Poshmark is a leading social marketplace for new and secondhand style for women,
men, kids, home, and more. ***Shop over 9,000 brands in every size—including
plus size, petites, and juniors—and score deals up to 70% off retail ***Sell
Listed below are our top recommendations on how to get in contact with Poshmark: Buy & Sell Fashion. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Poshmark: Buy & Sell Fashion. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Poshmark, Inc.
Get Pricing Info for Poshmark
I've been selling and buying on Poshmark since March 2017, so far it has been a wonderful app. Update… I was originally happy with Poshmark. In 2018 I had to move because of my husband’s surgery. In that move I had to change all of my personal information. Including losing my phone number that I’ve had for 26 years. Now that we moved and he’s better and we’re both working I was wanting to start poshing again. I have been trying to update my information with the app for the last week. Numerous times contacting customer support has resulted in automatic emailing. I have received the same response from the same person after asking different questions. For some reason I’m getting every single email from Poshmark in my Gmail account but I’m not receiving their verification emails. They say that they’re being received by my account. Now without having access to my original phone number or being able to receive verification emails I cannot change any of my information. <Although they did let me change my bank account information.> They claim that it’s for security and privacy. But I was able to send off a copy of my drivers license to change my email address but they will not do that for my phone number so I can get verification codes. Now my new email is still not receiving verification codes. I have therefore given up trying to communicate with Poshmark customer support and have requested that my balance in my account be transferred to my chosen bank account.
I buy and sell, and it’s def better for buyers than sellers. You can make offers and communicate easily with sellers. There are some great deals to be had. Just make sure you ask all your questions and request pics until you’re confident you want to buy since there are no returns (except when something has been blatantly misrepresented). Selling, on the other hand, has downsides that are the flip side of the same coin. People make ridiculous lowball offers. For example, say I’ve used a $200 handbag just a few times but then for whatever reason need some cash. I list for $100 which is a fair price and very good deal (keeping in mind I won’t be getting the full $100 anyway), and someone comes in offering $40. It’s just insulting and a waste of my time and I don’t even want to bother negotiating. This obv isn’t the app, but worth mentioning because it’s part of the overall Poshmark experience. I’d say the vast majority of buyers behave like this. Out of every 25 transactions, probably only 1 is a straight up purchase at listed price. Plus, you have to put a LOT of work into keeping your items visible and be super active on the app. But the worst part about selling is the 20% fee. I’ve ended up making $2 on an item before. The best part about selling is how the shipping label is just emailed to you so you can just pop the item into the drop box. Honestly not sure I would do this over again - I’d look into other apps for sure.
I initially thought Posh was a fun way to sell on line but the high fees and shipping rates are a problem. I have literally received 5 cents from selling items for $3. Once the item is below $10 then the minimum Posh fee of $2.95 becomes greater than 20%. Additionally, it’s hardly worth paying $6.49 in shipping fees for inexpensive lightweight items. I think this structure needs to be revised. As a seller, I basically give away stuff; regardless of how low I price merchandise, the offers come in ridiculously (insultingly) lower where I often prefer not to sell. As a buyer, the items I like are marked up above what I see in retail (or they are not bargain shoppers and grossly over paid from the start). The constant promotions just encourage us to continue marking stuff down with no benefits. I don’t think the application is easy to use as I would like to be able to look at the sellers stats before a purchase to assure quality. I did appreciate the free authentication of items above $500. Additionally, sellers must stay alert to constant scammers. I don’t think I will continue to do this much longer. There should be more avenues to provide feedback, like themes for Posh parties like: White Party Attire (all white items), Game Day (jerseys and sports paraphernalia), Plus size parties, High Cotton (only 100% cotton), etc. I think requiring the fabrication as listed on labels is important.
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