SeatGeek app not working? crashes or has problems?

SeatGeek Status

Published by SeatGeek, Inc. on 2023-12-25

SeatGeek is the smartest way for fans to buy, sell and transfer tickets you can
trust, no matter what you’re a fan of. Whether you’re searching for sporting
events or sold out concerts, summer festivals or Broadway shows, we provide the
tips and tools, like Deal Score and a Buyer Guarantee, to make your live event
as memorable as possible.

I have a problem with SeatGeek

Are you having issues? Select the issue you are having below and provide feedback to SeatGeek.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

500.0%

Not working

100.0%

Reported Issues: 5 Comments

By JACKSON STALLBAUM 1 year ago

I downloaded the app tonight to look at my tickets for the Patriots/Ravens game on the 25th of September. The app would freeze and the message came up saying the app is not responding. What do I do if this happens the day of the event? Also is this happening because it's too soon to look at the tickets?

By Karen Cameron 1 year ago

Everytime

By Ryan ulas 1 year ago

everytime i try to put in my contact information when buying tickets the entire app crashes. there’s no way around it.

By Damien 1 year ago

I try to log into the mobile app and it immediately closes when I begin to type my email. App version: 13.0.0 Device: Apple iPhone 12 Pro OS: iOS 16 (Beta 3)

By Michelle Flora 1 year ago

just bought tickets this morning. downloaded app and logged in. Nothing happens, its just spins and spins. please help!

Common dislikes about SeatGeek app

- Had an issue with one of the tickets not being found

- Had an issue with tickets not being found at the entry gate

- Bought tickets for an event that was rescheduled for a day earlier due to COVID

- Bought tickets that were not “real” tickets yet

- Could not get money back from SeatGeek

- Had to repost tickets for sale and got back a fraction of what was spent

- Had to wait for almost three months to sell tickets

- Does not make it clear that you are buying tickets that don’t exist yet

Have a Problem with SeatGeek - Buy Event Tickets? Report Issue

Common SeatGeek Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SeatGeek app on iOS and Android devices. Solve all SeatGeek app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SeatGeek iPhone Issues and Solutions

SeatGeek iOS app crashes, not working, errors
SeatGeek iOS app network issues
SeatGeek on iOS has black/white screen

SeatGeek Android App Issues and Solutions

SeatGeek has errors/crashing/not working
SeatGeek server network connectivity issues
SeatGeek has black screen

SeatGeek iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SeatGeek app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SeatGeek app crashes or not working on Iphone (iOS):

Close and restart the SeatGeek app on iPhone
Update SeatGeek app to the Latest Version for iOS
Uninstall and reinstall SeatGeek iPhone app
Update your iPhone to the latest iOS version

Fix SeatGeek on iPhone unable to connect to server/internet connection issues::

To resolve SeatGeek network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SeatGeek black/white screen (blank screen) on iPhone:

Follow the SeatGeek iOS app troubleshooting guide Here →

SeatGeek Android App Issues and Solutions

Fix SeatGeek not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SeatGeek app issues:

Force Stop the SeatGeek App
1. On android, goto "Settings" » click SeatGeek app. » click "Force Stop".

Update SeatGeek to the latest version on PlayStore

Clear SeatGeek App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SeatGeek app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SeatGeek.

Fix SeatGeek unable to contact server/ SeatGeek internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SeatGeek » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SeatGeek » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SeatGeek on android.

Solve SeatGeek black/white screens issue on Android:

Follow the SeatGeek android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SeatGeek, Inc., developers of SeatGeek.

100% Contact Match

Developer: SeatGeek

E-Mail: [email protected]

Website: Visit SeatGeek Website

About this app

Whether you’re searching for sporting events or sold out concerts, summer festivals or Broadway shows, we provide the tips and tools, like Deal Score and a Buyer Guarantee, to make your live event as memorable as possible. this app is the smartest way for fans to buy, sell and transfer tickets you can trust, no matter what you’re a fan of. Tell your friends about this app and when they buy their first tickets, you’ll both get credit toward future events. Find the right seats, at the right time, for the right price. Get a ticket and get in with a couple of taps. Simple. After all, we’re fans, too.