Enjoy the convenience of digital banking without the hassles and hidden fees*
with Wisely® Pay and Wisely® Direct. Download the myWisely app** so you can
take full advantage of everything your account offers. See what makes Wisely so
great! NEW: Wisely Direct cardholders can now enjoy...
I’m Left Broke And Can’t See My Money
This is by far the worst card app I have dealt with, It had me put in all of the card information, which I did correctly. And also asked for my full SOCIAL SECURITY NUMBER! This triggered a major red flag for me because I’ve never had to give out my FULL SSN to get into an app to see my money. After I put all this info in, CORRECTLY! It said there was a problem and I couldn’t log in to my card and to try again. After multiple tries and the fear of my identity getting stolen because of this app, I deleted it. I have never had to give out my information like that for an app in my life! I would not be surprised if someone tries to steal my identity because of this. DO NOT DOWNLOAD THIS APP! Coworkers have told me this app is not even needed to see our pay
I had it before but it logged me out and I forgot my password so I just deleted it since I had the ADP app. Then I got it again and it asked for my SSN so I could change my password. I honestly don’t know what I was thinking since I put it in, they said they will send me and email which I NEVER got and I have tried multiple times. They probably stole my identity and everything, thats nice 🤡✌🏼
Do not download
This app was working perfectly fine for about 2 weeks but after that that’s when things just went down hill the app became completely useless I couldn’t take any of the money I had on the card off or even spend it and then the company just acts as if everything is completely fine with the account knowing dang well something is wrong if I can’t order, place or unplace money this app is terrible please... PLEASE TAKE MY WARNING AND DONT USE THIS COMPANY OR APP
Downloaded the app the card is activated and everything the people I called from the number on the back of the card even told me my balance. So I downloaded this trash app thinking it was gonna go smooth. It kept saying “sorry your card can’t be located” so I called again they where confused and said maybe your putting in the wrong information I typed in the 16 digit password so many times I literally remember it backwards like my social was not wrong nothing was wrong I was on the phone for 37 minutes trying to figure out a 3 YES a 3 step verification system in the app and would still not work AMAZING app I can see why it’s rated 2 outa 5 surprise it’s not 1
No instant transfer to my actual account
I only have this card through Wisely cause I just started working for a temp agency and that is how they pay us. I got paid last night and decided to transfer my money only to find I have to wait 3 days for my money to transfer. Why is there no instant transfer? I don’t trust wisely. Never heard of it until now. I just want my money. Need to pay my phone bill that’s already past due but can’t because I can’t cancel my transfer and I have to wait 3 days so my phone might get deactivated. Thanks wisely.
Not a real bank. Horrible service, all customer reps are in different countries. They are not willing to help, the customer service gives one the impression that this company is doing everything to survive by abusing there customers with 7-10 businesses waiting days for a replacement card with no overnight option, no actual location to pull out funds either. This company reminds me of an offshore bank that makes its millions by ponzi scheming and lack of communication.
Worst app EVER!!!! I will be canceling this pay card and getting a bank account ASAP. This app never will load for me for the last few days. I’ve tried everything, apparently it’s broke. And before when it did load it never saved my login or Touch ID and had to login in again every time just to check my balance. Now I cannot even check it! Also today every time I make a purchase it goes through but wisely texts me and says it was declined.
We shall see!!
This card was provided to me from my employer as a new option for those who don’t have direct deposit which was pretty cool and I work for a good company which pays us pretty good so if this card don’t work my company will bailout and we looked at the reviews first before we signed so wisely card better be good or you’ll lose a good multi million dollar account such as my company I work for so we’ll see! And will update a month from now see how our paychecks process etc
The app is great. Its sleek and i find it intuitive to use. My paycheck hits my card and I don’t have to think about it, since it alerts me in real time. I like the automatic categorization of my spending. Savings feature is pretty cool too, but would want it to be more automatic.
Been using Wisely since the initial launch, it’s easy to use and is very helpful with saving some extra cash with it’s “Savings Envelope” feature. My only suggestion would be for the developers to keep optimizing the App so that it runs faster but I’m sure that will come to pass as the App furthers it’s Life. Thank you.
This app is FRUSTRATING!
I swear every night after 8 if i try to check my account it says “server maintenance, check back later”. And most times i check it during the day it wont even log me in.
This app is terrible
I haven’t been able to access my money for over almost 4 weeks now. Trying to live off what little I have in my savings now. Then I call and I have to wait 2-3 business days to even be able to get help. Thats just unprofessional. Don’t you guys realize that people has bills to be payed. Like honestly it’s your app that is messing up and not even letting me create a login in and I’m the one that has to wait.
Love the new app
Love the new app! I can see all my transactions, set up savings envelope for rainy day, link out and pay bills. Experience in setting up the card was incredibly quick and easy. Highly recommend.
Worst Card Ever!!!
ADP upgraded there card I received my first direct deposit i did a few shopping and this morning i got an alert saying i had $0. I checked my most recent transactions and it says its for the remaining balance for a closure check. I have been calling all day and no one has picked up the call i have spent about 5 hours of my dad on hold. Do not use this card service it is by far the worst!!!!!! I honestly feel like suing them. 🤬
It could be better
The app is fine it’s just that Face ID doesn’t always work so I have to manually put in my password every time. The card itself isn’t quality it feels cheap. I can’t go to the atm and get money out because it say I have “insufficient funds”. Just needs work
No. myWisely: Financial Wellness does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 18,042 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for myWisely: Financial Wellness Is 13.4/100.
No. myWisely: Financial Wellness does not seem legit based on our analysis. This conclusion was arrived at by running over 18,042 myWisely: Financial Wellness User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for myWisely: Financial Wellness Is 13.4/100.
myWisely: Financial Wellness works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
By Henry fuentes
Oct 25 2021
this company is the worst, I am trying to call to correct a mistake they made and they have me on hold for more than an hour.they are money thieves
By Jerald Jason Gerving
Jul 06 2021
So great I get robbed "which honestly it sounds like an inside job" and suffer the loss of ALL my money and then some putting me into a negative balance. I became highly upset and suspect with customer service and wanted to speak with a manager and which ever Law Enforcement agency is involved with the investigation. I was not only denied speaking to either, the customer service reps became unruly and gruff stating I would get a letter explaining what had happened. A letter that has never arrived. My money was never replaced, and no call from any law enforcement official, managerial staff, or any follow up what so ever at all on the matter. This has got to be the worst financial institute on the planet. I also was informed that a new card would be received in 7 to 10 days. This is not true as well. I am still waiting 15 days after. Meanwhile my phone service and rent is past due, having my phone shut off and a extra charge to my rent for late fee because I can not access my money that was supposed to be in a new account. As soon as I get that new account number I am transferring the money to a better financial firm (which is any other on the planet) and never going back to MyWisely. To make matters even worse about them is that even having the account closed, there are 2 to 10 charges a day I still get alerts for. This is why I think it is an inside job or serious lack of customer care. This institution is bullshit and grossly neglectful and really does not value its customers at all. I give it 0 of 5 stars and suggest never using the company and if you do, get out before it is too late.
By Candice K.
Jun 16 2021
My card was locked and now I have to wait for a replacement card. These people are thieves. Customer service is a joke. Worst people ever. Card sux too.
By Kochise 3000
Apr 25 2021
MyWisely locked my card without my permission or reason! The representative lied, and said I reported my card stolen. When clearly the whole conversation was recorded I think/hope. I called to get information for the company I was getting a refund for. At the time I was at work when the charge was made. So, naturally I didn't recognize the charge. But, it was a free trial subscription, and I forgot to cancel it. I called the number related to the charge. It was an answer service robot. I couldn't fully understand the email directions being given to get my refund because the voice of the robot kept cutting in and out. Forcing my call to MyWisely. What a bad idea that was. I literally begged the young lady representative to please don't lock my card! Please don't! Mr Baker, it's company policy. That is a lie. I did not request for my card to be locked because of suspected fraudulent activity. It's all in the recording what I was calling for. And I was lied on to have access to lock my card. I make $17hr at 9.45hrs a day. I'm an independent contractor, so I almost get all that. This happened Tuesday morning 4/20/21, while on my way home from working an all nighter. So, after MyWisely so graciously locked my card, I've missed Tues night, Wednesday night, Thur night, Fri night, Saturday night. So far. Still got Monday that I'm going to have to call in and say I can't work. Again. 6 days at $159 a night. That's exactly what I bring home $159. So, 159*6=$954. WoW. Thanks MyWisely. And these people tried their best to convince me that what they did was help me. Again WoW! So I crunched a few numbers for them before I went absolutely ape shit, and asked a simple question. $89v$954. In what way? How did MyWisely help me? What was the action that MyWisely took on my behalf that I benefited from? And I can be thankful for? Please! Anyhoo. I need a lawyer referral. Thanks everyone for your time, ears, and shoulders.
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