My Idoom Status

Last Updated on 2024-10-03 by Algérie Télécom

I have a problem with My Idoom

Are you having issues? Select the issue you are having below and provide feedback to My Idoom.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
89 User reports:
App has problems

User reports 89

⚠️ Most reported problems ⚠️

Not working

59.6%

Account

21.3%

19.1%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with My Idoom? Report Issue

Common My Idoom Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Idoom app on iOS and Android devices. Solve all My Idoom app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Idoom iPhone Issues and Solutions

My Idoom iOS app crashes, not working, errors
My Idoom iOS app network issues
My Idoom on iOS has black/white screen

My Idoom Android App Issues and Solutions

My Idoom has errors/crashing/not working
My Idoom server network connectivity issues
My Idoom has black screen

My Idoom iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Idoom app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Idoom app crashes or not working on Iphone (iOS):

Close and restart the My Idoom app on iPhone
Update My Idoom app to the Latest Version for iOS
Uninstall and reinstall My Idoom iPhone app
Update your iPhone to the latest iOS version

Fix My Idoom on iPhone unable to connect to server/internet connection issues::

To resolve My Idoom network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Idoom black/white screen (blank screen) on iPhone:

Follow the My Idoom iOS app troubleshooting guide Here →

My Idoom Android App Issues and Solutions

Fix My Idoom not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Idoom app issues:

Force Stop the My Idoom App
1. On android, goto "Settings" » click My Idoom app. » click "Force Stop".

Update My Idoom to the latest version on PlayStore

Clear My Idoom App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Idoom app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Idoom.

Fix My Idoom unable to contact server/ My Idoom internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Idoom » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Idoom » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Idoom on android.

Solve My Idoom black/white screens issue on Android:

Follow the My Idoom android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Algérie Télécom, developers of My Idoom.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit My IDOOM Website

Privacy Policy: https://client.algerietelecom.dz/privacy_policy.html

Developer: Algérie Télécom

About this app

Algérie Télécom met à votre disposition un Espace Client sur lequel vous pouvez consulter vos offres, vos abonnements de téléphonie fixe ainsi que vos abonnements IDOOM ADSL, IDOOM FIBRE ou IDOOM 4G LTE.