Contact DuckDuckGo Privacy Browser

Listed below are our top recommendations on how to get in contact with DuckDuckGo Privacy Browser. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DuckDuckGo Privacy Browser. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

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• 
  By davidrherron

  3

  Good, could use more features

  I want to start off by saying this browser is the best single browser I’ve found for the iPad. The bar at the top with buttons and the search bar doesn’t take up a lot of space, and the desktop mode always works well, unlike with Safari. The browser looks nice and is quick. There are two features I feel that are missing, one necessity and one nice to have. First - the reason this review doesn’t have 4 stars - I cant set DuckDuckGo as the default for opening hyperlinks on my iPad. When I click a link in my email and a box shows up it only gives me the choice of safari or chrome, and I don’t even have chrome installed. If and when DuckDuckGo can be set as a default for this, I will update this review to 4 stars gladly. Aside from that, the only feature I feel this browser is missing from pushing it to perfection is some easy gesture based system of switching tabs. The button in the bottom right hand corner is fine and logical, but some more touch friendly and quicker way to switch tabs would make this browser much better. That’s it. If it gets those two features it would be perfect and I would update this review to 5 stars.



• 
  By Alice Valkyrie

  3

  Good, with a potentially serious issue

  I like that this browser lets you clear your cache and doesn’t take up much space on my phone. I wish it was better at blocking ads though. I’ve used this browser on my Mac for years b/c I trust it far more than I trust Google to not sell my search history to advertisers. However, due to a possible bug-the app version of this browser isn’t as private as it should be. I can clear my cache and completely close the app-but I don’t think it completely deletes my search history. Why do I say this? Because I can open the app (after having cleared the cache and closed it) and often, if I leave it open and go to another app before returning to it, a YT vid or a webpage I visited before I cleared my cache will appear for a brief second before disappearing. While it doesn’t bother me beyond the fact that I worry some of my data is being saved (which I don’t want)-this could be a major issue for some people if they were truly using this app to have a 100% untraceable search history.



• 
  By yodelingpuppet

  4

  Better than Google!

  Ok, that’s subjective. There’s pros and cons to each search engine; the major drawback of Google, for me anyway, is that everything is tracked everywhere. They’re constantly collecting information about you and building a profile on you. I’m not paranoid about privacy or anything, but keep in mind, Google isn’t your product, you’re their product, and you’re sold to advertisers. I already use Facebook and Twitter so I’m still tracked, but cutting Google out of that equation gives me a bit of peace of mind. As consumers, we should not be okay with constantly being tracked... do your self a favor and replace Google with DuckDuckGo. The only feedback I have for the devs is to make the keyboard pop up as the app is opened. Why click inside the search bar to bring up the keyboard? The whole reason for opening the app is to start typing something, and therefore the keyboard should already be present. If you must insist on keeping it the way it is, at the least, you can place the search bar in the center so it then becomes a one-handed operation. That’s my only minor complaint.

1. Pulling issues faced by users like you is a good way to draw attention of DuckDuckGo Privacy Browser to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a DuckDuckGo Privacy Browser customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DuckDuckGo Privacy Browser.