Commerzbank Banking Reviews

Commerzbank Banking Reviews

Published by on 2024-05-15

About: All the advantages of modern mobile banking with the security of a major German
bank. Banking is quick and easy with the Commerzbank App, whenever you want and
wherever you are.


       


Overall Customer Experience 😎


Positive experience
75.7%

Neutral
24.9%

Negative experience
24.3%

~ from Justuseapp.com NLP analysis of 2,186 combined software reviews.


Summary of Customer Reviews (Takeaways): 💎

- Easy to navigate

- Simple yet intuitive design

- Saves time and frustration

- Best app from all German banks



Read 26 Customer Service Reviews 👇

4.7 out of 5

Intuitive UX and great mobile experience

2022-04-22 23:01:45

Thank you Commerzbank for actually creating a banking app and not simply moving your desktop experience to mobile devices and calling it an app. CommerzbankBanking is so easy to navigate and it’s simple yet intuitive design saves me time and frustration.

Buggy

2022-04-22 23:01:45

1) faceID has not worked since OS13. When I try it tells me to call the service number. So I always have manually input my password

2) one can not change the amount being transferred. I have to leave it, input the ref number review all info then click on the amount in order to change the value. So I need to go forward then step back to go forward again. One should be able to just click on the euro value and change on the first go.

3) this is a small one but has bugged me since the beginning. When there is no reference number the font color being used to prompt the user to enter one, is a light grey, hard to read and it’s ugly. I would suggest making it white.

Transaction history missing

2022-04-22 23:01:45

This is a good banking app. But - it doesn’t give transaction history to quickly verify how we spent money or when we received a credit and from whom. This is a MUST HAVE feature in any banking app. Please enable viewing transaction history.

Very good banking app

2022-04-22 23:01:45

I am very glad to be a customer @ commerzbank. From all German banks I’ve used this one has the best app, and everything works smoothly and w/out any complications/issues.

Mostly good

2022-04-22 23:01:45

Please improve functionality of search behind 12 month window. 1 year of transaction history is nothing - impossible to compile tax declaration without a stress

Simple Functionality, it works!

2022-04-22 23:01:45

The stable App works every time for me.

English Language

2022-04-22 23:01:45

The application excellent but if you can add English language it will be better for international people thank you very much.
My best regards
Helal Almeraikhi

After upgrade it doesn't seem to work

2022-04-22 23:01:45

After upgrading my iPad to the latest iOS CommerzbankBanking doesn't work anymore. It starts up but then immediately closes again. While it still shows as an active running all nothing happens when I switch to CommerzbankBanking window.

Great app

2022-04-22 23:01:45

Easy to use, good interface, looks nice

Bad app design!

2022-04-22 23:01:45

Payments are not shown instantly, one can not know his exact balance at the same time! Some payments appear and disappear for no reason!

doesn’t work

2022-04-22 23:01:45

Since yesterday Jun 4th 2020, with the last update CommerzbankBanking doesn’t works.

App no longer working

2022-04-22 23:01:45

Was initially very happy with CommerzbankBanking but it now hasn’t been working for over a month and no one has been able to tell me when this will be fixed. Very disappointed

Find another bank

2022-04-22 23:01:45

Commerzbank bank appears on the surface as a good option but their security with the photoTAN app is garbage and they won’t help you with anything unless you have a paid account. BANK ELSEWHERE.

Great Bank Great App

2022-04-22 23:01:45

I love this bank and of course CommerzbankBanking is so practical.

Need language options

2022-04-22 23:01:45

Disappointed there is still no option to change languages.

Nice

2022-04-22 23:01:45

Nice application with English language support

The application its not supported English

2022-04-22 23:01:45

The banking application it’s not supported the English as a language. Thank you for the Prompt reply !!

English localization

2022-04-22 23:01:45

Finally ❤️

Terrible app

2022-04-22 23:01:45

CommerzbankBanking is terrible. It fails to update in time and it is way worse than apps for BUNQ, N26, and others like it.

Great app

2022-04-22 23:01:45

Finally Commerzbank app is in English. Very happy!!!

Stuck at welcome screen

Doesn’t work anymore...

Online

Super App danke

English App

It really be nice to have it in English.

Inter-account transfers impossible

I have used CommerzbankBanking for some time now and it seemed to work fine.
Since the latest update I cannot transfer money from my current account to my credit card account. The screen shows up where I get to choose the "from account" option but CommerzbankBanking will not allow me to choose the "to account" option.
This is extremely frustrating, especially since I am traveling and that this is such a BASIC function! So annoyed!

TouchID support - That what was waiting for.)

New version way better.) Nice design and more ergonomic workflow. Animations and effects makes me thinking that application now uses native UI like in other native iOS apps.

Vielen Dank!

Pretty good

This is a good banking app, some things missing but good overall.

Just one thing, can you have the option to change the language to english? That would be great!





Is Commerzbank Banking Safe?


Yes. Commerzbank Banking is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,186 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Commerzbank Banking Is 75.7/100.


Is Commerzbank Banking Legit?


Yes. Commerzbank Banking is a totally legit app. This conclusion was arrived at by running over 2,186 Commerzbank Banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Commerzbank Banking Is 100/100..


Is Commerzbank Banking not working?


Commerzbank Banking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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Features

All the advantages of modern mobile banking with the security of a major German bank.

Banking is quick and easy with the Commerzbank App, whenever you want and wherever you are.

Your bank is always with you.

  Customer Service/Support