MGM Rewards app not working? crashes or has problems?

MGM Rewards Status

Published by on 2023-12-12

Get to the fun. Faster! The official app from MGM Resorts is your digital
concierge – make & manage hotel, dining, and show reservations.


I have a problem with MGM Rewards

Are you having issues? Select the issue you are having below and provide feedback to MGM Rewards.


problems reported in the last 24 hours

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Most reported problems


Reported Issues: 6 Comments

By Marcia Thompson   1 year ago


my mgm rewards account wont let me log in. comes up with a error. Problem accessing my account information. trying to find my roller coaster pass excaliber reservations and tournament of kings. Please help

By Michael Curtis   1 year ago


Every time I try to look at my rewards or points total I get “something went wrong on our end. Try again later” it’s been two weeks!!

By Steven James   1 year ago


The app keeps logging me out so I can’t book anything. How can I fix this? My internet connection is great with the fast WiFi here at Luxor, I can access Google but not your app. Please help!!!

By Dorothy Bartling   1 year ago


I cannot log into my account online. Message is "can't find account", or brings me back to all MGM locations that I can choose from-but still not logged in. Months long problem. I book all MGM travel online to see all my options (hotel, dates, price, etc.) Is it my computer or a glitch in MGM program? I am a gold star member and am read to book my next trip.

By Maryanne Altejos   1 year ago


My app is not working on my name and email im able to log on but it keeps saying refresh for the past 2 weeks. They joined my bet mgm and borgata rewards and said it should work after a few days but still hasnt worked

By Robert Dushlek   1 year ago


When checking me and rewards on app get message problem at our end try again refresh nothing works. Deleted app and reloaded still same problems


Common dislikes about MGM Rewards app

• The version of this app available as of Feb 2022 needs to be deleted from my phone and reinstalled every day or two in order for the Home Screen to ever render content.

• Zero feedback from the app on why it isn’t working correctly.

• You’re implying that you’re saving me the hassle of going to the front desk to do this so, don’t bother asking unless this info makes it to the front desk.



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Common MGM Rewards Problems & Solutions. Troubleshooting Guide


   



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MGM Resorts, developers of MGM Rewards.


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Developer: MGM Resorts International

E-Mail: [email protected]

Website: Visit MGM Rewards Website



About this app

The MGM Resorts app lets you search and book the lowest hotel rates, dining reservations, and show tickets for events within all of our world-class brands: Bellagio, ARIA, Vdara, MGM Grand Las Vegas, The Signature at MGM Grand, Mandalay Bay, Delano Las Vegas, The Mirage, Park MGM Las Vegas, NoMad Las Vegas, New York-New York, Luxor, Excalibur, MGM National Harbor, MGM Springfield, MGM Grand Detroit, Beau Rivage, MGM Northfield Park, and Gold Strike. *MGM Rewards membership (must be 21 years or older) required to use mobile check-in and/or digital via MGM Resorts Mobile App.  MGM Resorts International is a global entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings.  The official app from MGM Resorts is your digital concierge – make & manage hotel, dining, and show reservations.  To receive room ready push notifications as part of the mobile check-in process, you must opt-in to receive push notification on your mobile device.  Get to Your Room Faster - MGM Rewards members can check-in 24-hours prior to arrival through MGMRewards from anywhere and we will get a room ready for you.  Check Your MGM Rewards - Look up your MGM Rewards tier information and points on the go, and earn Tier Credits for bookings and reservations made in MGMRewards .  Dining Reservations - Whether it's a quick bite, fine dining or steakhouses, we make discovering and reserving what you want fast and easy with intuitive search filters.  The MGM Resorts portfolio encompasses unique hotel offerings including some of the most recognizable resort brands in the industry.  If Location Services are enabled, we will prioritize assigning you an available room, and recommend dining options nearby.  Entertainment at Your Fingertips - Comedy, Cirque du Soleil®, concerts, sporting events, basically whatever your heart desires.  Use a Digital Key - Use your smartphone as your Digital Key to access your room during your stay.  And when it’s time to depart, skip the front desk and check out using MGMRewards too.  Plan Your Trip - Use the new Trips Tab to plan your visit to MGM Resorts.  Use MGMRewards to find the perfect entertainment whenever, wherever.  Use of digital key subject to ID verification requirements.  Availability of mobile app features may vary by property. 



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