Hersheypark Reviews

Hersheypark Reviews

Published by on 2021-05-28

Maximize your Hersheypark® experience with The Official Hersheypark Mobile App!
Find information on rides, attractions, entertainment, food, shopping, and more
for Hersheypark, ZooAmerica® North American Wildlife Park, and Hershey's
Chocolate World Attraction. Plus, navigate through the...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Hersheypark Reviews

  • By

    Fun filled application to make your Hershey visit that much more enjoyable

    This application is setup very user friendly. A must for a park visit if U are still learning what it has to offer. This application tells U everything, park hours, show times, rides (which U can filter by type or size restrictions). Application can even be used to save your parking spot. Tells U all wait times of rides and best of all directs U on how to get to everything with GPS. Description of all rides and even video descriptions. Worked very well with no crashes!! I will be using on every visit. Wish there was a way to create a list of rides you personally want to go on and check off as U go or have application direct you in the quickest walk to them or sort by ride current wait times. Currently U can filter by type and rider size and it does auto sort by closest to farthest which is useful.

  • By


    i have been coming to Hershey for about fifteen years, and it has always been a bit of a struggle finding directions and walking back and forth between rides to check wait times. this app has solved EVERY SINGLE PROBLEM. i not only know exactly where i am at any given point in time, but i know how long the wait is for laff tracks and it gives me time to ride the lightning racer while i wait for the line to cut down. this app also shows where the nearest bathrooms, places to get food and drinks and arcade games are. it started storming so the app was up to date on which rides were closed within seconds. and i mean SECONDS. if you’re coming to the park, DOWNLOAD THIS NOW. if i could give infinite stars, i would. great job Hershey, you freaking killed it.

  • By

    Love Hersheypark

    I absolutely love Hersheypark I’m from NJ and I don’t know why my friends go all the way down to Florida and waste all that money on Disneyland when Hersheypark is just a 2 and half hour drive and in my opinion is just the same if not better because it’s based on a chocolate theme! It’s got a ton of rides/rollercoaster and characters walking around and something new each year so you never get bored! I’ve been bringing my kids each year for the past 6years can’t get enough of it and the app is so helpful with getting tickets and helping find things around the park that I didn’t even know where there even after visiting so many times!

  • By

    Skip it. App is useless for ride information.

    Tried using the app in park for planning which rides to ride when. The wait times listed in the app were consistently wrong. 5 minute wait ended up being close to an hour. 20 minute wait was 45 minutes. 45 minute was more than 90 (we bailed because it was apparent we were in for at least another 90 - 3 hours?!?). So, not even consistently wrong, which would have allowed us to plus up the numbers reported by the app. It was utterly useless when rides were closed. No information why (weather, mechanical, whatever), and no ETA for reopening. It didn’t help that the disdainful teenagers running the rides couldn’t be bothered to share any information either. I may be spoiled by Disney and Busch Gardens, but it doesn’t seem like a hard problem to solve. Just poor expectation management.

  • By

    The Best Place Ever

    Ever since I’ve moved to Pennsylvania when I was boy even 1, my parents have been taking my sister and I. Now I’m 13 and each year we get seasonal passes as our family loves Hershey! We go each week and Hershey makes me feel so good and happy. I’ve had almost 13 years of memories there and I can’t wait for more! The app helps my family and I so much! The ride times are usually what we use however, they are very accurate and change when the line changes. So that’s why I give it a 5 star and hopefully you and enjoy your experiences and Hersheypark!

  • By

    Great potential...needs some work

    App was buggy for me earlier today as I tried to figure out which rides I wanted to hit. I had to lose and reopen at least twice before it would let me set up my to-do list. As others have said the wait time info was not accurate for most of the rides but pretty close for a couple of them. I think it needs a tutorial or I needed to find it because I could not figure out how to pick a spot on the map and get walking directions to it but reading other reviews it has that functionality.

  • By

    Great app

    This was my first trip to Hersheypark so I had no idea how to find anything. We grabbed a map on the way in and remained lost most of the time. I saw a sign to download this app and it changed our entire visit! I was so happy to be able to find an attraction and hit take me there. Now I have a little blue line that I can follow directions to food, rides and restrooms. A few weeks as always are helpful. The app said a couple of rides were closed when they were actually open. Otherwise this is a great app. Thanks

  • By

    Worked great.

    Map functions worked well, overall very little wait times when we were at the park mid week, longest wait was about 45 minutes for newest ride but the app said 105 minutes. All the rest of the wait times were accurate. Map was a little busy with the various symbols but you could filter out the food, games, etc. Take Me There feature was nice feature that if you can read a map, was able to get you where you needed to go quickly.

  • By

    Good App, but.....

    Just came back from a 3 day vacation to Hersheypark in June, 2019. The App itself is very good, especially since the park is so compacted with rides, that it is sometimes tough to find a ride’s entrance. The “Take me there” tab is very useful. The Park Map is useful, but tougher to read on a smaller screen phone. Our complaints are with the Ride Wait Times tab and park wifi internet service. The Ride Wait Times tab would go down very often/not be available, so you could not get updated info about any ride wait times. When the tab worked, the wait times were mostly accurate. The park wifi was horrible. Very spotty and seemed to go down often. The busier the park attendance became, the worse the wifi seemed. It was easier to use my cellular service.

  • By

    Needs Consistent Updates

    I was just in Hersheypark the other day and this app wasted a lot of my time. The directions in the map wanted us to get off in the middle of a bridge which is, obviously, not possible. Also I relied a lot on the wait times listed in the app and they were wrong a lot of the time. A 10 minute wait turned into an hour. And a 30 minute wait was really 5. The app just needs updated more often with REAL wait times. Also the minimum wait time on the app was 5 mins which should be lowered to something that says "No Wait" or "<5 Minute Wait".

  • By

    The best app ever

    I love this app I use every single time I go to Hershey park I love every single feature of it’s just amazing I’m blown away I have no words for this app l love it’s amazing. I really recommend it I really do this app this app is just plain old fantastic I definitely recommend getting this app especially if you want to go Hershey park and no where everything is every food place ride water stuff everything GET THIS APP it’s absolutely worth getting 😀

  • By

    Inconsistent results

    I like this app and there are many cool features. However, the part that I rely on the most is the ride wait times, and there have been multiple times where the listed time does not match with the actual wait. I am talking about drastic differences, like a listed wait time of 60 minutes when there is no line, or vice versa. It does not always happen like this, but often enough that I don't rely on the listed times. I hope that this feature can be improved.

  • By

    Ride Times

    Honestly, the ride times are not only inaccurate but misleading. On rides that say 20 minutes, multiply it by two. A ride like Rees’s Cupfushion was incredibly long. We tried during our Preview night and again first thing this morning. 120 minute wait, turned into nearly 3 hours. Not worth the wait. It messed up our day and plans at Hershey. I say, be accurate with the ride times and do something about these long lines. Speed up the entrance and exit times. It appears to be an issue all over the park. Empty seats on rides causing longer waits...

  • By

    Great improvement, but missing one thing

    Overall, the new version of this app is a HUGE improvement. It’s just missing one thing - a way to view only ride wait times, not all of the rides. In the old app, it was amazingly helpful to be able to see wait times sorted by lowest to highest, but the new app seems to be missing this feature. Add that in, and it’ll be perfect!

  • By

    Has a lot of potential

    This app really helped me with knowing about packages in the park and what to do around the park. However the “take me there” feature gets you lost and doesn’t take you to the location correctly. It takes you to a dead end. And the park map should have better pictures of rides so you know where you are as you’re walking. Please fix this. Maybe a better gps like go straight, turn left after the wave pool, your destination is to your right.

A better way to Contact apps

You can now contact Hersheypark customer service directly
via Email using our new site - AppContacter.com

Contact Hersheypark directly

Is Hersheypark Safe?

No. Hersheypark does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,449 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for Hersheypark Is 15.7/100.

Is Hersheypark Legit?

No. Hersheypark does not seem legit based on our analysis. This conclusion was arrived at by running over 1,449 Hersheypark User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Hersheypark Is 15.7/100.

Is Hersheypark not working?

Hersheypark works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Hersheypark? Report Issue

Leave a comment:

Why should I report an Issue with Hersheypark?

  1. Pulling issues faced by users like you is a good way to draw attention of Hersheypark to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Hersheypark customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hersheypark.

Most Popular in Travel

Airbnb Reviews

Read more
Yelp-Food & Services Around Me
Yelp-Food & Services Around Me Reviews

Read more
Hopper - Flight & Hotel Deals
Hopper - Flight & Hotel Deals Reviews

Read more
Google Earth
Google Earth Reviews

Read more
Expedia: Hotels, Flights & Car
Expedia: Hotels, Flights & Car Reviews

Read more
Southwest Airlines
Southwest Airlines Reviews

Read more
American Airlines
American Airlines Reviews

Read more
United Airlines
United Airlines Reviews

Read more
Fly Delta
Fly Delta Reviews

Read more
Vrbo Vacation Rentals
Vrbo Vacation Rentals Reviews

Read more
Booking.com: Hotels & Travel
Booking.com: Hotels & Travel Reviews

Read more
My Disney Experience
My Disney Experience Reviews

Read more
GetUpside: Gas & Food Cashback
GetUpside: Gas & Food Cashback Reviews

Read more