Nationwide app not working? crashes or has problems?

Nationwide Status

Published by Nationwide Mutual Insurance on 2024-05-20

We’ve updated the app based on your feedback: • Upload photos for your
auto and pet policies • Choose a repair shop, drive-in, rental car or other
service when filing a personal auto insurance claim • Track your claim •
Face ID & Touch ID login • Apple Pay • Performance – Better, faster
and more stable • View pending payments and future bills • Scan the VIN
to add or replace a vehicle on your .

I have a problem with Nationwide

Are you having issues? Select the issue you are having below and provide feedback to Nationwide.

User reports:
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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 8 Comments

By Martin Ilott 6 months ago

Nationwide App requests an update then crashes without installation. Then get a message that provider has withdrawn the App form the App store? Could be because I'm in Australia but I've made sure the App store has bene set to the UK region.

By Jane Osgood 1 year ago

Nationwide app keeps crashing it is making life very difficult. I presume I need to change to a different bank to remedy this situation?

By Maureen Allchin 1 year ago

The Nationwide app keeps freezing on my iphone 11. If I switch the iphone on and off it will work for a few hours then freeze again. It is very frustrating

By Josh 1 year ago

App Is stuck on loading

By David Boydell 1 year ago

My app does not work it says there is no internet but other apps work ok.

By STEVE LOCKE 1 year ago

app will not connect have deleted and started again worked for a couple of times then will not connect. Rubish.

By Trevor lock 1 year ago

My nationwide banking app keeps crashing it only lasted 36 mins tonight

By sue peden 1 year ago

Have been unable to log into the app since 7 a.m. this morning it is not opening at all

Common dislikes about Nationwide app

- App is basic and useless

- Can only do two things on the app

- No option to allocate funds differently

- Poor support for Safari, iOS and Mac

- Poor customer service

Have a Problem with Nationwide Mobile? Report Issue

Common Nationwide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nationwide app on iOS and Android devices. Solve all Nationwide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Nationwide iPhone Issues and Solutions

Nationwide iOS app crashes, not working, errors
Nationwide iOS app network issues
Nationwide on iOS has black/white screen

Nationwide Android App Issues and Solutions

Nationwide has errors/crashing/not working
Nationwide server network connectivity issues
Nationwide has black screen

Nationwide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Nationwide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Nationwide app crashes or not working on Iphone (iOS):

Close and restart the Nationwide app on iPhone
Update Nationwide app to the Latest Version for iOS
Uninstall and reinstall Nationwide iPhone app
Update your iPhone to the latest iOS version

Fix Nationwide on iPhone unable to connect to server/internet connection issues::

To resolve Nationwide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Nationwide black/white screen (blank screen) on iPhone:

Follow the Nationwide iOS app troubleshooting guide Here →

Nationwide Android App Issues and Solutions

Fix Nationwide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Nationwide app issues:

Force Stop the Nationwide App
1. On android, goto "Settings" » click Nationwide app. » click "Force Stop".

Update Nationwide to the latest version on PlayStore

Clear Nationwide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Nationwide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Nationwide.

Fix Nationwide unable to contact server/ Nationwide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Nationwide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Nationwide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nationwide on android.

Solve Nationwide black/white screens issue on Android:

Follow the Nationwide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nationwide Mutual Insurance, developers of Nationwide.

100% Contact Match

Developer: Nationwide

E-Mail: [email protected]

Website: Visit Nationwide Website