CorePass ID Status

Last Updated on 2024-05-29 by Wall it s.r.o.

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Common CorePass ID Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CorePass ID app on iOS and Android devices. Solve all CorePass ID app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CorePass ID iPhone Issues and Solutions

CorePass ID iOS app crashes, not working, errors
CorePass ID iOS app network issues
CorePass ID on iOS has black/white screen

CorePass ID Android App Issues and Solutions

CorePass ID has errors/crashing/not working
CorePass ID server network connectivity issues
CorePass ID has black screen

CorePass ID iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CorePass ID app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CorePass ID app crashes or not working on Iphone (iOS):

Close and restart the CorePass ID app on iPhone
Update CorePass ID app to the Latest Version for iOS
Uninstall and reinstall CorePass ID iPhone app
Update your iPhone to the latest iOS version

Fix CorePass ID on iPhone unable to connect to server/internet connection issues::

To resolve CorePass ID network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CorePass ID black/white screen (blank screen) on iPhone:

Follow the CorePass ID iOS app troubleshooting guide Here →

CorePass ID Android App Issues and Solutions

Fix CorePass ID not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CorePass ID app issues:

Force Stop the CorePass ID App
1. On android, goto "Settings" » click CorePass ID app. » click "Force Stop".

Update CorePass ID to the latest version on PlayStore

Clear CorePass ID App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CorePass ID app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CorePass ID.

Fix CorePass ID unable to contact server/ CorePass ID internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CorePass ID » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CorePass ID » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CorePass ID on android.

Solve CorePass ID black/white screens issue on Android:

Follow the CorePass ID android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wall it s.r.o., developers of CorePass ID.

About this app

A Blockchain-based digital identity platform with full KYC verification. This feature-rich decentralized mobile application will be your singular digital identity for all services.