Contact DuckDuckGo Private Browser

Contact DuckDuckGo Private Browser Support

Published by on 2023-12-14

About: Tired of being tracked online? We can help. DuckDuckGo is the all-in-one
privacy app that helps protect your online activities.



How to Contact DuckDuckGo Private Browser Customer Service/Support

DuckDuckGo Private Browser Contact Information

Listed below are our top recommendations on how to get in contact with DuckDuckGo Private Browser. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DuckDuckGo Private Browser. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DuckDuckGo, Inc.



92.31% Contact Match

Developer: DuckDuckGo

E-Mail: [email protected]

Website: Visit DuckDuckGo Private Browser Website

81.36% Contact Match

Developer: Meetings

E-Mail: [email protected]

Website: Visit Meetings Website



More Matches

Get Pricing Info for DuckDuckGo
Contact DuckDuckGo! Or Contact Support
Need help using DuckDuckGo? Try their Help Center now!
DuckDuckGo in the News!


Social Support and Contacts

DuckDuckGo on Facebook!
DuckDuckGo on Twitter!
DuckDuckGo on LinkedIn!



Privacy & Terms:

https://help.duckduckgo.com/duckduckgo-help-pages/privacy/web-tracking-protections/

https://duckduckgo.com/about

https://duckduckgo.com/app

https://duckduckgo.com/newsletter

https://duckduckgo.com/privacy

https://github.com/duckduckgo/iOS




Reported Issues: 19 Comments

4.9 out of 5

By Dennis

2 months ago

If I'm not being tracked, how am I seeing searches I've done on Facebook? I'm still being tracked. Even though DuckDuckGo says I'm not. Why? That's false advertising.

By V Long

1 year ago

How do I change my password to get into the app?

By Larry Johnston

1 year ago

I have spent the best part of an afternoon trying to find a way to ask a question. Apparently the company are more concerned with their own privacy than with that of clients. My problem is that I set up a duck.com account, but it doesn't work. Messages sent using my address never receive a reply, and when I have to test by sending to myself, I get the message back, noting that it is undeliverable. Please can you explain.

By Vaughn M. Warner

1 year ago

My DuckDuckgo browser is set as my default browser and has worked effectively for years; but now when I attampt to access my AMAC newsletter that i receive via email, it will not let me do so. I am not computor savy so can someone please call me and help me resolve this matter, or send me an email with a phone number for me to call to get help with this issue. My home phone is: 503-838-1662 Thank you, V.M. Warer

By Chris Grodhaus

1 year ago

Can not install duckduckgo on my desktop computer. Instructions will not work. I need a phone number for tech support. I WILL NOT USE ONLINE "CHAT". I will not do business with any company that only does only online "chat". CHRIS

By Derwin

1 year ago

How do I get my duck email address back

By Ray

1 year ago

I'm a senior that uses a desktop computer instead of a phone. I still have windows 7 with Firefox on it and there are some privacy add ons which includes the green DDG privacy essentials. The problem: How is this supposed to work with my gmail ? Do I have to pay for something I can't really afford ? Please don't send me to Git Hub. I have no idea what they're talking about. Thanks for your time. ...... Ray

By Sharon

2 years ago

I have not been able to access my favorite site AboveTopSecret for 3 days ? What’s going on ?!

By Paul Tregoning

2 years ago

Not sure if I’ve landed in anywhere like the right place to raise this but it’s proving hard to get to DDG. Several times recently, when shopping online, I’ve been unable to complete the transaction. Usually I’m on an iPhone and I’ve always searched using DDG. After checking there are no incomplete fields, I normally switch to an iPad and use Safari, successfully. I’m not sure why I don’t just use Safari on the iPhone - I think I did initially and that didn’t work, not sure. But, in any event, the common blockage seems to be to do with DDG, which obviously affects my keenness to use it. Any thoughts or advice would be great to have.

By Deb

2 years ago

This is ANOTHER attempt at contacting someone within DDG to help me get MY PERSONAL cell phone number removed from our business (Long Life Ministries) listing. On all other search engine sites the business phone number ( (417) 886-2063 ) is correct. Can you please change this for me? Please contact me at (417) 886-2063 with any questions. Thank you for your help with this issue.

By Charles R. Clark

2 years ago

I was under the impression that DuckDuckGo doesn't track my activity...Just yesterday I had to go into history and delete 56 pages I had visited. Just wondering why that history of where I had been was listed...Any thoughts..

By Lucy Gottlieb

2 years ago

I noticed that when I first signed up with DDGo a little guy came out and told me that google tried to follow me. Now when I come on line there's a post from google to make chrome my default option with no option but to select them. Of course I hit the back up bar. I actually hate google. If I could I'd remove them. What recommendations do you have to assure my security throughout my usage?

By P Bell

2 years ago

I know that Duck Duck Go was once a Google product. I would have far more confidence in DDGo if it stopped always promoting Google. Why doesn't it promote other less intrusive products? Why always Google? How do we know that DDGo is not a Google-owned product and a front or a mere pretence of better security? There is no way to find out, either. If you try using Third Party software the OS just disables the functions which might otherwise reveal anything of importance. Users are completely in the hands of ALL Technocrats. I prefer to call them Techie Warlords. There is nothing we can control if an App, such as DDGo, does not wish us to control it, despite what the UI, (User Interface) might be reassuringly telling us, for we cannot control what is going on in the background and it can be the opposite to that which is being reassured. The Internet needs to be properly regulated. Apps need to be properly and forensically tested regularly by an accredited Authority and back-engineered to check their claims. How can Duck Duck Go reassure us that it is not just another digital denizen in lock step with the Silicon Valley Agenda?

By P Bell

2 years ago

I know that Duck Duck Go was once a Google product. I would have far more confidence in DDGo if it stopped always promoting Google. Why doesn't it promote other less intrusive products? Why always Google? How do we know that DDGo is not still owned by Google and a front or a pretence of better security? There is no way to find out, either. If you try using Third Party software the OS just disables the functions which might otherwise reveal anything of importance. Users are completely in the hands of ALL Technocrats. I prefer to call them Techie Warlords. There is nothing we can control if an App, such as DDGo, does not wish us to control it, despite what the UI, (User Interface) might be reassuringly telling us, for we cannot control what is going on in the background and it can be the opposite to that which is being reassured. The Internet needs to be properly regulated. Apps need to be properly and forensically tested regularly by an accredited Authority and back-engineered to check their claims. They are all back-engineered by Windows, but not for a good purpose, but rather for nefarious purposes - to disable functions, such as in our Anti-Virus software where it has a cleaning feature, designed to block intrusive behaviour, but which the OS can completely disable, while the UI simply APPEARS to be going through the motions of doing its job. I have had this repeated experience with all worthwhile Apps, in my fight to find protection. My OS injects Registry files which disable effective functioning to clean up Windows has done so to the following software on PC: Avast, Avira, Glary Soft, CCleaner IOBit Malware Fighter IOBit Uninstaller All of these have PC maintenance features, very worthy features, the reason MS back-engineers these features or even injects its own unins000 file to uninstall the very feature to remove its intrusions. The UI still works, still appears to be doing its job, but when you check the database, none of the bloatware files and MS Junk has really been removed although the UI says it has been. The more I run these maintenance utilities, the more disk space is being used up, as Windows recreates and replaces the files in the folders that these utilities may successfully remove, meanwhile the original files still remain somewhere else on the system, not really deleted at all. In actual reality, It is a sure way to fill up your disk in no time flat, so with all of this going on how can Duck Duck Go re=assure us that it is any different? In a battle with the OS I watched Windows recreate file, after file, after file after file. Just to see how far it would go, I kept deleting - shredding the files as it replaced them. It used up 50 gig in 20 minutes on my hard-drive in doing so and wrote log, after log, after log. Reading them is very revealing - it creates file after file to block their functions. The more the use them, the smarter its AI machine learning bots become at blocking these functions and making the UI appear to be working smoothly. So, in the wash up, as users, we are at the mercy of the Silicon Valley Technocrats, the Techie Warlords, who delight in beating up our security software. We have no guarantees whatsoever whilst ever Windows is in charge. I believe both Windows and Google need to be forensically investigated and we need a completely new Internet, built by reputable people and not governed AND controlled by Intelligence Agencies.

By Martin Cole

2 years ago

I have settings in Microsoft Edge permitting it to recognize and look up words in merriam-webster.com. Duckduckgo doesn't do that. What can I do?

By Kim Zane

2 years ago

Hi Are you looking to have a new WEBSITE DESIGN, or REDESIGN according to the todays look and feel? Our SEO Friendly design gives you quick boost in search rankings as well. Please email us back for full proposal. Best Regards Kim

By Yesdnyl99


They’re downranking sites based on their feelings

Sadly, DDG has decided to downrank sites based on “disinformation” which we all know is define by companies that jump on board as anything they FEEL doesn’t match up to the lying news. They’ve lied to Americans for decades and yet, people don’t learn. Now, a once trusted site and company has decided to do the same. Whatever they decide is dis or misinformation, they don’t trust you and have to add their two cents in to control what you see. Propaganda much? They believe what they think is correct and you’re too dumb to see through lies and so they must control your searches to keep you in check with what they want you to see. In the trash goes this app as well as their search engine. Everyone should be wanting privacy but also to find and use companies that do not insert their politics nor feelings into everything. Maybe DDG will change their minds and stay neutral. Companies never learn their lesson though. DDG claims they’re not going political but then says they downgrade sites of lower quality? LOL That’s their excuse of removing whatever they choose is “disinformation”. This is a joke.



By Mnmmm;3345


I want to like it

I really do. I’ve been using it for several months now. Unfortunately I am just about at my wits end. Every single solitary page I ever load ever ever ever refreshes after 30 to 60 seconds. Maybe I could handle a refresh after one or two seconds but I will be halfway through logging into something or making a post and Bam it refreshes me and I have to start over. If I were just casually reading different websites maybe it wouldn’t be a big deal but I can’t tell you how many hundreds of forms I’ve had to fill out at least two and sometimes three or four times. Just load the stupid page! I have about learned that I have to wait a good while after every page I load to make sure that it’s not going to refresh me. I get that maybe you’re blocking cookies are trackers and maybe that’s why but it’s extremely annoying to have to start over whatever I’m doing EVERY SINGLE TIME. Also “feature” or not I really really really hate that “new tab” button. I accidentally hit it multiple times a day. I also don’t like not having a good history back button. Sometimes I lose a page and then I can never go back to where I was and I have to start my searches all over again.



By davidrherron


Good, could use more features

I want to start off by saying this browser is the best single browser I’ve found for the iPad. The bar at the top with buttons and the search bar doesn’t take up a lot of space, and the desktop mode always works well, unlike with Safari. The browser looks nice and is quick. There are two features I feel that are missing, one necessity and one nice to have. First - the reason this review doesn’t have 4 stars - I cant set DuckDuckGo as the default for opening hyperlinks on my iPad. When I click a link in my email and a box shows up it only gives me the choice of safari or chrome, and I don’t even have chrome installed. If and when DuckDuckGo can be set as a default for this, I will update this review to 4 stars gladly. Aside from that, the only feature I feel this browser is missing from pushing it to perfection is some easy gesture based system of switching tabs. The button in the bottom right hand corner is fine and logical, but some more touch friendly and quicker way to switch tabs would make this browser much better. That’s it. If it gets those two features it would be perfect and I would update this review to 5 stars.




Have a Problem with DuckDuckGo Private Browser? Report Issue

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Why should I report an Issue with DuckDuckGo Private Browser?

  1. Pulling issues faced by users like you is a good way to draw attention of DuckDuckGo Private Browser to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DuckDuckGo Private Browser customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DuckDuckGo Private Browser.


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