About: Introducing the all-new My Optimum app
Find what you need in the palm of your
hand and manage your Optimum account right from your phone. With the My Optimum
app you can:
• WiFi Management and Internet Troubleshooting
Get
total control at your fingertips.
Listed below are our top recommendations on how to get in contact with My Optimum. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact My Optimum. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
56% Contact Match
Developer: CSC Holdings, LLC.
E-Mail: [email protected]
Website: Visit My Optimum Website
100% Contact Match
Developer: CSC Holdings, LLC.
E-Mail: [email protected]
Website: Visit CSC Holdings, LLC. Website
By Macorin
Optimum is about as untrustworthy a company around. I switched my services from 200 MBps to Optimum Fiber 1 gig but the install team never showed during my confirmed installation window. Optimum then said they didn’t have record of the order, even though I had an order number and installation confirmation. To make matters worse, they then raised my rate on the services I canceled. Their apps are useless, aside from giving you a way to pay them. They offer a “chat” feature but it doesn’t work. Go figure. Don’t waste your time with this unethical company.
By Ray and Dot
I can’t find my bill; only the total! In the old app I could not see my bill details timely. I got the detail sometimes as close as 4 days, even by looking every day. I don’t like paying when I do not have the detailed bill!! In the new app, I can’t find it at all!!! What’s the problem? Every time I speak to an Optimum rep on the phone it is about disconnected tv service, or how fast I am paying! And the $20 charge for late payment is outrageous when I don’t even have the invoice!!!
By Ijm8710
The main task of the app is to view your bill. Now you can no longer see old bills. The opening splash screen when opening the app hangs around for over 15 seconds! It seems when clicking buttons, the app focuses on its animations and trying to be pretty. That is not what the app is for. The app is for viewing your bills, payments, quick access to customer support and troubleshooting; all the things that are simply not prioritized.
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