Lufthansa app not working? crashes or has problems?

Lufthansa Status


I have a problem with Lufthansa

Are you having issues? Select the issue you are having below and provide feedback to Lufthansa.




⚠️ Most reported problems ⚠️

Not working
39.2%

Login
23.9%

Crashes
17.6%

Something else
10.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Lufthansa Problems 😠👌🔥

- Gate information was inconsistent within the app itself

- Actively tries to use location, draining battery at airport

- Infinity loop of frustration when trying to complete a seat upgrade purchase

- Difficult to see seat availability in the main cabin

  19 Reported Issues: 😵🆘🛟🚨📢

Anna DYER
2024-11-24

MY app seems to be loading the travel ID continuously with no result

Dave
2024-06-25

Unable to log on to Lufthansa app w/ iPhone 13, iOS 17.5.1. Can’t get past ‘I agree’ acceptance after opening app. Please advise.

Weiming Huang
2024-03-16

My Lufthansa App in my iPhone does not show my bookings information even I add my booking code. My booking code is RMWUCI. I know it is not my IPhone or my App problem, because it can upload my husband's bookings information. Weiming Huang

Daniel Kolar
2023-08-09

My Luftnansa app works perfect on Samsung. On my iphone it goes a different path and it fails every time asking me for my password which I never created. Enter your e-mail Ok Reset password is being sent NEVER GET IT (multiple tries) A pop up says a technical error occurred My Samsung works correctly. My desktop PC works correctly The Lufthansa site fails EVERY time on my iphone.

Andrew
2023-02-16

Can't open a Lufthansa I'd account due to a technical error

Diana
2022-11-21

I can’t log in. Gives me an error message. Can’t do anything. We fly in 2 weeks. What is wrong with this app?

Brian
2022-11-12

Attempting to check in. The app won't accept the USA country code. +1 or 01.

Kristine
2022-09-13

The app doesn't load...like ever! So annoying!

Simon
2022-09-12

Will you please sort the app out. Worked well in the past and now like most things at Lufthansa ie customer service, bookings, offerings all going downhill fast.

Lisa G Blanck
2022-08-26

new customer, trying to register on App, not working at all.

Douglas Macgugan
2022-08-21

Cannot register NEW ACCOUNT. (iOS Apple phone) After providing email/password get a "technical error" message. Have tried phone off/on, app delete/reload without success.

David Taylor
2022-08-17

I’m trying to register on the Lufthansa app but it just keeps saying error after I enter my email address and a password that passes the credentials Can’t get past it, tried many times Dave

Leona
2022-08-04

App will not open or load, just keeps closing on its own.

Lynn DeMill
2022-07-11

Downloaded app attempted to set up but says error. After several attempts, I uninstalled app, reinstalled app and still doesn't work. I have a flight on Thursday I'm trying to be ready for

Limda
2022-07-07

not working. I deleted it and reloaded it and still not work.

David Green
2022-07-02

I am having difficulty registering on the Lufthansa App

Angie
2022-06-02

Keep getting error and not receiving email to re set log in for security

Nl
2022-05-03

Cannot log in , since 2 days. Try again later Backend error 30

Arthur
2022-03-13

Keep getting "error occurred, please try again" while uploading covid 19 test or documents. Very frustrating

Showing 1-19 of 19

Have a Problem with Lufthansa? Report Issue




Common Lufthansa Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deutsche Lufthansa AG, developers of Lufthansa.


Verified email ✔✔

E-Mail: mobileservices@dlh.de

Website: 🌍 Visit Lufthansa Website

Privacy Policy: https://www.lufthansa.com/de/en/common/privacy-statement

Developer: Deutsche Lufthansa AG




About this app

You can request arrival and departure information on all direct this app flights and have updated information on the status of your flight sent directly to your smartphone via a push message – simply activate “Local information” in your message settings.  The this app app now also makes all the information relevant to your flight available as a Siri shortcut, for example your flight status, the time remaining until boarding and your boarding pass.  As the ideal travelling companion, the personal Travel Assistant shows you all the important information about your flight in compact form on one page.  It offers a quick overview of flight details, seat, the gate, the terminal, a countdown to boarding and the weather at your destination.  Your details will then be pre-filled for you in all the right places, for example during mobile check-in for flights to the USA or when booking a flight.  You will also receive direct notification of any information updates, such as boarding gate changes, via push message.  Everything you need to know for your journey with this app in an app: flight booking, timetable, flight status, check-in and more.  Also benefit from fast access to your personal travel details and your Miles & More account. Try it!  Make Lufthansa your own: store your data in order to make using this app’s mobile services even faster.  Check in quickly and simply and save your boarding pass in Lufthansa to use it offline.  Log into Lufthansa and you always have your account balance available, as well as the benefits of Lufthansa ’s customised functions.  If you use an iPhone, you can also save your boarding pass in the Apple Wallet app.  Passport and visa details can be quickly scanned using your camera or simply typed in.  You can directly access your service card and use it for check-in and access to the lounges at the airport.  The this app app for the Apple watch is the ideal travel assistant.  Conveniently book this app flights to destinations worldwide using your iPhone/iPad.