USPS Status
Are you having issues? Select the issue you are having below and provide feedback to USPS.
problems reported in the last 24 hours
Summary of USPS Problems 😠👌🔥
-No pictures taken for mail larger than a regular sized envelope
-Identity theft may be occurring
-App not working properly
-Visual refresh needed
-Data not accurately released in app
-Cannot see where blue dropboxes are
-Cannot send physical money orders to any address
39 Reported Issues: 😵🆘🛟🚨📢
Not showing mail
USPS Mobile app does not allow you to scan barcodes on packages and track them.
The app hasn’t been able to track or retain tracking numbers for months. Same as other customer complaints listed. Get it done guys.
Definitely not working for tracking in iOS 18.0. Will occasionally show tracking for single item, but then does not store any tracked items. Was a problem with Beta releases and still a problem with final releases. The same issues with iOS 18.1 which is Beta for now. Multiple uninstalls, re-installs and logging out and back in did not help. I have gotten a new iPhone 16 and it still has the same problems!
It appears the mobile app is no longer working as far as being able to track packages anymore. I have had two since August I had tried to track but each time I would enter a tracking number nothing happened. The last package I was able to track was on August 29, 2024, I don't know if that's significant somehow, but it looks like others are having the same trouble.
USPS Mobile app has not worked since July 2024. Unable to track customer packages. Scan tracking numbers, but they are not retained in app. Type in tracking numbers manually, but they will not track. Have opened multiple tickets, but but no action from USPS.
1.5 months ago, the mobil app quit working. I typed in the number and hit "done" and no tracking info appeared. A few weeks later, I did the same thing for a new package and the app worked just fine. So I thought it was fixed. However, the app is not working again.
Since the recent update the app is not working. I have deleted and reinstalled but the issue remains the same.
The app doesn’t allow me to sign in.
Tracking does not work
The app no longer fits my iPhone SE screen. I cannot see my mail pieces. It’s been like this since the last update. The old version worked where I just clicked sign in.
I've been trying to log in through your app for several days it freezes all the time it states web page not available is something wrong with it
The website is not working with Chrome. I updated Chrome and I still can't get into the website to track, get prices, etc. If I log on using Firefox it works fine. This appears to have happened since the last service over this past weekend.
informed delivery sign in on android app dosent sign in. it just spins a wheel and sits there. tried desktop mode and it does the same thing. this app constantly has bugs that never get fixed. I remember uninstalling this app last year due to this same bug. Im subsrcibed to informed delivery yet the app dont let me sign in. On firefox i can and i still get emails from informed delivery. I wish theyd fix this.
You do not have permission to access this page If you have found this page in error, please contact support Reference:14817545429086875354659100873475171958820034968299102359
Informed delivery will not show package status at all, just an error code.
I'm getting a page that states bad request
Keyboard not coming on to tupe username and password
why is the mobile app not working? it use to be seamless.There is nothing working on this no matter what I do. why can't you just be transparent for a change
Since Feb 8 2023, Informed delivery freezes on sign-in. Good thing able to preview on email. All other applications ok on Usps mobile app except Informed Delivery. Thinking IT working on it. Rebooted, still not working!
I can't sign in to the usps mobil app. When I click on Informed Delivery, it brings up the screen where you sign in. When you click on "sign in" it just freezes and won't go anywhere. It has been like this for over a week now. I uninstalled the app, rebooted my phone and then re-installed it. It is doing the exact same thing.
My delivery package part of the app wear it show delivery I can't deleted it old delivery no more what wrong with that part of app can you fix it
Auto fill on the app no longer working. Tried opening a new account and changing password. No option on the site to select auto fill.
It won't do anything I go to sign in it won't let me do anything it's like it's frozen. A system reboot did not fix it Deleted the app and did a clean install. did not fix it Running android sw version 10 with last update 11/1/222
It won't do anything I go to sign in it won't let me do anything it's like it's frozen
I'm unable to track on my informed delivery app!
Still the same problem since Oct 16, 2022
The iphone app is going to reg.usps.com and displaying the error "We are unable to process your request at this time. Please try again later." it has bee this way for several weeks. The web app is working.
No, we are not longer getting our Informed Delivery, have followed the instructions of signing back in with a changed password and still says we are using the wrong username? .... We need help with this and cant seem to find a place to request information. nothing has changed at our home address or email. Thanks, Craig P. Chapman
Attempting to select dates for mail hold but app will not allow any dates other than the ‘preselected’ dates.
Have a Problem with USPS Mobile®? Report Issue
Common USPS Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot USPS app on iOS and Android devices. Solve all USPS app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at United States Postal Service, developers of USPS.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit USPS Website
Privacy Policy: http://www.usps.com/privacypolicy
Developer: United States Postal Service®
The this app Mobile app uses your device’s GPS to show your closest options on a map, along with their Regular Hours, Special Hours and Last Collection Times, and provides mapped results with driving, walking, or transit directions. • Look up a ZIP Code™ for any U. S. or Canadian address. • Schedule a free next-day pickup and have your Letter Carrier pick up Priority Mail®, Priority Mail Express®, Global Express Guaranteed®, or Merchandise Return Services shipments from your home or office during regular mail delivery. • Request Hold Mail Service while you’re away, and we’ll keep your mail at your local Post Office™ for you to pick up or be delivered by your carrier when you return. • Scan the barcode on shipping labels with your device’s camera (Note: this function is not available on iPad 1 and iPod Touch models without rear-facing cameras). Access popular this app. com® tools on the go with the “this app Mobile® app: calculate shipping prices (limitations apply), find a Post Office™, look up a ZIP Code™, schedule a next-day pickup, request this app to hold your mail, access Informed Delivery® to track packages and digitally preview incoming mail, and more. • Check the status of shipments sent using Priority Mail®, Priority Mail Express®, Certified Mail®, and certain other delivery services. Nickname your shipments and sign up for text and email alerts to notify you of the delivery status. • Calculate a Domestic or International Price to determine how much postage you will need when you ship a letter, card, large envelope, or package (limitations apply). Link to Informed Delivery to track packages and digitally preview your household’s incoming mail arriving soon; view grayscale images of the exterior, address side of letter-sized mailpieces. Choose retail or online pricing, add any extra services you need, and view the total, too. • Find this app® Locations when you need to get to a Post Office™, Self-Service Kiosk (APC®) or collection box with an easy-to-filter locator. USPS recognizes the shipment and stores the label number, so you can stay on top of delivery status.
