BBC Music Magazine app not working? crashes or has problems?

BBC Music Magazine Status

Last Updated on 2023-08-02 by Immediate Media Company Limited

I have a problem with BBC Music Magazine

Are you having issues? Select the issue you are having below and provide feedback to BBC Music Magazine.

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User reports:
No current problems

Summary of BBC Music Magazine Problems 🔥

- The app crashes every time a new issue becomes available, requiring the user to delete and reinstall the app, which is a long and cumbersome process.

- Customer support has not been responsive to reported issues.

- Some users have experienced difficulty accessing the CD music, which is frustrating and disappointing.

📋 4 Reported Issues:

Charles F. Bakke 2024-12-22

handel's messiah

Stephen Watmuff 2023-08-18

The app on both phone and tablet only loads half the magazine in September and other issues. Unable to access anything after The Listening Service.

Jon 2023-08-15

The app on both phone and tablet only loads half the magazine in September issue. Unable to access anything after The Listening Service.

George Ternent 2022-08-31

Since it was changed BBC Music Magazine his become virtually unusable on my M1 8gb iPad Pro. When I click on a link the app crashes and returns me to the iOS Home Screen. This happens both when the issue is downloaded, and when it is not. I’m running the latest version of iOS, 15.6.1. The current UI of the magazine is a joke, the older version wasn’t as slick, but at least it was stable.

Showing 1-4 of 4 reported issues:

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Common BBC Music Magazine Problems & Solutions. Troubleshooting Guide

Table of Contents:

BBC Music Magazine iPhone Issues and Solutions

BBC Music Magazine iOS app crashes, not working, errors
BBC Music Magazine iOS app network issues
BBC Music Magazine on iOS has black/white screen

BBC Music Magazine Android App Issues and Solutions

BBC Music Magazine has errors/crashing/not working
BBC Music Magazine server network connectivity issues
BBC Music Magazine has black screen

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BBC Music Magazine iPhone Issues and Solutions

How to fix BBC Music Magazine app crashes or not working on Iphone (iOS):

Close and restart the BBC Music Magazine app on iPhone
Update BBC Music Magazine app to the Latest Version for iOS
Uninstall and reinstall BBC Music Magazine iPhone app
Update your iPhone to the latest iOS version

Fix BBC Music Magazine on iPhone unable to connect to server/internet connection issues::

To resolve BBC Music Magazine network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

BBC Music Magazine Android App Issues and Solutions

Fix BBC Music Magazine not working on Android, crashes, errors or is unresponsive:

Force Stop the BBC Music Magazine App
1. On android, goto Settings » BBC Music Magazine » click [Force Stop]

Update BBC Music Magazine to the latest version on PlayStore

Clear BBC Music Magazine App Cache and Data:
1. On android, goto Settings » Apps » BBC Music Magazine » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BBC Music Magazine.

Fix BBC Music Magazine unable to contact server/ BBC Music Magazine internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click BBC Music Magazine » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BBC Music Magazine » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BBC Music Magazine