swisstopo app not working? crashes or has problems?

swisstopo Status

Last Updated on 2025-02-04 by swisstopo

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59 User reports:
App has problems

User reports 59

⚠️ Most reported problems ⚠️

Not working

35.6%

Connection

25.4%

Crashes

22.0%

Screen

10.2%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of swisstopo Problems 🔥

- The app is a disappointment compared to Swiss Map Mobile, which had more features.

- The missing features are too numerous to mention, which suggests that the app may not be as comprehensive as it could be.

Have a Problem with swisstopo? Report Issue

Common swisstopo Problems & Solutions. Troubleshooting Guide

Table of Contents:

swisstopo iPhone Issues and Solutions

swisstopo iOS app crashes, not working, errors
swisstopo iOS app network issues
swisstopo on iOS has black/white screen

swisstopo Android App Issues and Solutions

swisstopo has errors/crashing/not working
swisstopo server network connectivity issues
swisstopo has black screen

⚠️ Troubleshoot | Fix Now in One Click

swisstopo iPhone Issues and Solutions

How to fix swisstopo app crashes or not working on Iphone (iOS):

Close and restart the swisstopo app on iPhone
Update swisstopo app to the Latest Version for iOS
Uninstall and reinstall swisstopo iPhone app
Update your iPhone to the latest iOS version

Fix swisstopo on iPhone unable to connect to server/internet connection issues::

To resolve swisstopo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

swisstopo Android App Issues and Solutions

Fix swisstopo not working on Android, crashes, errors or is unresponsive:

Force Stop the swisstopo App
1. On android, goto Settings » swisstopo » click [Force Stop]

Update swisstopo to the latest version on PlayStore

Clear swisstopo App Cache and Data:
1. On android, goto Settings » Apps » swisstopo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart swisstopo.

Fix swisstopo unable to contact server/ swisstopo internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click swisstopo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto swisstopo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch swisstopo

Contact Support

Verified email

Contact e-Mail: support-cd@swisstopo.ch

Verified email ✔✔

E-Mail: support-cd@swisstopo.ch

Website: 🌍 Visit swisstopo Website

Privacy Policy: https://www.swisstopo.admin.ch/en/maps-data-online/maps-geodata-online/swisstopo-app/privacy-policy.html

Developer: Federal Office of Topography swisstopo

‼️ Outages Happening Right Now

Apr 21, 2025, 09:07 AM
a user from Dietikon, Switzerland reported problems with swisstopo : Crashes
Apr 01, 2025, 05:33 AM
a user from Zurich, Switzerland reported problems with swisstopo : Not working
Mar 31, 2025, 07:42 PM
a user from Belp, Switzerland reported problems with swisstopo : Not working
Mar 24, 2025, 03:48 PM
a user from Villaz-Saint-Pierre, Switzerland reported problems with swisstopo : Screen
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