UC Berkeley app not working? crashes or has problems?

UC Berkeley Status

Published by University of California, Berkeley on 2023-02-06

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Common UC Berkeley Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UC Berkeley app on iOS and Android devices. Solve all UC Berkeley app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UC Berkeley iPhone Issues and Solutions

UC Berkeley iOS app crashes, not working, errors
UC Berkeley iOS app network issues
UC Berkeley on iOS has black/white screen

UC Berkeley Android App Issues and Solutions

UC Berkeley has errors/crashing/not working
UC Berkeley server network connectivity issues
UC Berkeley has black screen

UC Berkeley iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UC Berkeley app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UC Berkeley app crashes or not working on Iphone (iOS):

Close and restart the UC Berkeley app on iPhone
Update UC Berkeley app to the Latest Version for iOS
Uninstall and reinstall UC Berkeley iPhone app
Update your iPhone to the latest iOS version

Fix UC Berkeley on iPhone unable to connect to server/internet connection issues::

To resolve UC Berkeley network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UC Berkeley black/white screen (blank screen) on iPhone:

Follow the UC Berkeley iOS app troubleshooting guide Here →

UC Berkeley Android App Issues and Solutions

Fix UC Berkeley not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UC Berkeley app issues:

Force Stop the UC Berkeley App
1. On android, goto "Settings" » click UC Berkeley app. » click "Force Stop".

Update UC Berkeley to the latest version on PlayStore

Clear UC Berkeley App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UC Berkeley app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UC Berkeley.

Fix UC Berkeley unable to contact server/ UC Berkeley internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UC Berkeley » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UC Berkeley » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UC Berkeley on android.

Solve UC Berkeley black/white screens issue on Android:

Follow the UC Berkeley android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at University of California, Berkeley, developers of UC Berkeley.

100% Contact Match

Developer: University of California Berkeley

E-Mail: [email protected]

Website: Visit UC Berkeley Website

84.21% Contact Match

Developer: ASUC

E-Mail: [email protected]

Website: Visit ASUC Website

About this app

UC Berkeley’s official mobile app is your go-to for navigating and staying connected to campus.