5K Runner app not working? crashes or has problems?

5K Runner Status

Published by FITNESS22 LTD on 2024-05-09

- The OFFICIAL 5K Runner® Couch potato to 5K app. - Get in shape and lose
weight in 8 weeks - 4.

I have a problem with 5K Runner

Are you having issues? Select the issue you are having below and provide feedback to 5K Runner.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

200.0%

Not working

100.0%

Reported Issues: 2 Comments

By Rachel Bond 9 months ago

5k runner app is showing me options to purchase but is not giving me week 4 run, which is where I am up to.

By Amanda 1 year ago

My reports are: Wk3 run1 wouldn’t play. Wk 3 run2 doesn’t have a run/play option to start the run. Thank you

Common dislikes about 5K Runner app

• Subscription model

• No reminder of subscription until it shows up on your bill

• Updated runs and walk/run ratios may not be to everyone's preference

Have a Problem with 5K Runner: couch potato to 5K? Report Issue

Common 5K Runner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 5K Runner app on iOS and Android devices. Solve all 5K Runner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

5K Runner iPhone Issues and Solutions

5K Runner iOS app crashes, not working, errors
5K Runner iOS app network issues
5K Runner on iOS has black/white screen

5K Runner Android App Issues and Solutions

5K Runner has errors/crashing/not working
5K Runner server network connectivity issues
5K Runner has black screen

5K Runner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 5K Runner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 5K Runner app crashes or not working on Iphone (iOS):

Close and restart the 5K Runner app on iPhone
Update 5K Runner app to the Latest Version for iOS
Uninstall and reinstall 5K Runner iPhone app
Update your iPhone to the latest iOS version

Fix 5K Runner on iPhone unable to connect to server/internet connection issues::

To resolve 5K Runner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 5K Runner black/white screen (blank screen) on iPhone:

Follow the 5K Runner iOS app troubleshooting guide Here →

5K Runner Android App Issues and Solutions

Fix 5K Runner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 5K Runner app issues:

Force Stop the 5K Runner App
1. On android, goto "Settings" » click 5K Runner app. » click "Force Stop".

Update 5K Runner to the latest version on PlayStore

Clear 5K Runner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "5K Runner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 5K Runner.

Fix 5K Runner unable to contact server/ 5K Runner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 5K Runner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 5K Runner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 5K Runner on android.

Solve 5K Runner black/white screens issue on Android:

Follow the 5K Runner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FITNESS22 LTD, developers of 5K Runner.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Fitness22

E-Mail: [email protected]

Website: Visit 5K Runner Website

56.25% Contact Match

Developer: Zen Labs Fitness

E-Mail: [email protected]

Website: Visit Zen Labs Fitness Website

About this app

NOTE: Continued use of GPS running in the background can dramatically decrease battery life. ● We gladly answer all questions - just ask us at: support@fitness22. - Awards: Best 5K Training App, Best Running App, Editor's Choice, Top fitness app, Best Beginner App, Top Quality App, Best fitness and nutrition apps. - Featured on CNN, Fox, USA Today, Times, Fitness Channel, Apple's "New & Noteworthy", AppAdvice, AppCraver, Best10Apps, Appolicious, Daily Motion, AppOfTheDay, MakeUseOf, the iPhone App Review, Remix Your Health, AppShopper, Apple's Top Health & Fitness apps, and so many others. - See real life success stories on facebook. com/5K. Runner. - The OFFICIAL 5K Runner® Couch potato to 5K app. 5KRunner has won multiple awards (see below), is the most effective & popular 0-5K app and is highly recommended by health & fitness experts. ● Human coach voice through your headphones that tells you when to walk / run. If you want to get running, 5KRunner is a must. - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication". "One of the best iPhone running apps I’ve tested". " 5KRunner is amazingly effective and will help you achieve that coveted 5K distance. "If you thought that you could never run - get ready for a BIG surprise.