AVV connect Status

Last Updated on 2024-10-07 by Aachener Verkehrsverbund GmbH

I have a problem with AVV connect

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⚠️ Most reported problems ⚠️

Not working

61.9%

Account

14.3%

Connection

4.8%

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Common AVV connect Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve AVV connect network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the AVV connect App
1. On android, goto Settings » AVV connect » click [Force Stop]

Clear AVV connect App Cache and Data:
1. On android, goto Settings » Apps » AVV connect » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AVV connect.

On android, goto Settings » Apps or Manage Apps tab.
Click AVV connect » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AVV connect » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AVV connect

Contact e-Mail: support@avv.de

100% Contact Match

Developer: AVV Aachen

E-Mail: support@avv.de

Website: 🌍 Visit naveo Website

Jun 05, 2025, 12:07 AM
a user from Kreuzau, Germany reported problems with AVV connect : Not working
Jun 01, 2025, 03:37 PM
a user from Eschweiler, Germany reported problems with AVV connect : Login
Apr 24, 2025, 08:15 AM
a user from Cologne, Germany reported problems with AVV connect : Connection
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