Contact RxLocal Support
Published by PioneerRx, LLC on 2023-12-22 About: Manage your medication and save time by downloading our easy-to-use app. Need to
manage your family's medication? We've got you covered there too; just add them
to our app to save even more time.
How to Contact RxLocal Customer Service/Support
Listed below are our top recommendations on how to get in contact with RxLocal. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact RxLocal. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PioneerRx, LLC
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Developer: PioneerRx, LLC
E-Mail: [email protected]
Website: Visit RxLocal Website
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Reported Issues: 17 Comments
By Starlene k Gabriel
2 months agoHad an old email I dnt use it won’t let me change for my hubbys email& new password. Star( apps for Him shawnleegabriel@redacted
By LEON LOCASTO
4 months agoThis app is terrible.
By Donald Bisdorf
4 months agoHow can I delete old messages? Some go back nearly two years (when I first used the app?) Cannot find any way on the IPhone app nor the patient portal.
By SHEILA SHOOK
10 months agoTrying to set up account and it is telling me my cell number does not match. please need help!
By Jerry Schmitz
1 year agoMy Email changed and the app is still under my old one. whenever I try to change my password the link goes to my old email. How do I change my email to the current one?
By Barbara Bobbitt
1 year agoI made an account but now I can't get into it. It says either my email or password is invalid. When I select I need help with my account, it takes me to the create account page. When I try that, it says the email is already in use so I have to use a different email. I know my own email address and the password I made for RXlocal. I have repeatedly checked for mistakes or typos; there's no error there. I really need access to my pharmacy through RXlocal. How can I get into my account?
By Richard L Casper
1 year agoI have RXLOCAL. How can I delete old messages both sent and received. Every message back to January2022 is still in file.
By Jason larcher
2 years agoThis app was good now it's crap I can't refill any of my prescriptions because when I go to refill all of these old discontinued prescriptions come up and not the ones I need. It shows them in my health under medications but when I try to refill 14 medications that I never even had filled at kodocare come up. I used to love this app now it's just junk and my pharmacy has contacted RxLocal and they said they would work on it that was 4 months ago
By Dawn Zikuda
2 years agoI have my username and password and it keeps saying invalid. Tried to reset my password amd it won't let me. Everything was fine and worked until I tried to add my son as a patient today. His name doesn't even show for me to delete either. I need to get logged back in as this is how I request my prescriptions
By Gerald Short
2 years agoWhen I enter my information on the website it doesn't send the 6 digit code to my phone number which is (815)867-3465 and my email address is gs225890@redacted please fix asap thank you
By Shawn kisner
2 years agoI don't have the same number I have a different one my new number is 2403218904
By Jessica
3 years agoApp crashes as soon as it opens. I have uninstalled/reinstalled but still crashing. Needs to be fixed!
By Stuart Freudberg
3 years agoRX Local App crashes immediately on my iPhone when opened. I deleted and reinstalled and same thing happened again. I’ve also tried rebooting my phone and still have same problem. Urgent to get this fixed ASAP.
By Tony
3 years agoApp crashes as soon as I open it - please fix ASAP
By ToneDeafRabbitt
Terrible - tell your pharmacy
My pharmacist was surprised when I showed him the app and walked through its most glaring problems. These problems are cited here in countless reviews. It looks like someone cares enough to write responses (a very good sign) but the app updates are not addressing the problems that are repeated from review to review. It is clear that they lack the ability or budget to fix this app. By showing the reviews and the app to the owner of my pharmacy, it is my expectation that they will either return to a different app they were using or find a new one. It’s a shame, really, for such an important function, my family’s medicines, that the app hinders rather than helps.
By Cyrelleigh
Bad. Bad. Very bad.
This app used to work. It wasn’t spectacular or special in any way but it mostly did what it needed to. But there is a problem with the app now which causes it to crash immediately upon trying to open it. It’s been this way for at least a couple weeks. The app administrator/creator appears to be aware of the problem but still presents no fix. This app is not one that people download for fun and games. It’s a necessary app for many people and fixing it should be a priority. I will be recommending to my pharmacy that they look into other options if the crashing bug is not resolved quickly.
By Average Dude101
Very disappointed
When the app first came out I very seldom had problems. Now I have problems pretty much every week. My grandma is on several different medications, and if the refills run out the prescription is just going away like it was never there. Now the last few times I’ve used it the pharmacy says they don’t receive the order for the refills and they have no idea what it was I’m needing. So I end up going home just to see what it was I needed and calling it in. So what is the point of the app? I am just going to stop using it and go back to calling it in. At least I won’t be wasting my time.
Have a Problem with RxLocal? Report Issue
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Why should I report an Issue with RxLocal?
- Pulling issues faced by users like you is a good way to draw attention of RxLocal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RxLocal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RxLocal.
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