Tolls NY app not working? crashes or has problems?

Tolls NY Status
I have a problem with Tolls NY

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12 User reports:
App has problems
 User reports 12

⚠️ Most reported problems ⚠️
Something else
57.1%

Not working
32.1%

Login
7.1%

Crashes
3.6%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 16 Reported Issues:

V
V 2024-08-30

Error 5255 all day on the app, website and on laptop. How can I pay without the programs working

C
Carlos 2023-07-15

This phone appear to have been rooted or jealbroken

A
Amber Jones 2022-11-20

There is an error code 5255, have it been able to use this app in months. No way to get my user Id or password. Can not change my car or plate #s

P
Patrick Doyle 2022-10-30

I down load the app and it doesn’t give an option to register or to create a user name and password it just asks to log in I never had a user name or password set up

⚠️ Troubleshoot | Report Issue ⚠️
A
Artie 2022-10-10

Keeps saying backoffice system is unreachable. Please try again in a few minutes. Code 5255

Z
Zibby 2022-09-03

I'm using samsung galaxy note 10 plus. Application stopped working about a month ago. I did remove app and installed again. On the first startup I was able to login and see my account. after closing app and start again only blank white screen shows. To go to my account I need to reinstall it will allow me only once to see my account.

A
Abdoul Bocoum 2022-08-24

App open showing blank pages. No content at all.

R
Rob S 2022-08-15

Getting message. Try again. App absolutely has problems

O
Olumoye Oyewale 2022-08-13

The application is not responsive.

⚠️ Troubleshoot | Report Issue ⚠️
Y
Yolaidi 2022-08-11

I been having problem with the app already been more them a month that is not working can even login 🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️

H
Helen 2022-08-10

My app hasn’t been working since 8/7/22. Error code 5255 has been coming up every time I try to access the app.

Q
Quantez Brandon 2022-08-06

Can't log in to add funds!

G
Gary Spring 2022-07-13

Tolls ny not working on my phone!!

P
Pervaiz Khan 2022-06-19

My Tolls NY is not logging in into my iphone 11. But it is working on my laptop. How could I log in?

⚠️ Troubleshoot | Report Issue ⚠️
S
Stacy L Dawson 2022-06-12

Keeps saying backoffice system is unreachable. Please try again in a few minutes. Code 5255 Has been saying this for days.

N
Nazareth S Miller 2022-04-20

Can't log in to pre pay ez toll

Showing 1-16 of 16 reported issues:

Have a Problem with Tolls NY? Report Issue




Common Tolls NY Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Tolls NY iPhone Issues and Solutions

  2. Tolls NY Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: tollsnysupport@ezpassny.com

Website: 🌍 Visit Official E-ZPass NY Website

Privacy Policy: https://www.e-zpassny.com/en/other/privacy.shtml

Developer: Conduent, Inc




‼️ Outages Happening Right Now

  • Apr 07, 2025, 11:27 AM

    a user from Toronto, Canada reported problems with Tolls NY : Not working

  • Mar 03, 2025, 06:05 PM

    a user from Orlando, United States reported problems with Tolls NY : Login

  • Feb 26, 2025, 03:04 PM

    a user from Brooklyn, United States reported problems with Tolls NY : Not working

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    a user from Buffalo, United States reported problems with Tolls NY : Not working

  • Feb 18, 2025, 07:19 PM

    a user from Jersey City, United States reported problems with Tolls NY : Not working

  • Feb 11, 2025, 06:12 PM

    a user from Reston, United States reported problems with Tolls NY : Not working

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