Contact BBC Music Magazine Support
Company Name: Immediate Media Company Limited
About: Every single page of the world's best-selling classical music magazine is
included in our brand new app.
We’ve brought the great music we write about
to life – you can now instantly sample and buy almost 200 recordings mentioned
and recommended in every issue of BBC Music Magazine, thanks to our specially
developed widget.
BBC Music Magazine Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: appsfaq@buysubscriptions.com
Verified email ✔✔
E-Mail: appsfaq@buysubscriptions.com
Website: 🌍 Visit BBC Music Magazine Website
Privacy Policy: https://policies.immediate.co.uk/privacy/
Developer: Immediate Media Co
Privacy & Terms:
http://support.apple.com/kb/ht4098
3 Most reported problems 😔💔
Terrible App and Even Worse Tech Support
by Very Good Recording!!!!!
This app has gone from mediocre to terrible. Every time a new issue becomes available, the app ceases to function and crashes. I have to delete it and reinstall it to get it to work (which means I have to redownload all of the issues that were archived on my device). Given the fact that downloading an issue is a long and cumbersome process (much longer than any magazine app I use). I have reported this on several occasions to their customer support and have not had the courtesy of a reply or fix. Many times have I truly thought of canceling my subscription because of this. I would also give e them a D+ grade in readability. They need to move to article view capability, like Condé Nast publications use, rather than the outdated “pinch to enlarge an article” approach.
Music gone again
by Frankmd54
Have had this subscription for years. This is the third time I can no longer access the CD music. Please fix. Very frustrating and disappointing.
How Is This!!
by Rickjl
Got the app.. Might be missing something but have no clue where to find the magazine. Think I found it. But no clue whatsoever where the music is? How to get support. Extremely difficult app to navigate and I am good at that. Had to cancel since I have no clue how this app or magazine with the music works. Wasted some money on this. Too sad. Not User Friendly at all. It is called Customers... Make them happy and make it easy to use.
Have a Problem with BBC Music Magazine? Report Issue
Why should I report an Issue with BBC Music Magazine?
- Pulling issues faced by users like you is a good way to draw attention of BBC Music Magazine to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BBC Music Magazine customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BBC Music Magazine.
