Cinemark Theatres app not working? crashes or has problems?

Cinemark Theatres Status
I have a problem with Cinemark Theatres

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4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Something else
66.7%

Login
16.7%

Not working
16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Cinemark Theatres Problems 🔥

- Cinemode feature keeps crashing in the theater

- Faulty area of the app where if you select seats, proceed to checkout and then have a need to go back and either update seats or guest type, you get locked out of the cart

- Unable to access the app after changing iPhones

- App developer support has ghosted user

📋 8 Reported Issues:

J
John Scheff 2023-08-27

Cinemark app is often unable to connect or is very, very, very slow. It is almost useless right now.

R
Robin 2023-05-13

Cannot get my app to load. Just keep getting a circle thing that goes round & round. I turned my phone off & then back on again but it didn’t help. I’m afraid to delete the app & reload it again because I don’t want to lose any rewards.

C
Cheryl 2022-08-15

Can’t login to app. I can login to website but app isn’t working.

A
Ashley 2022-08-14

App has not worked for weeks for me, super frustrating lol. Doesn’t login doesn’t load, not sure how it’s been down for so long without a fix?

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E
Efrain 2022-07-21

Been trying to get a ticket for the movie “NOPE”. I’ve refreshed the application several of times and it gives me the available seats in green. When I try to pay I get this message “ Shopping cart contains more tickets than are available for: Nope-7/22/2022, Nope-7/22/2022 “ Even though I’m just getting two tickets, two available seat and they aren’t obstructing other seats.

E
Efrain 2022-07-21

Been trying to get a ticket for the movie “NOPE”. I’ve refreshed the application several of times and it gives me the available seats in green. When I try to pay I get this message “ Shopping cart contains more tickets than are available for: Nope-7/22/2022, Nope-7/22/2022 “ Even though I’m just getting two tickets, two available seat and they aren’t obstructing other seats.

E
Efrain 2022-07-21

Been trying to get a ticket for the movie “NOPE”. I’ve refreshed the application several of times and it gives me the available seats in green. When I try to pay I get this message “ Shopping cart contains more tickets than are available for: Nope-7/22/2022, Nope-7/22/2022 “ Even though I’m just getting two tickets, two available seat and they aren’t obstructing other seats.

T
Tony Morado 2022-06-19

cannot login on mobile app. Keeps displaying Error Signing In. Try Again

Showing 1-8 of 8 reported issues:

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Common Cinemark Theatres Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Cinemark Theatres iPhone Issues and Solutions

  2. Cinemark Theatres Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: sitesupport@cinemark.com

Website: 🌍 Visit Cinemark Theatres Website

Privacy Policy: https://www.cinemark.com/privacy-policy

Developer: Cinemark USA, Inc.




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