join.me Status

Last Updated on 2020-12-07 by LogMeIn, Inc.

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User reports:
No current problems

- No Apple Watch support for common commands

- Whiteboard does not support Apple Pencil and app does not support 2018 iPad Pro screen ratio

- Camera sometimes does not work for some users and tech support is not helpful

- System is not stable or predictable, with audio dropping or random disconnections

- Cannot view all future meetings that have been scheduled

- Lacks a feature to identify and mute a noisy line

- Cannot exit out of screen broadcast and continue the meeting, have to close the app and start over.

Common join.me Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve join.me network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the join.me App
1. On android, goto Settings » join.me » click [Force Stop]

Clear join.me App Cache and Data:
1. On android, goto Settings » Apps » join.me » Storage » click [Clear Data] option. This clears both data and cache.
2. restart join.me.

On android, goto Settings » Apps or Manage Apps tab.
Click join.me » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto join.me » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch join.me