Strava app not working? crashes or has problems?

Strava Status

Published by on 2023-12-19

Strava makes fitness tracking social. We house your entire active journey in one
spot – and you get to share it with friends.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
166.7%

Not working
50.0%

Login
33.3%

Connection
16.7%


Reported Issues: 10 Comments

By Glenn   10 months ago


"Strava has recovered from a problem and has resumed your recording." This is constantly popping up whenever I start to record. I press "ok" and things seem to work. Why is this appearing??

By Daisy   1 year ago


Upon saving my first activity, the app crashed and now will no longer open as it just repeatedly crashes.

By Luk   1 year ago


Upon saving first activity, app crashed and now won’t re-open/ it closes immediately.

By Imara Lenders   1 year ago


Upon saving first activity, app crashed and now won’t re-open

By CheetahGrl   1 year ago


Same as May 8 2022 comment by Lillian Laszlo.

By Mike   1 year ago


After doing an indoor run (Apple Watch)the Strava app on my phone is now recording it as a ride so I can’t see splits etc

By JC De Decker   1 year ago


Hi, since several weeks I only get a blank screen when opening Strava in Firefox, Windows 10. Even stranger: when usingf the option "Translate this page with Google Translation" I get the login screen, when entering ID and password blank screen again.

By Tess roebuck   1 year ago


Strava intermittently crashed with the message. Strava has recovered from a problem. The recording is lost

By LILLIAN LASZLO   1 year ago


I have the most recent version of the Strava app yet it cannot stay open. App immediately crashes upon opening. I’ve triend shutting down completely but problem still occurs.

By Isoel   1 year ago


Still saying processing activity after a while it said network error, already logged out and back in, already reset phone still not working


Common dislikes about Strava app

- No way to completely hide map of your route

- Expensive subscription

- Customer service is completely dehumanized to try to answer your questions with links



Have a Problem with Strava: Run, Bike, Hike? Report Issue

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Common Strava Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Strava app on iOS and Android devices. Solve all Strava app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Strava iPhone Issues and Solutions

  2. Strava Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Strava, Inc., developers of Strava.


100% Contact Match

Developer: Strava Inc.

E-Mail: [email protected]

Website: Visit Strava Website



About this app

Your Training Log is the record of all your workouts. • Move safer – share your real-time location with loved ones while outdoors for an extra layer of safety. • Sync your favorite apps and devices – this app is compatible with thousands of them (Apple Watch, Fitbit, Garmin – you name it). • Join and create challenges – join millions in monthly challenges to chase new goals, collect digital badges and stay accountable. • Embrace the unfiltered – your feed on this app is filled with real efforts from real people.  That’s how we motivate each other. • Whether you’re a world-class athlete or a total beginner, you belong here. Just record and go. this app includes both a free version and a subscription version with premium features. this app uses HealthKit to export your this app activities into the Health app and to read heart rate and biometric data.  We house your entire active journey in one spot – and you get to share it with friends. • Record everything – runs, rides, hikes, yoga and over 30 other sport types.  Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.  Think of this app as the homebase of your movement. • Discover anywhere – our Routes tool uses de-identified this app data to intelligently recommend popular routes based on your preferences.  Here you’ll find your community and cheer each other on. • Train smarter – get data insights to understand your progress and see how you improve.  Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.  Subscriptions may be managed by the user and auto-renew may be turned off after purchase by going to the ‘Manage Subscription’ page in settings.  Your account will be charged for renewal within 24 hours prior to the end of the current period.  You can also build your own. • Build a support network – this app’s about celebrating movement.  Payment will be charged to your Apple ID at confirmation of purchase.  The subscription will renew at the same cost.  You can subscribe and pay on Strava Store, using your Apple ID.  this app makes fitness tracking social. 



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