Cinemark Theatres app not working? crashes or has problems?

Cinemark Theatres Status


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⚠️ Most reported problems ⚠️

Login
44.8%

Something else
27.6%

Not working
20.7%

Account
6.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Cinemark Theatres Problems 😠👌🔥

- Cinemode feature keeps crashing in the theater

- Faulty area of the app where if you select seats, proceed to checkout and then have a need to go back and either update seats or guest type, you get locked out of the cart

- Unable to access the app after changing iPhones

- App developer support has ghosted user

  8 Reported Issues: 😵🆘🛟🚨📢

John Scheff
2023-08-27

Cinemark app is often unable to connect or is very, very, very slow. It is almost useless right now.

Robin
2023-05-13

Cannot get my app to load. Just keep getting a circle thing that goes round & round. I turned my phone off & then back on again but it didn’t help. I’m afraid to delete the app & reload it again because I don’t want to lose any rewards.

Cheryl
2022-08-15

Can’t login to app. I can login to website but app isn’t working.

Ashley
2022-08-14

App has not worked for weeks for me, super frustrating lol. Doesn’t login doesn’t load, not sure how it’s been down for so long without a fix?

Efrain
2022-07-21

Been trying to get a ticket for the movie “NOPE”. I’ve refreshed the application several of times and it gives me the available seats in green. When I try to pay I get this message “ Shopping cart contains more tickets than are available for: Nope-7/22/2022, Nope-7/22/2022 “ Even though I’m just getting two tickets, two available seat and they aren’t obstructing other seats.

Efrain
2022-07-21

Been trying to get a ticket for the movie “NOPE”. I’ve refreshed the application several of times and it gives me the available seats in green. When I try to pay I get this message “ Shopping cart contains more tickets than are available for: Nope-7/22/2022, Nope-7/22/2022 “ Even though I’m just getting two tickets, two available seat and they aren’t obstructing other seats.

Efrain
2022-07-21

Been trying to get a ticket for the movie “NOPE”. I’ve refreshed the application several of times and it gives me the available seats in green. When I try to pay I get this message “ Shopping cart contains more tickets than are available for: Nope-7/22/2022, Nope-7/22/2022 “ Even though I’m just getting two tickets, two available seat and they aren’t obstructing other seats.

Tony Morado
2022-06-19

cannot login on mobile app. Keeps displaying Error Signing In. Try Again

Showing 1-8 of 8

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Common Cinemark Theatres Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cinemark USA, developers of Cinemark Theatres.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Cinemark Theatres Website

Privacy Policy: https://www.cinemark.com/privacy-policy

Developer: Cinemark USA, Inc.


52.17% Contact Match

Developer: SunDevs

E-Mail: [email protected]

Website: 🌍 Visit Cinemark Centroamérica Website

58.82% Contact Match

Developer: Cinemark Brasil

E-Mail: [email protected]

Website: 🌍 Visit Cinemark Brazil Website



About this app

Enjoy easy access to showtimes, movie tickets & info, and the Cinemark Movie Rewards program!  Cinemark now presents Cinemark Movie Rewards: Your Path to Free Tickets & More!  Introducing the updated Cinemark Theatres app.  If you experience app-related issues please click on More > Guest Services > Contact to report it.