AVV connect Status

Last Updated on 2025-09-19 by Aachener Verkehrsverbund GmbH

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Most reported problems

Account

27.3%

Crashes

27.3%

18.2%

Not working

18.2%

Common AVV connect Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve AVV connect network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the AVV connect App
1. On android, goto Settings » AVV connect » click [Force Stop]

Clear AVV connect App Cache and Data:
1. On android, goto Settings » Apps » AVV connect » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AVV connect.

On android, goto Settings » Apps or Manage Apps tab.
Click AVV connect » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AVV connect » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AVV connect

Contact e-Mail: [email protected]

100% Contact Match

Developer: AVV Aachen

E-Mail: [email protected]

Website: 🌍 Visit naveo Website

Jun 24, 2026, 09:29 AM
a Windows user from Aachen, Germany reported problems with AVV connect : Crashes
Jun 23, 2026, 11:27 AM
a AndroidOS user from Cologne, Germany reported problems with AVV connect : Crashes
Jun 08, 2026, 08:38 AM
a AndroidOS user from Aachen, Germany reported problems with AVV connect : Account
May 17, 2026, 09:06 AM
a Windows user from Aachen, Germany reported problems with AVV connect : Account
May 06, 2026, 11:02 AM
a Windows user from Cologne, Germany reported problems with AVV connect : Login
Jan 12, 2026, 03:27 PM
a iOS user from Cologne, Germany reported problems with AVV connect : Login
Nov 01, 2025, 08:58 AM
a AndroidOS user from Cologne, Germany reported problems with AVV connect : Not working
Oct 19, 2025, 11:00 AM
a Windows user from Aachen, Germany reported problems with AVV connect : Account
Oct 19, 2025, 10:59 AM
a Windows user from Aachen, Germany reported problems with AVV connect : Connection
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