Nike Run Club app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Login
42.2%

Not working
18.5%

Something else
17.0%

Account
9.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Nike Run Club Problems 😠👌🔥

- Map screws up and is not as accurate

- App won't track distance unless phone is on you

- Can't hear anything while running without AirPods

- Can't listen to music unless you buy wireless headphones

- App won't track distance if phone is on dashboard

  23 Reported Issues: 😵🆘🛟🚨📢

Usman Sadiq
2024-05-06

I have bought a new android mobile device. When I try to log in it asks for an 8 digit code which the system sends but I never get it. This is very frustrating as I cannot use my new device for NRC and therefore have to carry two devices one as a mobile phone and the other for NRC. Can you please help with this and why am I not getting the codes. I have even tried logging in on the computer with the same results...no code in email!

Pratu Yunus Bantuan/BJW
2024-03-15

Tidak dapat login

Dan Reed
2023-10-29

Crash, won’t open why, please help‼️

Rhonda Woods
2023-08-24

my NRC app has not been reliable. now it is in Spanish and I can't get out of it. I have tried making it English but the first page is in Spanish. what can I do?

Arya Alaie
2023-08-18

Guided runs not working on watch since last week. Glitchy with Spotify also

Amanda
2023-07-31

I can’t hear guided run commentary via Apple Watch. Can hear everything else- but not that

Devonn
2023-07-29

App crashes about 2 mins into guided run. I’ve deleted. Re installed. Nothing. It’s worked fine for a year but suddenly started this week?!

Izzy
2023-07-28

My guided runs stops a few mins in. I’ve deleted and real download app. I’ve also cleared the cashe - nothing is working

Jonathan Machin
2023-07-25

Same problem. iPhone 11. ios 16.5.1. NRC app crashes a few minutes into any guided run, the coaching just stops and the run continues or the app shuts down completely.

Eleanor
2023-07-24

NRC app crashes a few minutes into any guided run, the coaching just stops and the run continues or the app shuts down completely.

Steven F. Spender
2023-05-16

the app on my apple watch stopped verbalizing my mile splits with time, distance mile splits. the same thing is happening on my wife's apple watch. she has an SE and i have an ultra. this just started a couple weeks ago.

John
2023-03-07

Today the app seemed like it froze at the Start screen (on my watch). I couldn't see my progress, time, distance, etc. Same on the phone. But, it apparently was tracking (with no data displayed) because my airpods told me my mile splits. However, when I finished the run, there was no way to pause/stop the run, so I ended up with 20+ minute miles after the run decided on it's own to stop. Getting stuck at the Start screen happens to me pretty frequently. Any ideas what's going on with NRC?

Natalie
2023-03-03

for the last few weeks, every guided run crashes at roughly the 2min mark. I stop the run and close the app, and if i try again on a new run a few days later, the old run says it's still tracking, usually saying i've covered 1km in 20-40hours. I've updated, re-installed, and even got a new phone last week and the issue continues. any one have any suggestions here. I'm currently using the half marathon training plan and find the interval and guided runs make training so much easier so i'd love to get it working again

Carolyn Marie Houser
2022-10-11

My Nike Run continues to synch after I end a run and will not record my run. I've had this problem at least 3 times a week in the last two months. I've uninstalled and reinstalled at least once a week and this weekend 3 times. In the past this has worked after Nike does an update but not today. After 6 years of using this app I am ready to close it up for good and find another app. I've lost too many runs, and races because of this.

Rebecca Smith
2022-08-25

I can not log in into the app. Keep getting error connecting to server. Have enjoyed this app for many year. Have desi installed and installed few time to no avail. The responses your are putting on line are deflecting the issue. Would love to stay using this app. Please resolve.

KGB
2022-08-23

Also having issues with the guided runs. When I tap to download a guided run—any guided run—it says "network unavailable." I've changed my mobile networks, I've used Wi-Fi networks, same message. I've logged out, I've restarted the app, I've deleted and reinstalled the app, same message. I can only assume it's not me, it's a network issue on their end, but it's persisted for more than a month now. It's so frustrating.

Eric
2022-07-01

Unable to download any guided runs on Android phone. Deleted then reinstalled app and still having the same issue. It will say guided run was download and is ready to go but when I go to use, it says I need to download again. Very frustrating as I have enjoyed this app for about 4 years now.

Geoffrey J Blakeslee
2022-06-23

I have used the NRC app for years and also used it on my bike rides where it worked well. Now, however, with the newer updated version (on my Iphone11) it works correctly on walks & jogs, but NOT with the bike. It is not accurate with the map (tracks off the roads) and also records less than half the distance traveled! Is there a fix for this, a 'bike mode' needed, or something I'm not aware of??

Rachael
2022-06-19

The app won't close after I finished my run. It appears to be frozen adding more to my pace and time.....help!

Matthew Christo
2022-06-02

I love this running app. In the ladies few days, I am unable to see my distance while running. I can see time, but I want to see my distance as I run

Junho Lee
2022-05-30

Failing to login and message shown saying to try again later with the Reference Error: 18.ca3c117.1653948657.164ac7dc

Jeffrey Williams
2022-05-29

Nike run club app won't let me log out or will it show any activity or show anything on my profile. It looks like a blank account.

Sarah Colson
2022-05-28

when i try and login it comes up with: "We have encountered a problem. Please try again later. Reference Error. 18.67e11602.1653728830.37846d03 "

Showing 1-23 of 23

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About this app

Guided Runs**, Training Plans*, pace tracker, running log, GPS distance tracker and more await.  Enjoy the journey with running workout motivation and guidance from top Nike coaches and athletes as they cheer you on.  With NRC’s Guided Runs**, our expert coaches - and some Nike legends - have got your back, with encouragement, guidance, and a familiar voice to look forward to every time.  With Guided Runs** and training tips picked out by our coaches - you have all the resources necessary to help you meet your training goals.  From expert coaches to an incredible community - the NRC running app has what you need to start running, keep running, and enjoy running more.  Create and share challenges with friends to up your running speed, mileage and mentality or join one of our global challenges and run for a bigger purpose.  Join the Nike community and begin training with Training Plans* to fit your needs.  Running app communities make the distance all the more rewarding so you never feel alone on your fitness journey.  Nike Run Club works with Apple Health to sync workouts and record heart-rate data.  Continued use of GPS running in the background can decrease battery life.  Half marathon training or just getting started - regardless of the goal - NRC has you covered.  Run alongside the Nike community and reach your goals with NRC.  Easy or hard, long or short, intervals, 5k or 10k - there’s a Guided Run** for you.  Apple Music: used to access music library to play music during workouts. *Training Plans available in the US, UK, JP, CN, BR. , FR, DE, ES, IT.