Tableau app not working? crashes or has problems?

Tableau Status

Published by Tableau Software on 2023-11-28

Tableau Mobile gives you the freedom to stay on top of your data, no matter
where you are or when you need it. With a fast, intuitive, and interactive
experience, explore your dashboards and find just what you’re looking for, all
from the convenience of your mobile device.

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Common dislikes about Tableau app

- Slow and glitchy

- Not recommended for large companies

- Dashboard updates can take a whole day or more

- Graphs don't work properly on mobile

- Server connections frequently fail

Have a Problem with Tableau Mobile? Report Issue

Common Tableau Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tableau app on iOS and Android devices. Solve all Tableau app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tableau iPhone Issues and Solutions

Tableau iOS app crashes, not working, errors
Tableau iOS app network issues
Tableau on iOS has black/white screen

Tableau Android App Issues and Solutions

Tableau has errors/crashing/not working
Tableau server network connectivity issues
Tableau has black screen

Tableau iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tableau app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tableau app crashes or not working on Iphone (iOS):

Close and restart the Tableau app on iPhone
Update Tableau app to the Latest Version for iOS
Uninstall and reinstall Tableau iPhone app
Update your iPhone to the latest iOS version

Fix Tableau on iPhone unable to connect to server/internet connection issues::

To resolve Tableau network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tableau black/white screen (blank screen) on iPhone:

Follow the Tableau iOS app troubleshooting guide Here →

Tableau Android App Issues and Solutions

Fix Tableau not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tableau app issues:

Force Stop the Tableau App
1. On android, goto "Settings" » click Tableau app. » click "Force Stop".

Update Tableau to the latest version on PlayStore

Clear Tableau App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tableau app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tableau.

Fix Tableau unable to contact server/ Tableau internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tableau » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tableau » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tableau on android.

Solve Tableau black/white screens issue on Android:

Follow the Tableau android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tableau Software, developers of Tableau.

100% Contact Match

Developer: Tableau Software, LLC

E-Mail: [email protected]

Website: Visit Tableau Website

100% Contact Match

Developer: Tableau Software, LLC

E-Mail: [email protected]

Website: Visit Tableau Software, LLC Website

About this app

Please note, it does not work with this app Public. • Interactive previews let you access your data even when you’re offline. • Mark your favorite dashboards or views to always have them at your fingertips. • Scroll, search, and browse your organization’s dashboards with a navigation experience that’s both intuitive and familiar. • Interact with your data to ask and answer questions on the go. With a fast, intuitive, and interactive experience, explore your dashboards and find just what you’re looking for, all from the convenience of your mobile device. this app Mobile gives you the freedom to stay on top of your data, no matter where you are or when you need it. The this app Mobile app requires a this app Server or this app Cloud account.