YEEDI app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
30.0%

Not working
27.6%

Login
21.9%

Something else
10.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of YEEDI Problems 😠👌🔥

- App does not have the features shown in the manual

- Requires several mapping sessions before features become available

- Customer service does not provide helpful information

- App no longer connects after update

  31 Reported Issues: 😵🆘🛟🚨📢

Richard Brody
2024-05-21

The charger that came with my yeedi vac 2 pro bought at amazon is not working. Can you please help?

KAROLY SZEKELY
2024-03-13

My robot says the battery is low. I replaced the battery but the situation did not change. What could be the problem? Best regards Karoly Szekely

KAROLY SZEKELY
2024-03-10

Hello everybody My robot says the battery is low. I replaced the battery but the situation did not change. What could be the problem? Best regards Karoly Szekely

Louise Helene Masson
2023-12-14

my yeedi vac does not stay connected to wi-fi

Karen S Hinnenkamp
2023-11-16

I have lost the part of the brush end that hooks to driveshaft on my K650 model #k652G,

Weldon E Johnson
2023-11-02

please clean the anti drop system

John Huie
2023-10-05

Robot stops multiple times during cleaning to ask to “check driving wheels”. Pushing the button starts the cleaning process and continues cleaning without any other maintenance actions

Liz Bailey
2023-06-13

I have tried over & over again to connect to wi fi. I use to, then we had a power outage& since then I can't get it to connect.

Kent Laity
2023-06-02

will not connect to app, thing just sits and collects dust, piece of crap, tried everything tech support says to do still nothing, recommend no one buy you will be disappointed

Alexandra
2023-05-25

App will not load maps. When I open the app, the home screen appears, and I can press "Enter Smart Cleaning" but from there, nothing happens. It's stuck on the loading screen, so I can't switch between maps.

Denice
2023-02-19

Unit will not charge. It says, "Low battery; powering down" and then shuts off. I've moved it to different outlets, checked the sensors, reseated it on the charging station, etc. many times but can't get it to start charging. This has happened several times since I bought it in August. I can eventually get it to start charging again but it's very frustrating. Today I haven't had any luck getting it to start charging yet.

Elaine
2023-01-26

Unit will not charge. Says low battery and shuts off. I’ve checked the power cord & followed instructions to get in manual to reset. Still not charging.

Sheila
2023-01-15

my Yeedi keeps switching off

Randy Byrd
2022-12-28

Persistent 'clean drop sensors' message causing unit to stop immediately after starting a scheduled cleaning run, or randomly during a run. I've cleaned the drop sensors many times with water dampened cotton swab. While it ofter works, this happens every day. I purchase this unit from Amazon on October 11, 2022, and until the last week, have been satisfied with its operation. However, it's now on my list of robotic vacuums to stay away from, after 4 years' experience with 3 failed eufy vacs. Please help.

Xiaomei Lu
2022-12-26

My yeedi vacuum station will not pair with the App. My phone is a Samsung Galaxy S20. Please help! I just received this vac as a Christmas present. All goes well until the pairing begins and then I get a message that the setup failed, please confirm that the correct Wi-Ri password has been entered (the App does not provide me with a place to enter my network password).

Sudeepa
2022-12-21

My yeedi app is stuck .It doesnt allow me to enter the smart cleaning mode

Nancy Culpepper
2022-12-19

App will not go into Smart Cleaning

Deno
2022-12-09

Oscillating mop malfunction. Initially yeedi pro 2, was cleaning in mopping mode, when it started announcing switching to vacuuming mode and then back to mopping & vacuuming mode, swapping back and forth between both modes. Removed mop plate and refitted multiple times. Yeedi repeatedly announcing swapping between modes. Eventually later in the day, it permanently stuck in vacuum cleaning mode despite mop plate fitted. No Oscillating mopping function now. Worst part aside from no Oscillating mop mode is, the mop pad doesn't receive water onto the pad either, unlike my Xiaomi Mi mop vac does (drips water onto mop pad and drags it). Oh, and the Yeedi pro 2 only used for 3 weeks (almost daily use in that time).

John
2022-09-10

Can’t start robot from the App. When I press the play button nothing happens. Brand new product and has only been activated twice so far.

Mark McGurk
2022-08-28

Cannot create a. Map that covers the entire floor space. I have yet to clear the map . How do I erase the map and start over

Alexandra
2022-08-21

App will not save map once initial mapping is completed.

Patrick Terry
2022-07-24

The app will not add the robot.

Thomas Yount
2022-07-05

yeedi app will not accept my log in email and or pass word I can log in with computer and phone just can not log into App.

Blair Salie
2022-05-29

My vac will not go over my area rug

Don Harrell
2022-05-09

after yeeti max recharges it does not return to it's last position. to continue cleaning

Gail Becka
2022-05-06

Yeedi 650 main brush does not rotate while yeedi is cleaning

Jill Howard
2022-04-28

My Yeedi is not returning to the charging station. When I manually place it on the charger, it no longer empties the dustbin.

Glenna J Frisbee
2022-04-17

Yeedi doesn't go to MOP, after installing mop pad

RAYMOND P STEELE
2022-04-06

bumper will not work will shut down

Nancy P Bray
2022-04-01

i cannot use the app tp turn on the machine. This time it has locked me into the "add a robot page", which i don't need. I can't get rid of this screen. i want to start the yeedi. I also can't find where the yeedi map is. The course is erratic. Do I need a different app?

Showing 1-30 of 31

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Common YEEDI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot YEEDI app on iOS and Android devices. Solve all YEEDI app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. YEEDI iPhone Issues and Solutions

  2. YEEDI Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Reecoo Fashion Electronic Co.,Ltd,, developers of YEEDI.




About this app

It supports the specified robot products in the this app cleaning robot family.  The this app App is a mobile App designed for this app robot products.  You may control the robot via YEEDI and view more data that cannot be displayed on the traditional remote control.