HOW IS WISH SO AFFORDABLE?
Wish connects shoppers directly to over 100 million
manufacturers, so shoppers can find affordable goods. There’s no middle man,
so prices are lower and the quality is the same as what you’d get at the
Listed below are our top recommendations on how to get in contact with Wish - Shopping Made Fun. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Wish - Shopping Made Fun. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ContextLogic Inc.
I‘ve had problems with items not matching the descriptions that went unresolved, but the latest problem baffles me. I got a great deal on an item and received, not that item, but a letter and “free gift.” The gift was some pillow case with puppy pictures on it- useless to me. The letter explained that due to a quality problem at the factory, my item would be delayed 10 days. Wish, however, marked the item as received on the app once my letter was delivered so I contacted them with the photos they requested of my package and letter. At this point, I had been waiting for this item for well over a month and was hopeful that I would receive it- I told Wish this. However, they immediately issued a refund, which they falsely claim I requested, and have made no sense in my repeated email inquiries with them. They advised me to buy from another seller even though that took my price from $20 to $40 through another “store.” I’ve done that and am still waiting for the item, but in my opinion, wish cancelled my sale and made me pay double without any explanation. Was the first store a scammer? Is the second store really the same scammer as the first? Have they heard of this letter/gift scam? I have bought many things from them, but since they won't tell me what is going on with this, I don't trust them anymore. I told them to help me understand this since I planned to write a review, but they have offered no assistance.
At first, my experience with Wish was alright. Super long shipping, but decent items for cheap prices. A few months ago, I ordered a bundle of items, and one after another, they each came broken. Broken. How lucky am I that several orders arrived broken, all in a row? So of course I try to contact support, and they immediately give me a refund ((A few I didn’t ask for a refund, I was just trying to let the store know their item was broke and they gave me a refund)). The reason I gave this app one star is because since I “requested too many refunds” (again, a few I didn’t request refunds) I am now blocked from contacting support. Four or five contacts about broken items made me “blocked” from contacting support about anything. The only way I “may be determined to be back in good standing” is to buy more. I am not about to go on a shopping spree on this sketchy website after my experience, just to be in “good standing”. Right now they’re not in good standing with me. I can not ask questions about orders that have not arrived, or get refunds on orders that never arrived. There are still things that I ordered months ago that have not came in and have no tracking info, but wish will not let me contact the sellers because I am blocked. I am very frustrated with this and do not plan on using it ever again. If you use this app, just prepare yourself for the worst and read reviews carefully.
I've been sending emails back and forth with their support team for over a week now and have gotten nowhere. The DAY AFTER I created my account it was hacked into and over $40 of my wish cash was spent by someone else. After this occurred I couldn't log into my account anymore and whenever I attempted to reset my password I was told that an account with my email address didn't exist. I know for a fact it was the correct email, as I have emailed receipts for the two items I purchased the night I made my account. In a week's worth of emails and sending many screenshots proving the issue they've hardly addressed the hacker issue at all and all they've given me to try to fix it all is "uninstall and reinstall the app and restart your phone" and "here's how to reset your password" as if they haven't read a single word of what I've been emailing them about the past week. I'm so unbelievably frustrated and just want my money back that this hacker spent. Not to mention the two items I did order never even came. I don't want to use the app anymore this experience has been so terrible, I just want my money back. Their support won't help me and I'm not sure what to do now, I've repeated myself so many times on the issue occurring and they just aren't listening. tldr: don't get this app because if you get hacked and someone else spends your money, their customer service won't help you.
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