Myprotein app not working? crashes or has problems?

Myprotein Status

Last Updated on 2024-11-19 by The Hut.com Ltd

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19 User reports:
App has problems

User reports 19

⚠️ Most reported problems ⚠️

Not working

78.9%

10.5%

Connection

5.3%

Crashes

5.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Myprotein Problems 🔥

- App is a reproduction of the website

- Cannot use Apple Pay in the app

- Mocha flavor of Impact Whey stays clumpy if not blended properly

- Milk is recommended for best taste, but not mentioned in basic instructions.

Have a Problem with Myprotein: Fitness & Nutrition? Report Issue

Common Myprotein Problems & Solutions. Troubleshooting Guide

Table of Contents:

Myprotein iPhone Issues and Solutions

Myprotein iOS app crashes, not working, errors
Myprotein iOS app network issues
Myprotein on iOS has black/white screen

Myprotein Android App Issues and Solutions

Myprotein has errors/crashing/not working
Myprotein server network connectivity issues
Myprotein has black screen

Myprotein iPhone Issues and Solutions

How to fix Myprotein app crashes or not working on Iphone (iOS):

Close and restart the Myprotein app on iPhone
Update Myprotein app to the Latest Version for iOS
Uninstall and reinstall Myprotein iPhone app
Update your iPhone to the latest iOS version

Fix Myprotein on iPhone unable to connect to server/internet connection issues::

To resolve Myprotein network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Myprotein Android App Issues and Solutions

Fix Myprotein not working on Android, crashes, errors or is unresponsive:

Force Stop the Myprotein App
1. On android, goto Settings » Myprotein » click [Force Stop]

Update Myprotein to the latest version on PlayStore

Clear Myprotein App Cache and Data:
1. On android, goto Settings » Apps » Myprotein » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Myprotein.

Fix Myprotein unable to contact server/ Myprotein internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Myprotein » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Myprotein » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Myprotein

Contact Support

Verified email ✔✔

E-Mail: DL-MobileApps@thehutgroup.com

Website: 🌍 Visit Myprotein Website

Privacy Policy: https://www.myprotein.jp/customer-services/privacy-and-security.list

Developer: THG (The Hut Group)

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