Are you having issues? Select the issue you are having below and provide feedback to ecobee Smart Thermostat.
- App still displays the last known temperature when the thermostat has no online connection, without indicating that it is offline
- Limitations in the app, such as the inability to change the program schedule through the app
- Interface could be improved, especially for iPad users
- Fan/cool/heat status icons do not appear when controlling one of two thermostats
- App crashes back to the login screen for some users
- Missing a control to operate the ventilator feature of the thermostat
- App is not working with the wall unit, which is inconvenient for some users.
Complete guide to troubleshoot ecobee Smart Thermostat app on iOS and Android devices. Solve all ecobee Smart Thermostat app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ecobee, developers of ecobee Smart Thermostat.
E-Mail: [email protected]
Website: 🌍 Visit ecobee Website
Privacy Policy: https://www.ecobee.com/legal/use/
Developer: ecobee inc.
The ecobee Smart Thermostat is a WiFi enabled programmable thermostat that has a full-color LCD touch screen and easy-to-use interface. The ecobee iPhone and iPod Touch application allows you to control all your Smart Thermostats from anywhere at anytime. You can now use this application to remotely adjust the thermostat’s temperature, schedule or update a vacation event, change the system and/or fan operating settings and receive alerts. It looks and operates just like your ecobee Smart Thermostat at home. Our product integrates heating, cooling, ventilation, energy management and utility demand response. Load the application and when prompted use your existing ecobee web portal user name and password to log in.