Strava app not working? crashes or has problems?

Strava Status

Published by on 2022-09-21

Strava makes fitness tracking social. We house your entire active journey in one
spot – and you get to share it with friends.

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problems reported in the last 24 hours

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Not working


Reported Issues: 9 Comments

By Daisy
Nov 14 2022

Upon saving my first activity, the app crashed and now will no longer open as it just repeatedly crashes.

By Luk
Aug 06 2022

Upon saving first activity, app crashed and now won’t re-open/ it closes immediately. <Am using iOS

By Imara Lenders
Jul 31 2022

Upon saving first activity, app crashed and now won’t re-open

By CheetahGrl
Jun 18 2022

Same as May 8 2022 comment by Lillian Laszlo.

By Mike
Jun 07 2022

After doing an indoor run (Apple Watch)the Strava app on my phone is now recording it as a ride so I can’t see splits etc

By JC De Decker
May 25 2022

since several weeks I only get a blank screen when opening Strava in Firefox, Windows 10.
Even stranger: when usingf the option "Translate this page with Google Translation" I get the login screen, when entering ID and password blank screen again.

By Tess roebuck
May 22 2022

Strava intermittently crashed with the message. Strava has recovered from a problem.
The recording is lost

May 08 2022

I have the most recent version of the Strava app yet it cannot stay open. App immediately crashes upon opening. I’ve triend shutting down completely but problem still occurs.

By Isoel
May 06 2022

Still saying processing activity after a while it said network error, already logged out and back in, already reset phone still not working

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Common Strava Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Strava app on iOS and Android devices. Solve all Strava app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

  1. Strava iPhone Issues and Solutions

  2. Strava Android App Issues and Solutions


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Strava, Inc., developers of Strava.

100% Contact Match

Developer: Strava Inc.

E-Mail: [email protected]

Website: Visit Strava Website

About this app

Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.  • Discover anywhere – our Routes tool uses de-identified this app data to intelligently recommend popular routes based on your preferences.  Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.  • Join and create challenges – join millions in monthly challenges to chase new goals, collect digital badges and stay accountable.  Subscriptions may be managed by the user and auto-renew may be turned off after purchase by going to the ‘Manage Subscription’ page in settings.  this app uses HealthKit to export your this app activities into the Health app and to read heart rate and biometric data.  • Record everything – runs, rides, hikes, yoga and over 30 other sport types.  Your account will be charged for renewal within 24 hours prior to the end of the current period.  • Move safer – share your real-time location with loved ones while outdoors for an extra layer of safety.  this app includes both a free version and a subscription version with premium features.  • Sync your favorite apps and devices – this app is compatible with thousands of them (Apple Watch, Fitbit, Garmin – you name it).  • Train smarter – get data insights to understand your progress and see how you improve.  • Embrace the unfiltered – your feed on this app is filled with real efforts from real people.  • Build a support network – this app’s about celebrating movement.  We house your entire active journey in one spot – and you get to share it with friends.  Payment will be charged to your Apple ID at confirmation of purchase.  The subscription will renew at the same cost.  Here you’ll find your community and cheer each other on.  • Whether you’re a world-class athlete or a total beginner, you belong here.  You can subscribe and pay on Strava Store, using your Apple ID.  That’s how we motivate each other.  Your Training Log is the record of all your workouts.  this app makes fitness tracking social.  Just record and go.  Think of this app as the homebase of your movement.  You can also build your own. 

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