thoughtful messages. I can add the link to my registry as well. One feature I discovered is “broad casting.” I can send out reminders to RSVP to people who have yet to respond. The first 50 invites you send is free after that they charge “coins” which for me came out to about $10. Each invite was about 40 cents! They also start you with coins to use so you might not even have to spend $. I only sent out to the main person in the house hold. Please look no further you will not be disappointed. I will be using PaperlessPost for every occasion moving forward. No more hard copies for me. Everyone just throws them out anyway lol

by Notworthit49505

In the beginning, meaning years ago- I loved Paperless post.
But after using it this time, I was frustrated at the fact that PaperlessPost kept adding my guests 2 Or more times, while adding coins. I chose an invite that was categorized as “free” But I ended up paying $20 to PaperlessPost store to be able to use the invite that I had worked on all day, going back and forth. I did not want to start all
Over again with another app so I ended up paying the price. I don’t see the point for paying for an invite that was supposed to be free.

by Seaniewill

I use my iPad primarily with a keyboard attachment. Given that part of designing and invitation includes typing, I find it extremely inconvenient that I cannot use my iPad keyboard attachment to design an invitation. When I try to design on the website (which allows for horizontal), it directs me to “design on PaperlessPost ”. Extremely frustrating. This seems like laziness that they don’t want to deal with screens rotating and makes the user experience horrible.

Substituting an iPad for a laptop is becoming more possible and easier for users. As the the iPad continues increase in functionality, we need the apps we use to catch up!

by CowboyBebopFan

The website on desktop works well without any issues but this application and be mobile site do not work. I can not edit my cards on this application. It would be okay if you said this application is for viewing only but you’re saying I can edit my cards or event details which I can not. Either pay an outside company to create or fix this application or completely redesign this application. For now this rating is going to be a one star. Please fix this application and the mobile website. At least on mobile allow me to access the full website. You will drive more business to your service if it works on mobile. Everyone today has a smart phone and have moved away from desktops and laptops to smartphones and tablets. Thank you.

by Nika719

I downloaded PaperlessPost because it had great star ratings but what a mistake!! Idk if it’s my iPhone (which I haven’t had for long) or if there’s some updating going on with PaperlessPost . I have perfectly good working high speed Internet so it definitely wasn’t that.. But PaperlessPost had subpar selections in the free category and then whenever you did see a decent selection it REFUSED to work!! I saw so many different nonsense error messages it was ridiculous. PaperlessPost was force closing or just kept loading and loading the card selected forever! One time I left my phone, cooked food, ate the food and came back and the card was STILL loading smh! Not sure what exactly the problem is or why PaperlessPost has good reviews but I’m so happy I didn’t spend a dime on it.

by Mlithaca

Had used PaperlessPost last year for shower invites May 2017 and process went relatively smoothly. Found the user interaction and GUI a little clunky during drafting design and purchase, but since I found a card that I liked and the tracking feature was nice, I stuck with it.

Fast forward to this year, May 2018. Set out to personalize 1 card design, for multiple recipients. Created 1 draft for each person, customized message, associated each draft with a different email. Clunky flow for design and purchase still existed, so made a point to repeatedly confirm the personalized message was set to right email. Encountered delays and hang up in saving each separate draft but again kept confirming match of email to message.

Time intensive process overall and come to find out, what I saw in interface of app is not what was sent. The last message input was sent across all cards of the design to all the emails!

So buyer beware. Free mode for straightforward invite blast might be fine, but I wouldn’t recommend using it for sending cards. Looking for replacement app now.

by Alice Here Right Now

I don’t know what happened but PaperlessPost is now broken. I was trying to send 8 invites (8!) and I’ve spend 1 hr on it already, and the invites can’t be sent!! It just spaces out, circling and circling. I first entered my 8 contacts, Paperpost replied my 4 invites had been sent (???). I couldn’t get the complete list of guests, but when re-adding a guest, PaperlessPost detected it was being re-added. Double charge or what? Now I’m trying to add the missing guests one by one and this thing just hangs. ANNOYING. Just send an email.

It has the cutest invitations. Some have a cost, but many are free. Love it. The only thing I'd like to improve is to be able to copy and paste all email addresses for my guests at once.

by Ben P 55

I began a save the date card on my iPad but finished it using the desktop version. PaperlessPost crashes unexpectedly, and is much more difficult to use as compared to the very friendly desktop version. In the iOS app, accessing messages from guests doesn't seem to work, simple operation of the editing tools is unreliable, and PaperlessPost seems to stutter and stall when changing functions. It gives the impression this was a very incomplete and poorly designed attempt at converting a good service into an iOS app. I would recommend sticking with the desktop version and using this version only in emergencies.

by J1207$@/;)

The content on the website and the designs and control you have are wonderful. Paperless post has created a really great product.
However, PaperlessPost has been virtually unusable for me. When I try to manage my event and guests on PaperlessPost , I can't. On my "event" page, I cannot scroll down. I try to scroll down to manage guests and IF the page moves down it all, it will immediately pop straight back to the top of the page. It's very frustrating and continues to happen after several tries and several updates. So, I would say, use paperless post. But don't expect to use PaperlessPost for much. Maybe only for notifications.

by Natasha1201

Glitches out whenever I try and make updates to invite info. I trashed a RECEIVED invite (I’m 100% positive) and now when I re-enter PaperlessPost , I still have the received invite but my SENT invite is missing. Now I’m going to look like an idiot reaching out to all those people again to confirm their addresses and RSVP status. I also don’t like that there’s no preview on the invite as your guests will receive it before you hit send. I mean everything, how the event details are displayed, the invite coming out of invite, etc. I learnt the hard way that having “guest list” checked off meant all my guests could see each others email addresses. Needs a lot of improvements.

by CaliRya

I love using PaperlessPost to send e-cards. There’s a bunch of cool, tasteful designs with lots of options to customize the greeting by choosing virtual envelopes, background colors, etc. Some cards look like they’re free, although I always end up springing for the ones that are reasonably priced.

I do wish the text editor worked better, though. At least on the iPad, it’s a little buggy. The text can be hard to select/edit, and sometimes things slow to a crawl as there’s a log delay after I touch things on the screen. One e-card I had to give up on.

by D. Hill

Paperless Post is a well designed stationary application that makes it easy to choose from and customize invitations and e-cards for all different types of occasions whether they be for weddings, dinner parties, birthdays, Thank You's and many more. PaperlessPost allows you to save favorites and view cards you have sent. What makes PaperlessPost different from others is that caters a bit more to a upscale demographic with exclusive partner designs from Oscar De La Renta, Kate Spade and others and it allows you to manage events with its smart tool features. Paperless Post is well worth a download for those who use invitation services and/or e-cards a lot.