Are you having issues? Select the issue you are having below and provide feedback to Hersheypark.
- The wait times listed in the app were consistently wrong, which can be frustrating for users.
- The pass members portal is useless and not user-friendly, with no quick links and everything acting as a link with an overlay.
Can't see wait times. Tells me all the rides are closed
Complete guide to troubleshoot Hersheypark app on iOS and Android devices. Solve all Hersheypark app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hershey Entertainment and Resorts Company, developers of Hersheypark.
Find information on rides, attractions, entertainment, food, shopping, and more for this app, ZooAmerica® North American Wildlife Park, and Hershey's Chocolate World Attraction. Maximize your this app® experience with The Official this app Mobile App! Plus, navigate through the Park with our customizable map and create an HPGO account to view personalized ride stats and ride photos. *Continued use of GPS running in the background may decrease battery life.