Get online shopping deals, discounts and rewards with the Kohl’s app! From
fashion to beauty, home furniture, clothing, shoes, electronics and more, you
can access amazing shopping deals and manage your Kohl’s account on the
Listed below are our top recommendations on how to get in contact with Kohl's - Shopping & Discounts. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Kohl's - Shopping & Discounts. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kohl’s
This app has so many limitations that it would take too long to list, so if you want to accomplish things like contact customer support you have to go to the full web site which isn’t formatted for phones. I got the app on suggestion of a Kohl’s employee who said I could pay my charge card with the app, I created an app account and went to pay my bill, (makes you log in twice and if you need to change screens or go back a screen it makes you log in again so you can spend a lot of time logging in) instead of being able to enter my debit card information and paying they want my bank routing number and account number. Since most people to have that information on them at all times and I was on vacation at the time I had no choice but to go to store and make a payment the next day, which made the payment one day late. My payment was $56 (total balance) and the late fee was $27 (wow that is ridiculous) they wouldn’t consider waiving the late fee (even though I had never been late before and had been a loyal customer for years) if you want a clunky, out dated app that will frustrate you and cause late fees and unreasonable responses from customer service then you have found your app.
I have used this app in the past and it worked great. All my Kohl’s cash and percentage discounts were in the wallet and they scanned fine at checkout. The last 2 times I went to Kohl’s the discounts have completely disappeared from the app when I walk in the store!! The first time it happened I opened the app while in my car in the parking lot to see what discounts I had available. My Kohl’s wallet showed $30 Kohl’s Cash, $10 birthday discount, and 30% off. I took a couple things to the checkout, opened the app, and they were GONE. Nothing there. I told the sales clerk about it, and she shrugged her shoulders and told me to call Kohl’s. Thanks, for the help. I put my stuff back and left without purchasing anything. Today, I took my son to Kohl’s to get some new shoes for his birthday. Once again, I checked the Kohl’s Cash and discounts in my app before going in the store. I had $10 Kohl’s Cash and 20% off. Found some shoes and a couple other things to purchase, and at checkout the discounts were gone. AGAIN. And again the sales clerk was NO help. I bought my son the shoes - it was his birthday after all - but I’m really irritated. I am deleting this app and will use the paper coupons and flyers I receive in the mail. Don’t trust this app!!!!
My Kohls cash, Yes2you rewards, and discounts are not showing up in my wallet. Every time I open the app and click on wallet an error message pops up and says it is having trouble finding my profile. I thought this was just a problem the first day I went to it but it has been a couple of weeks now and I keep going back and it still says the same thing!! Very frustrating!! Also, I keep myself logged in and every few weeks it will log me out and when I try to sign back in with my password, it tells me my password is wrong and I have to reset it!! I am so sick of having to reset my password ALL THE TIME!! Now the wallet isn’t working!! Ugh! I got a 40% mystery offer on Sunday and was going to buy some stuff online, but it wouldn’t even let me add it to my wallet! So I just said forget it and didn’t buy anything! Kohls is losing my business by not fixing this! Update: I deleted the app and re-downloaded it and now my wallet is working fine. I had to agree to some new terms and conditions when I first logged in so maybe that is why it wasn’t working. If you are having the same problem as me, I suggest deleting the app and re-downloading it and see if that helps fix the problem.
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